Awesome company! Cheapest service call around. Very thorough. Not pushing you into buying new…read more They give you options and their opinion on what would be best. I highly recommend this company. They worked with me to get a new unit.

We have used Palmer's on a few occasions and I could not be happier with the service I have…read morereceived. They are quick to return a phone call and make an appointment, they show up on time, and are always polite, courteous, and professional. I highly recommend them to anyone that needs HVAC work.

I was in a hot spot literally when the long time unit I had went kaput! B & H responded to my…read moreservice request immediately and replaced the old unit with a new modern one that is quiet and more efficient. The installers and inspectors were professional and courteous and they turned a heated situation into a cool experience. (Pun intended) Looking forward to saving on my energy bill for the next few years. Thanks for your hard work and service.

UPDATE: After the…read moreinitial delay with being able to get an estimate and have the work started, we were finally able to get the work completed. I am pleased with the quality of work and friendliness of the staff, and I would plan to use B & H again in the future for any further HVAC needs! Original Review: I'm currently undergoing a restoration project and needed an HVAC company to hopefully move a vent that we believe was the cause of some damage to our bathroom floor. I contacted a local contractor I used for other work who kindly recommended B&H for any HVAC needs. I first contacted B&H 21May and was able to schedule someone to come out and look at things 23May. The service tech that came out, who arrived promptly, was able to look at the project and even help identify another issue that I was experiencing with our HVAC system. They told me that the office should contact me later that day or the day following with an estimate for the work, which is required to initiate installation/repairs. I hadn't heard anything the following day (24May) and decided to call to see if there was any mix up with my email or contact info. The office staff had all of my information correct and told me that they would notify the estimator that I was still seeking an estimate for the work. The following Tuesday (28May) I still hadn't received an estimate, and called that afternoon. The office staff notified me that the estimator had an emergency and was out of office the latter end of the previous week and was out of office the remainder of the day, but that they would again notify the estimator that I was still seeking the estimate for this work. Today (31May) I still had not received an estimate. I called again, the office staff was aware of the estimate that I was still looking to receive, and forwarded me to the voicemail of the estimator, who I left a message for. I don't enjoy writing a negative review, and I'm hoping that I will have the opportunity to update this review with a better score. I'm understanding that emergencies come up and things can get delayed, but at this point I'm entirely dissatisfied that it has taken more than 6 business days to receive an estimate. This work is preventing me from completing the restoration work that is ongoing, where we have half our bathroom floor removed. I'm enthusiastic to use B&H as it's a local company and came recommended to me from a trusted source, but I have really been let down, specifically from their own claims of fast and prompt service. Please make this right B&H, I mostly would just like to get our house back in order, and this is starting to take way too long.

Very professional service. On time; found and resolved the problem quickly…read more Techs had a sense or urgency to get it done, but very friendly at the same time - I believe names were Justin & Craig. Didn't try to sell some BS additional "repairs" or maintenance packages; but recommended in general to make sure the unit gets inspected and maintained on a regular basis. These will be the guys I'll use in the future for maintenance and repairs. Thank you!

Called this company at the beginning of the week because we could not get our gas logs to light. We…read morewere given an appointment for Friday of the week. Well, low and behold, they pushed us off for a higher paying job at the last minute. Completely unprofessional company and I definitely do not recommend. Edit: The business can say what they want. I cancelled the appointment because I cannot wait until the y decide they can honor the appointment they made. Bad business practices will eventually be the end of bad business.

Davis heating and air repaired my air conditioner today after failed attempts from a different…read morelocal company. The previous company showed up replaced the part they deemed to be defective and left after payment. The technician from Davis heating and air replaced additional parts the other company didn't even check, and stayed until he got my unit running perfect and at a price that was a little less than my quote due to their honesty about needing less refrigerant than was initially quoted. I purchased a maintenance plan from them to take care of my unit moving forward.They will be my only call for future needs.

Very disappointed with the lack of customer service with Davis Heating & Air. We called them for…read morean a/c unit not working...they came out on a Monday and "cleared the clogged drain." Then had to come out three days later for the SAME a/c unit for the SAME problem...however this time, they flushed the clogged drain and it fixed the problem. I am not disputing the service as the tech was very nice on the second call...I am disputing the cost of the service for the SAME issue for the SAME unit...their A/R clerk and owner of the company fought me on the price even when I was willing to split the $110 bill in half so I guess they needed the money more than they were willing to make a long time customer happy.