HH Hovey is responsive and friendly, from the front desk to the tech that did our work. Hometown…read morefeel and excellent service. Shout out to Herb for running a quality service!

HH Hovey installed our gas heater and heat pump about 7 years ago. Everyone who has come out has…read morebeen extremely friendly and helpful...(except for one random time...but I think that guy is long gone). My absolute favorite guy to come out is Tom! He came by to see why our heater was working intermittently. He checked every single thing he could and could not have been nicer. He went above and beyond to make sure everything was in proper working order before leaving. This is why HH Hovey will always be my go-to for anything related to heating & cooling. The price was good too. And again -Tom is the bomb - dot com. :)

Used All Year to install a new Heat Pump for the primary area of our house. Gave us various unit…read moreselections and stepped us through their recommendation, which was not the most expensive. We then had them come out and put an electronic damper system on our other unit so we could have separate temperature controls for our guest bedroom. All was completed efficiently and with great care to make everything look neat. They are our go to HVAC company now.

After 4 different estimates for a whole new HVAC system, All Year was the only one that didn't try…read moreto upsell me on an unseemly expensive multi-stage unit that I do not need for my 1200 sq ft house. They were also the only ones to come in with an estimate below $10k, so they are definitely a great value - thank you Jason Robbins. They were up front an honest about what I needed, which was refreshing. The others all pulled some scripted scam about calling their supervisor in the office to see if they could get me some bigger discount which was still some ungodly price. Then Alex Smith helped me with scheduling and answered all my questions about the install. Braxton and John came out and did an excellent job on the install. They were as nice and polite and professional as you could ask for. They were beyond efficient and even finished a little earlier than I expected. They explained everything I asked about as they went and showed me how everything worked and cleaned up everything, leaving it actually a little cleaner than they found it. Now after 2 weeks of sweltering in my house, I'm finally sitting pretty in the cool air. I could not be happier with All Year Cooling and the people they have running the show there. I would definitely recommend them to anyone for their HVAC needs.

Will never ever recommend anyone use this company. Called them to have someone come out and check…read morewhat I already knew was a blower motor needing replaced. The woman I spoke with was very unprofessional but let me know someone would be by end of day. After 5 pm I called twice and finally someone answered and then she proceeded to let me know she must have forgotten to call me back to let me know no one could make it out until the next day. The next day rolls around and I had to call to ask when someone would be coming by she told me the tech had just gotten up and would be by soon. Upon arrival the tech barely spoke to me and then went to leave without even explaining anything so I asked what was going on. They called me right after he left saying they could not find the blower motor that it would have to be ordered and wouldn't be there until Tuesday. I literally called a part shop here in downtown and picked one up an hour later. After deciding not to go with them they called me back a couple hours later saying they somehow miraculously found a blower motor but to fix it that day it would be $100 more than Tuesday how this makes any sense I have no idea when it was still within business hours. Now they want me to pay them $70 for coming out and diagnosing it. Honestly the worst company I've ever dealt with. Sad part is they were recommended to me by my normal HVAC guy.

This is my second time using this company, and i must say i am very satisfied with their work…read more Answers calls and messages ASAP. Very perfessional. I would highly recommend this companies services to family and friends. Thank you!

Really loved working with this team! They were professional, courteous, and patient with helping me…read moreunderstand the core issues - 10/10 would recommend! Pricing was fair from the get-go, and they were honest and transparent to boot. Excellent veteran owned business, very respectful folks. Will be using them for a UV sanitizer add on in the future!

Great and professional, were not the cheapest but did quality work in a timely manner…read more Communicated throughout the process

When our heater went out early in the morning, I searched and found Blown Away HVAC..I called and…read moretalked with the owner, told him my issue and was surprised how quickly he came out and done his assessment on my unit. His quote and price was much lower than other services. Appreciated him walking me through the process and answering all my questions. Definitely took customer service to the next level, plus he was very personable. I will be using Blown Away HVAC upon future services.

Hey potential clients DO NOT DO business with this guy,Sean. Here's my nightmare experience with…read morehim (Sean) and his "supposed" emoloyee, his brother: First of all this is my 2nd reviews that I have ever written on line about anyone or company and I am almost 60 years old! I bought a 1904 home in Thomasville NC to use as an Airbnb, and spent over a year renovating it, I live in California, so all my contractors dealings are over the phone, and all of them are based on people doing what they say they will do, another word, honestly, integrity, and human decency..when I decided to hire Sean he was great, on point with his responses...two new units were supposedly installed and everything was done according to him..a week later my plumber went by the house there was a poodle of water on my 120 year old original wood floors, leaking from the hvac system he installed up in the attic...along with damages to the first floors ceilings I reached out he came immediately to remedy that..this was obviously due to shitty work. A few weeks goes by, my sister then goes to stay at the house and it is freezing cold, this was last Nov 2025, contacted Sean, he comes out and "supposed" he checked, corrected the settings and temperature on the unit...he says if the house doesn't warm up then call back...a couple days goes by, house is still freezing COLD!! This went on a few times in a span of a couple weeks...finally I fly out from Cali to NC and stayed at the house and the temperature was in the low 40s!!! Same song and dance!!! Finally a couple weeks of back and forth during my stay there, he tells me that the duck work underneath the house is old and probably needs to be replaced, this is why the house is not getting warm...I said ok fine let's redo that..on the night b4 he was supposed to come out I zelled him $1900 for materials..the next morning I waited, the next day I waited, no return calls or texts...days goes by I hear from his brother saying he was in the hospital..and that he will reach out when he is well..I waited, and waited...finally he calls i had multiple conversations with him and making promises of him making one promise after another! In the meantime I had to hire a new company to come out and redid the duck work...cons I find out he didn't even have the decency to go underneath the house to assess what was wrong with the duck work, if it was even hooked up to the vents...so on top of doing shitty work he also pocketed $1900 for paid service that he did not provide... he has now blocked my # The following is a message to him directly: Hey Sean FYI The heater is not working AGAIN AT Main Street house and I hve a real Heating company out, today will be the 2nd times and he said all the installs that you did was NOT UP to code!!! on top of you ghosting and scamming me out of $1900 I am definitely now committed to making sure that these issues with your company, integrity and poor quality of your work will be broadcast loud and clear over the internet (yelp) Facebook or where ever else, along with contacting any local, state, and regional regulatory agencies that over sees your industry and make them aware of your company so that other home owners do not have to go through what I did and am going through.

