I totally trust Air Apparent Mechanical. They provided a great service with knowledgeable staff…read moreand reasonable prices. I had an HVAC system installed at my house a couple years ago and most recently I had a heat pump installed at my condo. I highly recommend this company.

Could not have a higher recommendation for Air Apparent Mechanical or owner, DuRan. Everyone I…read morespoke with was extremely professional, timely, and efficient. DuRan specifically is very kind and honest. He's a great communicator and even texted me back after working hours to answer my questions. The prices are extremely reasonable and over $3k less than other estimates I received (air con replacement)!

I do not recommend Fire & Ice Heating and Cooling. While they were prompt and pleasant initially,…read moretheir service turned into a costly and frustrating ordeal. My AC stopped cooling last weekend, and Fire & Ice was the first to respond. They charged two separate diagnostic fees in two days and overcharged for ineffective repairs. Day 1: The tech did some diagnostic work, blamed the blower motor. Day 2: I had the blower motor replaced which I paid a premium to have done --only for the tech to leave without verifying if the unit was cooling (it wasn't). It ran in a red flag state for another day. Day 3: same tech AND the boss spent ages troubleshooting before suggesting a $700 coil cleaning (coil inspection should have been done day 1) --with no guarantee it would fix the issue. They charged me a second diagnostic fee, and after I had the coils cleaned, the AC still didn't work. After 5 days with no AC and no response to my email requesting a refund for the second diagnostic fee and a correct diagnosis be done, I called another company. Their tech found the real issue (a failed compressor) in 15 minutes--something Fire & Ice should have checked immediately. Either they misdiagnosed repeatedly or intentionally padded the bill. I've spent thousands on unnecessary repairs and fees--enough to have replaced the compressor outright. Now I'm stuck with a broken AC and a company that won't even respond. A high price and friendly tech doesn't mean quality service. Get a second opinion before trusting them with your HVAC system.

Where do I even begin?…read more My first interaction with this company was actually pleasant. Promising, even. Spoiler: it did not stay that way. Call #1: My propane logs wouldn't turn off. Ice storm coming. I panicked. Joe showed up that evening, pointed out the knob inside the fireplace (since the remote switch box had likely died), and I happily paid the $125 service fee. No complaints. This visit isn't even part of the real problem. Five days later: I come home to a thermostat reading 57 despite being set to 70. I call Joe again. He shows up the next morning, finds exploded batteries in the thermostat, replaces them, and says it might need replacing eventually. I pay another $125. Still fine. He even signs me up for the semi-annual maintenance plan. Great! Future business! Everyone wins, right?...Right? Two days later: Thermostat drops to 65. I go buy a new one at Lowe's and call Joe back. He installs it, but when we try to register it, we get an error. "Already registered to another owner". Honeywell is closed. Joe removes the new thermostat, reinstalls the old one, tells me to call Honeywell, and I pay yet another $125. Annoying, but whatever. I finally reached Honeywell later in the day and they inform me that registration only matters for app control, the installer could've fully installed it. I could've cleared the previous owner later. "The technician should have known that," they said. Okay. Honest mistake...maybe. Two days later: Joe comes back to finally install the thermostat correctly. It works. I pay another service fee, but this time he gives me a "discount" and only charges me $62.50. This is visit #3 for the same issue, but sure. I pay it, despite being told that he should have known that he could have installed the thermostat initially. I digress... Three days later: My heat is reading 68 while set to 70. Again. Joe comes back. This time, FINALLY, he crawls under the house and discovers the actual problem: a bad wire. The unit is 5 years old and 100% under warranty. He says he'll "only charge me the service call fee," like he's doing me a favor. At this point, I push back. He told me during visit #2 that you only pay one service fee for a single issue until it's diagnosed--then you pay for parts. Well, we're now at FOUR service fees for the same problem, and he never once went under the house until now. I ask him why I should pay anything when it's under warranty--and more importantly, why he didn't check the wiring in the first place? He gets furious. Tells me he'd have charged someone else $300+, and filing a warranty claim is "too much paperwork" for a "simple fix." Then he tells me, and I quote: "never call me again for anything." WOWZA! Gladly. I told him I promise I will never, EVER call Joe at Fire and Ice again. And honestly, unless you enjoy paying 4-5 service fees for someone to repeatedly NOT diagnose the problem, you might want to take my advice. Maybe this is their business model? Hard to say. But I won't be finding out. Oh, and Joe? Remove me from the semi-annual maintenance list. Thanks.

