These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

Used another contractor, but was satisfied with the professional way the quote was handled.read more

Very professional service. On time; found and resolved the problem quickly…read more Techs had a sense or urgency to get it done, but very friendly at the same time - I believe names were Justin & Craig. Didn't try to sell some BS additional "repairs" or maintenance packages; but recommended in general to make sure the unit gets inspected and maintained on a regular basis. These will be the guys I'll use in the future for maintenance and repairs. Thank you!

Called this company at the beginning of the week because we could not get our gas logs to light. We…read morewere given an appointment for Friday of the week. Well, low and behold, they pushed us off for a higher paying job at the last minute. Completely unprofessional company and I definitely do not recommend. Edit: The business can say what they want. I cancelled the appointment because I cannot wait until the y decide they can honor the appointment they made. Bad business practices will eventually be the end of bad business.

Home Service Pro LLC is a great company for Plumbing, HVAC,,Heating, Electrical and Generator…read moreservice. They have competitive pricing and they get high marks for their customer service. They also offer maintenance plans to keep your systems at top performance. Check them out !

Great service with absolutely stellar customer service. I hired them to install some air…read moreconditioning wall units for an addition to my home. Everything was very professional. We did have an issue with one of the units but it was promptly fixed at no charge with friendly customer service. Definitely a reliable company with workers who pride themselves on doing good work.

I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

Surprised to see some of the lower reviews. I have used these guys for my electrical and plumbing…read moreevents. These guys were life-savers when my former electrician could not provide me the timely service we needed. I like their follow-up. They keep me in the loop. Ideal team to have on your phone. Suggest their service plan. Has saved us money.

I understand it's very difficult to find and retain qualified employees. I am sympathetic to that…read moreissue. But company culture matters, standards matter - inside a customer's home and outside a customer's home. And that shouldn't drive qualified employees away. A neat and professional appearance and a willingness to use shoe covers is great. Much appreciated. Thank you. But ARS employees have no respect for neighbor's property when servicing my unit. Don't create access issues for neighbor's parking - not every person works M-F 9-5 - you have no idea when a person needs to come and go from their home. Don't shortcut through neighbor's yards. Don't step over neighbor's AC equipment! Don't use their AC equipment as a workbench - as a place to put your phone, your tools, your spare parts! Don't play your music through speaker phone. Arrives at residential job site, 1st priority: music on phone's speaker. Every issue, it's a lack of consideration, a lack of respect.

I had an appointment today with a 10 to ,2 window. I called them at ,2:45…read more They would have someone call me back It is now 4;00 and no one has called me back Wasted my entire day

They did a good job. I was surprised they didn't clean the coils, they told the GC on the job site…read morethey needed cleaning really bad. If that wasn't included, we could have gotten an add for it and got it approved through the GC on the spot? But they worked us in really fast, and that was appreciated! Jay Gould Ross & Witmer

I do not recommend Fire & Ice Heating and Cooling. While they were prompt and pleasant initially,…read moretheir service turned into a costly and frustrating ordeal. My AC stopped cooling last weekend, and Fire & Ice was the first to respond. They charged two separate diagnostic fees in two days and overcharged for ineffective repairs. Day 1: The tech did some diagnostic work, blamed the blower motor. Day 2: I had the blower motor replaced which I paid a premium to have done --only for the tech to leave without verifying if the unit was cooling (it wasn't). It ran in a red flag state for another day. Day 3: same tech AND the boss spent ages troubleshooting before suggesting a $700 coil cleaning (coil inspection should have been done day 1) --with no guarantee it would fix the issue. They charged me a second diagnostic fee, and after I had the coils cleaned, the AC still didn't work. After 5 days with no AC and no response to my email requesting a refund for the second diagnostic fee and a correct diagnosis be done, I called another company. Their tech found the real issue (a failed compressor) in 15 minutes--something Fire & Ice should have checked immediately. Either they misdiagnosed repeatedly or intentionally padded the bill. I've spent thousands on unnecessary repairs and fees--enough to have replaced the compressor outright. Now I'm stuck with a broken AC and a company that won't even respond. A high price and friendly tech doesn't mean quality service. Get a second opinion before trusting them with your HVAC system.

They have done service on my AC & furnace. They are quick & honest. Chris is my go to person. He…read moregot my AC up & running. It was a major job to me, but he didn't complain. I would refer this company to anyone, any issue you have....

From the owner: HVAC Parts open to the public, from motors to filters we got itread more

We have used Stokesdale Heating And Air for 15 years. So honest and reasonable and great customer…read moreservice. We started using them when a different HVAC company came and told me our system had a carbon monoxide leak. Ray came out and said I hate to say this about another company, but you do not have a carbon monoxide leak. We have been with Stokesdale Heating And Air ever since! Also one time I was having my chimneys cleaned and the chimney sweep dropped his broom into the furnace. Stokesdale came out within an hour and did not even charge me to assess that the chimney was for an old furnace. I can't say enough good things about Stokesdale Heating And Air!

Used this company for years but their quality of service has been abysmal since the pandemic. Could…read morenot adequately fix my heat pump problems. Allowed freon to leak out. Lousy customer service across the board.

Customer for life. Service was great and everyone was very professional. Installation of AC unit…read morewas on time and quick. Gave great financing options that allowed me to purchase my new unit. Mary R

Had them quote a new 2 ton, 16 SEER heat pump and air handler, incl. installation. They quoted…read more$7928. Cost of HP and air handler is less than $2000. A phenomenal $ 6000 for labor, overhead and margin. A total rip-off.

I chose Berico a year ago to service my Heat Pump/AC on a regular schedule…read more I have found the technicians to be knowledgeable and professional during our interactions; with two (2) exceptions out of 5 total interactions. Management has been responsive when I contacted them with concerns. It because of this that I continue to be a customer of Berico and recommend them to others who might be facing the same choice I made a year ago.

As a first-time homeowner, finding reliable and professional service providers is incredibly…read moreimportant--and Berico delivered across the board. From the very beginning, Bonita was a standout. Her communication was prompt, clear, and genuinely helpful. She made the entire process--from scheduling to planning--easy and stress-free. Her professionalism and warmth made a strong impression right away. Equally impressive were the on-site service providers. From the moment they arrived, they were courteous, knowledgeable, and clearly took pride in their work. They explained everything in a way I could easily understand, and their trustworthy, respectful demeanor put me instantly at ease. It was a pleasure getting to know them. Berico has absolutely raised the bar for home service--efficient, personable, and dependable. I'm truly grateful to be a new customer and if this is the standard they continue offering, won't hesitate to work with them for years to come! Thanks again to Bonita and the entire Berico team!