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    Eanes Heating & Air Conditioning

    2.9 (115 reviews)
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    5.0
    (25 reviews)
    Heating & Air Conditioning/HVAC
    Responds in about 4 hrs
    4.5
    (7 reviews)
    Lighting Fixtures & Equipment
    Responds in about 1 day
    5.0
    (1 review)
    Heating & Air Conditioning/HVAC
    Responds in about 10 mins
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    Dean W.

    So I call for my unit into be service, the unit was cooling and working fine. just wanted it cleaned. Now it doesn't work, I was told there was a leak, that they never found and some other part is going out. Been without air for 4 days now, at least it's cool outside. I emailed the company ant no response back. I guess thats a great business model, ( while your out there break something so they have to buy a new unit. Tell them $15000.00, and they'll go for it due to the heat. Looks like they needed to unplug it to make a sale.

    Where it is leaking from the furnace exhaust pipe.
    Luke B.

    If you want it done right the first time dont use this company. 1st time installed a broken ac unit and left without checking and left a hole in my ceiling. (Fixed at a later date) 2nd time replaced the broken ac unit they installed. 3rd time furnace does not turn on at all, and is leaking rain water from the exhaust pipe they installed to the new furnace. Did not honor same day install or it's free, All these issues and their compensation is one free tune up.

    False Advertising

    We chose Eanes to do a new system install because they seemed knowledgeable and affordable. At the time they have a '1 day install or free' promotion, and even put a sign in our yard to advertise it (reference picture). The tech's arrived for our install and shortly realized Eanes had ordered the wrong parts so they would be unable to finish the install. They spent two days attempting to get our cooling system up and running despite not having all the parts they needed. When they left on day two the cooling was working and they said they would be in touch about finishing once they received the new parts. Just a couple hours after they left the cooling system failed and was blowing hot air out of our vents so we had to turn the system off and call them out. They arrived the next day late afternoon without notice, and got the cooling up and running again. A few days later we received a call and they came out to finish the install, this was now 7 days after the original install was scheduled (and a total 4 days I had to take off work to be present at the house). Since then we tried to get in touch with management to see if they would acknowledge our complaints and honor their promotion but we kept getting passed from one person to another, and left many messages to no avail. Now, 6 or so weeks later our air-conditioning stopped working once again. It has taken them three visits to get it up and running (there was leak due to an install error). We finally got to talk to management but they were rude, disrespectful and refused to acknowledge their promotion or any wrong doing. With this said I do want to say we have probably had 10 or so different technicians come to our house and they all have been hardworking and polite. Its just a shame the management is so poor. Do not choose Eanes and do not believe their promotions.

    Hole in the wall left by removing the thermostat unnecessarily and then leaving it behind for us to handle the mess.

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    5 months ago

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    9 months ago

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    2 years ago

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    9 months ago

    Eanes installed my gas logs several years ago and now refuses to service them even though the burner is still under warranty. Caution...

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    8 months ago

    I had an electrical outlet put in my attic. Christopher and James were very friendly and the work was done well. Thanks

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    1 year ago

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    2 years ago

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    4 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Did a new system overhaul. Had follow up questions for the salesman. He has since ghosted me. Will never do business with this place again.

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    5 years ago

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    4 years ago

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    Page 1 of 3

    Ask the Community - Eanes Heating & Air Conditioning

    Review Highlights - Eanes Heating & Air Conditioning

    came out today for the twice per year service and he did a great job.

    Mentioned in 2 reviews

    Read more highlights

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    Eanes Heating & Air Conditioning - hvac - Updated July 2026

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