I continue to be humbled with the outstanding service I receive. Always take care of me. I normally…read moreschedule my service (Highly Recommend their yearly contract---reasonable and pays for itself). I travel a great deal. Walked into a functioning cool house. Did some errands----came back to a sauna. Called this morning letting them know that I have to leave in the morning. I look up and Mr. Tyler is on my fence line ready to look at the issue. One of the important "what you call its" decided to stop working (it provides lubricant and stuff). Very simple and quick replacement part. Did a system check---all is good. I will not be in the doghouse. I deeply appreciate the hard work, years of consistent service and kindness from everyone at Comfort Tech. Fyi...Steve is enjoying a well-earned golfing vacation this week. Tyler got him hooked. Fair winds.

I've used comfort tech since 2018 and have had no problems with them until today. 300 dollars to…read morereplace a fan condensor that was covered under warranty since I bought a new system from them 5 years ago..Was told it was 300 dollars for 45 minutes of service..Not happy..Don't use them unless you ask for a price first.

Wow, on a referral, I called Kimco to see if they could come out to take a look at one of our HVAC…read moreunits because it wasn't working. They came straight away and fixed the problem. Very fast, very nice and very professional. I appreciate that so much since it seems that taking care of the customer is a lost art nowadays. I would definitely recommend this company!!

KIMCO MECHANICAL and BILL ROBERTSON This review is difficult…read moreto write for a few reasons. One is that as a homeowner, and owner of two rental properties, good, honest, reliable technicians and tradesmen are difficult to find and hold. Bill Robertson, owner of Kimco Mechanical was one that- at one time. That good relationship has been trashed by Robertson and Kimco. Over the years, between my three properties with four HVAC systems, Kimco Mechanical and I have done around $15,000 in business. All was well. Bill Robertson and his company Kimco Mechanical were responsive, pleasant, fair and honest. Another reason is that Robertson and Kimco had always been good to us, so this turn of events was a confusing shock. In January of 2021 we needed a new HVAC system at our rental. The roof there is old but serviceable. There was an old furnace vent pipe piercing the roof that would be rendered obsolete after the new HVAC install. We had had a leak there in the past, but this had been professionally repaired prior to the HVAC system install and the roof was fine- until... Kimco removed much of, and shortened that vent pipe through the roof, capped it and resealed it as part of the old furnace removal, but it immediately leaked at first rain. I called Kimco and they quickly addressed it themselves once, but the leaks continued every rain. I sent videos and pictures of the leaks from the tenants and I continued to call Bill and Kimco. I was then told "I don't do roofs- look at my invoice- it says so!" (It does say that). I said that "it wasn't leaking until you messed with it". He said "not my problem". I asked "if you had torn a carpet, or broke a window by mistake during the HVAC install, even if you "don't do carpets or windows", wouldn't you FEEL responsible and actually BE legally responsible for fixing it- either yourself or by a professional?". I was told again "I don't do roofs, look at my invoice". I suggested a compromise where I paid a roofer, and then was reimbursed by Kimco, either with cash or in free or discounted service calls, etc., but was told "Nope. I don't do roofs- not my problem". The professional roof repair cost me $150- no big deal. I moved on. There was no skin off Kimco's back whatsoever. I was willing to forget this $150 rip-off and continue to use Kimco because of the long history. When another recent HVAC emergency arose (our HVAC struck by lightning), I called multiple times, but was ghosted by Robertson and Kimco. No answer at cell or office. No callback, not even a "get lost". I asked to have an adult conversation if there was some issue. Nope. Nothing. Apparently, Robertson had decided we were done, but didn't have enough guts to say so. Kimco left us hanging with no AC in August. Do not do business with Kimco Mechanical or Bill Robertson. They "don't do roofs". Worse: They don't fix what they break. Then: They Ghost You. Steve O'Connell

TRUSTWORTHY, AND CUSTOMER ORIENTED!! I had my first encounter with Jeff of Air-Tech Industries last…read moreweek. After multiple attempts at getting a technician out to my house I stumbled upon Jeff's website and gave him a call. He was prompt, thorough and gave me tips at ways I can cut costs when living on a budget. I am truly pleased with the work he provided, and did not cut a single corner. I will never use another HVAC repairman!

