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    Thomas Cooling & Heating

    5.0 (5 reviews)
    Closed 8:30 am - 5:00 pm

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    Response time

    3 days

    Response rate

    100%

    Services - Thomas Cooling & Heating

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Comfort Zone HVAC Service Repair - Installations(Air Handler)

    Comfort Zone HVAC Service Repair

    (5 reviews)

    Will never ever recommend anyone use this company. Called them to have someone come out and check…read morewhat I already knew was a blower motor needing replaced. The woman I spoke with was very unprofessional but let me know someone would be by end of day. After 5 pm I called twice and finally someone answered and then she proceeded to let me know she must have forgotten to call me back to let me know no one could make it out until the next day. The next day rolls around and I had to call to ask when someone would be coming by she told me the tech had just gotten up and would be by soon. Upon arrival the tech barely spoke to me and then went to leave without even explaining anything so I asked what was going on. They called me right after he left saying they could not find the blower motor that it would have to be ordered and wouldn't be there until Tuesday. I literally called a part shop here in downtown and picked one up an hour later. After deciding not to go with them they called me back a couple hours later saying they somehow miraculously found a blower motor but to fix it that day it would be $100 more than Tuesday how this makes any sense I have no idea when it was still within business hours. Now they want me to pay them $70 for coming out and diagnosing it. Honestly the worst company I've ever dealt with. Sad part is they were recommended to me by my normal HVAC guy.

    This is my second time using this company, and i must say i am very satisfied with their work…read more Answers calls and messages ASAP. Very perfessional. I would highly recommend this companies services to family and friends. Thank you!

    Hawley Air Heating and Cooling

    Hawley Air Heating and Cooling

    (8 reviews)

    We've been using a competitor for a couple of years - a competitor that required us to sit for a…read moretotal 9 days during the peak of summer last year while we waited for them to come out and repair our unit - one of such issues was their fault. We got an alert Thursday night that our AC had been running more than 4 hours and the temp was increasing. We were scheduled to leave for the weekend the next day. Hawley Air had been recommended to us, so we decided to contact them to see if we could have them out on Friday before we left. I sent a text Thursday night and received a response Friday morning asking to call. I called and left a VM and got a call back shortly. The rep I spoke with was very friendly, got all our details and said dispatch would reach out to schedule. Jacob Gray and Steven Morgan were at our house within an hour. They worked quickly and efficiently, locating the issue on our HVAC, discussing our options, and fixing the problem. After fixing the issue they looked at every part of our system, both heating and AC, to ensure there were no other issues. They found nothing, and they ensured us we had a 30 day warranty on their work and review. I had a subscription set up with the previous company and we still got pushed to the bottom of their list when we had issues. I signed up for Hawley Air's subscription and they assured us that with their plan, we'll be moved to the top of the list if we have issues. I highly recommend Hawley Air if you're in need of a new HVAC company! I'm very impressed with everyone I spoke with and their prices were very reasonable!

    Alex my Heating and Air technician was Fantastic. He was…read morevery professional to include shoe booties so not to track foot prints into my home. So considerate and inspected my entire system and cleaned my Air Handle & Heat Pump under the Advertised $79 home hvac system evaluation As a NC licensed Home Inspector I liked the professional evaluation and pricing so well I even purchased a maintenance plan that was extremely reasonable. They even have an awesome electrical service plan with repairs & maintenance with very reasonable pricing Thank You- Hawley Air & Heating

    Webb Heating & Air Conditioning

    Webb Heating & Air Conditioning

    (6 reviews)

    Have purchased several complete systems from Webb since 2010, have used Webb for HVAC repair, and…read moream currently enrolled in their annual home service agreement (for the past 10 years). Totally satisfied not only with the quality of service, but the professional, cheerful, courteous technicians. Would not use any other HVAC business.

    Ive been debating on this review for a year. I will relay the facts of my encounter with Webb. So…read moreabout this time last year (Nov 2021) i contacted Webb to service my oil furnace. At the time, they were running a heating/cooling service special for about $225. I purchased it. A young man came out and went into the basement to look at the furnace. I expected a new nozzle, maybe a filter as the furnace I have is, one of the best if not THE best oil furnaces you can buy. He came up with pictures of what I remember him calling the heat transfer chamber. There was so soot (ash) in the picture and he said it needed to be cleaned for the furnace to function properly. He further stated that he could not do it but that Webb had recently purchased a company that specializes in cleaning furnaces for approximately $375. You know how you get an instant feeling sometimes that something isn't right? Well, that feeling hit me like a bolt of lightning. I was polite and took the number of their new company and I immediately called another heating company and had them come out. I wanted a second opinion before I shelled out $375. Turns out the ash was approximately 2 inches deep in a 24-inch deep chamber. He told me IN NO WAY did this need to be cleaned out for the furnace to work properly, much less charging someone $375 to do it. He got a vacuum, sucked out the ash and the whole second opinion cost me $90 with NO CHARGE for ash removal. It pays to follow your instincts. If something doesn't feel right, it probably isn't. I was so upset at this that I deliberately did not schedule the second half of my package deal for Webb to service my heat pump for summer. Fool me once, shame on you, fool me twice shame on me. Let's just say trust is earned, not blindly given. So I will leave this here for you to make of it what you will. I will NOT be calling Webb for anything.

    Reedys' Air Conditioning & Heating Service

    Reedys' Air Conditioning & Heating Service

    (12 reviews)

    Our air conditioner recently stopped working. I've used Reedys several times in the past and called…read morethem again. The service person spent two hours trying to bypass the control board, It was working when he left but he said he didn't know how long it'd last until we needed to replace the board. That fix lasted about two hours and cost us $283.55. I again called Reedys, and the same technician came with a new control board. the cost was $650.00. the unit again worked when he left but ran for only a couple of hours. I called the service manager and he said he could send the same guy out and I decided I needed someone else. A friend who knows pumps and electricity troubleshooting looked at it for us. He found a clogged condensation pump motor. He cleaned it and the unit has worked fine since. I believe the service man doesn't know much about repairing the equipment or was running up a huge bill, The service manager said during a brief conversation that he didn't repair air conditioners. I wish I had contacted someone that knew how to clean a motor before calling Reedys. I've used this company many times but will never call them again. We spent $908.55 and nothing was fixed. For all I know the service man merely vacuumed the water out of the pan, which would have gotten the unit to run for a couple of hours.

    I use Reedys' for my home and business. They are normally quick to respond, helpful and thorough. I…read moream happy to continue my relationship with them.

    Wall Turner - heating and cooling in your area for your home

    Wall Turner

    (1 review)

    Used them before, but never wrote a review. I'll disclaimer it by saying that I actually know…read moreScott (owner) from BNI from a couple years back. Shane was the tech that came out. He answered every question I asked about HVAC and told me ways to actually maintain the system better. I also asked for some recommendations for vents and such to perhaps help out with the hot/cold situations during the seasons which he happily offered some suggestions. Not many techs will tell you that you can probably find information on the Internet, but he'll suggest.... (insert brand), but he did. That's awesome service. We don't get HVAC service done every year, but when we do, we choose Wall-Turner.

    From the owner: There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72…read moretrillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs. Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances. Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.

    Thomas Cooling & Heating - hvac - Updated May 2026

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