Good efficient and affordable for your needs . Personal experience must speak at first .read more

Our new home had a Honeywell hardwired ac system that quit after a year, and we called up All About…read moreCare, since their name and number was on the control. They were quick to help us troubleshoot, and figure out what was wrong. I can't recommend them highly enough!!!

I recently had a heating issue in my home. I contacted All About Care Heating & Air to investigate…read morethe issue. A technician from the company came to my home and identified the issue. This was on a Thursday. A gas valve needed to be replaced. The technician replaced the valve and verified that everything was good and the job was completed. 3 days later I smelled gas in my house where the HVAC heater system is located. This was on a Sunday. I immediately called All About Care. The office was closed but I was directed to leave a message on their emergency message service and an oncall Tech would respond as soon as possible. I left a detailed message. No one from All Care responded to my emergency call. I called Piedmont Natural Gas and within an hour two technicians from that company came to my home. They notified me that found TWO GAS LEAKS. They fixed the gas leaks and notified me that they believe the gas leak was due the installation of the replacement gas valve. All About Care finally called me on the following Monday. They did not apologize for the serious health and safety issues their technician caused. I voiced my safety concerns and I was told quote "That is the chance you take when you work with gas." I have never heard anything so cavelier and unprofessional in my life. Please do not use All About Care Heating & Air for any reason. If not for the professional work of Piedmont Natural gas my wife and I may not be here today.You and your family's safety and life may be at risk.

On 04/22/2026, I contacted QRC HVAC and Refrigeration to repair a reach-in freezer at my business…read more At the time, I did not disclose that I suspected the issue was the control board because I understood I would still need to pay for a professional diagnosis. I was informed their service charges were a $100 truck fee and $130 per hour with a two-hour minimum. Based on the nature of the repair, I believed a properly trained technician should have been able to diagnose and repair the issue within that timeframe. Google search also supports this. The technician spent approximately two hours diagnosing the freezer and an additional hour sitting in his vehicle smoking, which I was still billed for according to the invoice. At the end of the visit, nothing had been repaired, the freezer was not reassembled properly, and the fan was now making noise that it had not made previously. Before leaving, the technician asked me to sign his tablet simply acknowledging that he had arrived on-site. He stated that the company would contact me later with the diagnosis and repair estimate. On 04/29/2026, I received a call from Tom, who advised me "not to be alarmed" but explained that he had sent an estimate recommending replacement of the freezer instead of repair due to the projected repair cost. I informed him that after my experience with the service visit, I would not be using their company again, especially after being billed for time while the technician sat in his vehicle smoking. Tom stated he would pass my concerns along to the appropriate person. Approximately 20 minutes later, I received a call from Ashley, who assured me I would not be charged for the hour during which the technician was sitting in his vehicle. I also explained my concerns regarding the freezer not being reassembled correctly, the new fan noise, and the excessive replacement quote. The replacement estimate provided by QRC was $4,974 for a freezer that I found available elsewhere for $1,819 with free delivery. This represents a difference of over $3,100 for delivery, setup, and removal of the old unit, which I found unreasonable. Ashley stated she would investigate the matter further and call me back. Approximately 36 minutes later, she informed me that the company would issue a full refund and would send someone back out on Monday to properly reassemble the freezer and determine why the fan was now making noise. However, two employees arrived the following day appearing frustrated that they had been sent out and claiming they did not know why they were there. Their visit did not inspire confidence in the company's professionalism or communication. The reason I am now writing this review is because it has been over three weeks, and I still have not received the refund that was promised by Ashley after she spoke with her supervisor. At this point, I feel it is important to share my experience so that others can make an informed decision before choosing to use this company. Additionally, the repair estimate itself appeared significantly inflated. The repair should reasonably take one to two hours from diagnosis to installation and programming of the replacement control board. Instead, the estimate included seven labor hours, two truck fees, and heavily marked-up parts pricing. The control board was listed at $639 plus a $50 delivery fee, despite the fact that I was able to purchase the same part myself for $54 with free next-day delivery. Their estimate also included a $48 wiring kit, although the replacement board I purchased already included everything necessary for installation. It is important to note that the control board and all wiring connections are clearly labeled by the manufacturer, making installation straightforward for a qualified technician. Had the company honored the refund they promised, I likely would not have felt the need to publicly share this experience. I will be providing supporting photos and documentation so others can review the information themselves and make their own informed decision regarding whether to use this company. If the refund is not received within month of the charge, I intend to dispute the charges through my credit card company. And then will leave additional reviews like this one. Please feel free to share with the company and maybe they can learn from it.

QRC replaced our old, outdated system in only a couple of hours and arranged a payment plan for us…read morethat has made all the difference in our physical comfort and mental peace of mind. Our power bills have been cut by over 65%- a huge blessing as we have saved hundreds of dollars in only a few months even with the new payment and I would recommend them to anyone considering replacing their system! It feels good knowing we are helping support one of our local businesses, too. Overall, this has been an excellent decision for our family.