I have to start by saying that I have a newborn baby in the house and they did not show any urgency…read moreor any care. They have been to my house 4 times in the last month and can not fix the problem. My landlord called them on July first to set an appointment their first appointment was July 5th they told him it was because the unit wasn't cooling the house because there was 4 people in the house and that it was 95 degrees out the unit wasn't supposed to go under 77.degres which is not true because we didn't have this problem last year! The 5th comes and no technician showed up I started calling when it was getting later in the evening. Left them 3 messages to call me that there was supposed to be a tech out today. Cedric the technician finally responded to my landlord that they tried to call me and he couldn't get ahold of my wife or me I called and left a message and Gina finally called me back . I asked her what number she called and it took her awhile to find my number even tho she just called me at that number. I asked her why she didn't reach out to my landlord she had no response. She said she had to check with tech why hedidn't respond to my landlords calls. This is common sense it was 86 in my house my wife had to leave and drive around with our newborn because the house was too hot. She did not care and finally to send a tech out after being on the phone for 15 min. I asked why she didn't call me back before 840 at night that I had been calling all afternoon and she magically didn't get those messages. If you care about your loved one please don't use this company I have never seen such bad customer service in my life

These are good people to do business with! The service tech is unfailingly honest which in and of…read moreitself in this industry is notable. I had them install a 4 ton unit to replace one that was over 30 yrs old. The job was done quickly and done well, at a competitive price. I really like doing business with family businesses vs the over processed corporate concerns with the overly branded trucks. Call Air Concepts and you speak with the long time owner. He'll probably be the one who estimates your job. He knows all the guys who'll be working at your house. That sort of arrangement works well for me!

David helped bring our fixer-upper 1915 American Foursquare back to safety and could not be happier…read morewith his service! We required extensive structural supports to be rebuilt and reinforced with steel beams and sister joists. He was the best to work with - so much so, that we just signed for more work with him to include mold remediation, patio drainage (waterproofing) and cellar door repair. He is truly a master of his craft but beyond that is his genuine care for his clientele. No BS, he does what he can without "fluffing" up the work to charge more and has shown time and time again he's in the business to help people. Will recommend to everyone we know needing structural work!

We are long time customers 15+ years of this business. Integrity is something they hold sacredly…read more Mike and his crew are most reliable, professional, pleasant and affordable. They treat you like family. You undoubtedly will become a regular also once you've used their service.

I called Affordable Plumbong this morning at 9'oclock, about putting in a new toilet and fixing my…read moreoutsise water faucet that was leaking badly. They had their representative (Gustavo) here by 11o'clock. Guatavo went right to work, was friendly and helpfull answering any questions I had. I was very pleased at the work completed and the price charged. I would highly recommend Affordable Plumbing to anyone needing plumbing work done. Thanks guys for your fast responce and good work. Joe Smith Greensboro N.C.

Used All Year to install a new Heat Pump for the primary area of our house. Gave us various unit…read moreselections and stepped us through their recommendation, which was not the most expensive. We then had them come out and put an electronic damper system on our other unit so we could have separate temperature controls for our guest bedroom. All was completed efficiently and with great care to make everything look neat. They are our go to HVAC company now.

After 4 different estimates for a whole new HVAC system, All Year was the only one that didn't try…read moreto upsell me on an unseemly expensive multi-stage unit that I do not need for my 1200 sq ft house. They were also the only ones to come in with an estimate below $10k, so they are definitely a great value - thank you Jason Robbins. They were up front an honest about what I needed, which was refreshing. The others all pulled some scripted scam about calling their supervisor in the office to see if they could get me some bigger discount which was still some ungodly price. Then Alex Smith helped me with scheduling and answered all my questions about the install. Braxton and John came out and did an excellent job on the install. They were as nice and polite and professional as you could ask for. They were beyond efficient and even finished a little earlier than I expected. They explained everything I asked about as they went and showed me how everything worked and cleaned up everything, leaving it actually a little cleaner than they found it. Now after 2 weeks of sweltering in my house, I'm finally sitting pretty in the cool air. I could not be happier with All Year Cooling and the people they have running the show there. I would definitely recommend them to anyone for their HVAC needs.