My toilet was backing up into my shower. I saw High Point Plumbing was rated well by all who used them. I called and they came out the same day. My toilet was flushing well that was Friday afternoon. Saturday it started all over again. I waited until Monday morning to call (I have another bathroom). They called me back shortly after I left the message Monday morning and came back out Monday afternoon. Today is Wednesday and all is well. I paid on Friday what I thought was a reasonable rate. I asked Monday if I owed anything and was told no it's covered. I would highly recommend them. Hopefully I won't have to use them again, but if I have a Plumbing issue they will be who I call. read more

James is knowledgeable about the trade and does excellent work. Very happy with our new tankless water heater

Mr. James has been a blessing! Looking forward to working with a highly trained, highly transparent, highly experienced honest business. Amazing customer service value for folks like me - a jr. Officer in toilet plunging at best. He saved me from a dumb tax with services requested - he told me the services needed for the real problem I had (vs what I thought I needed), he gave me multiple options, and spent the day helping to educate me so I can feel confident in next steps. Looking forward to working with this business on this job! read more

James responded quickly. He called to inform me that he was running late which I really appreciated. He completed the work that I requested and gave me information for another project that I am interested in completing. I definitely recommend him! read more

James was in & out in a hour; wonderful, absolutely wonderful service & deal! He was on time, professional, friendly, an absolute delight.

High Point Plumbing Service was prompt and communicated through every step of my water heater replacement. They're price was competitive but their service and timeliness was above and beyond my past experiences with other services. read more

One of very prompt responses! Quick to come out and review the situation. Job completed in just a few hours. Highly recommend this company. read more

I booked them through the Yelp app, which was a smooth process, and I highly recommend over any others around! First of all, they do NOT charge any fee just for coming out. I really appreciate that because I still scratch my head as to why I would pay someone $70 just to grace me with their presence, whether they get the work done or not. It's a sleazy business practice that forces the customer to agree to have work done, and I'm happy to say HPP doesn't do that. Secondly, I was told that my water heater was so old that it would be risky to service and flush it out today, and that I would be better off running it into the ground at this point. It is a 2006 heater. I appreciate the honesty and expert opinion! They also took a look at the water stem behind the washer, explained what it would take to fix it (apparently a simple fix), quoted us a price of what it would cost to hire them to fix it, and also explained to us how much it would cost in material to do it ourselves. A simple, $8 fix vs hiring them to do it for around $200. They spent a good hour here explaining things rather thoroughly, and they didn't take so much as a penny from us today! As someone who still feels rage over past encounters with some plumbing companies, this will be my first choice going forward! You down with HPP? Yeah, you know me! read more

Excellent service, very professional, and quick response. The plumber reached out to me directly on the day of service to get a full detail of the job. They provided an overview of the job, priced out all the materials and total job cost before coming over. There were no surprises. Would 100% use again!! read more

Everything was overall fantastic while working with High Point Plumbing Services. I had a leak in our main water line leading from our well. James was quickly responsive to setting up a time to write up an estimate. Pricing was extremely fair compared to other plumbers in the area. We were able to have someone come out and do the work at a time that best suited my schedule, and they were very quick and efficient at completing the work. Everything was handled professionally and courteously and I very much recommend using High Point Plumbing Services and will continue to use them myself for any further needs that I may have! read more

Great job, on time, good estimate! Did not have to wait long for the appt. Priced out fairly

James came out and evaluated a non-urgent issue that I'm having. He was very professional and explained the cause, the process to repair, and the cost to have it fixed properly. He made me feel comfortable and unpressured. I feel his fees are fair and did not feel like I was being fleeced (unlike some experiences I've had in the past.). I will definitely will be using them in the future. read more

I hIred them to replace leaky kitchen faucet with new one They assured me that the plumber they would send could also repair/replace damaged floor beneath the sink It was understood that there would be a separate contract directly with the plumber for this part. The plumber who replaced the faucet was prompt, polite and thourough. He also gave us a price to repair the damaged floor, which seemed very reasonalble. This was on a Friday. After we accepted his price, he said that he would be back on Monady at 2:00pm to complete the job. We made arrangemens to be home on Monday, but he never called and never showed up. When I called High Point plumbing, they were apologetic and promised that they would follow up. When they didn't call back in several days, I called again and was again assured that they would be back in touch. Disappointgly, I it's been over a week and I've not heard from them. I have since made other arrangments to fix the damaged floor. read more

Quick response , great work , they don't charge a flat fee for coming out , gave us good recommendations for replacing a kitchen faucet . Would hire again . read more

From start to finish, James was super friendly, personable and thorough. He explained everything very well and took the time to answer our questions. I called on a Tuesday, he came out on a Wednesday. Had a follow-up concern, and he came out again to fix it for me with a smile on his face. Let's just say that I won't ever need another plumber ever again, as long as this company is in business. read more

Absolutely love James! Can't say enough about this young man, and his professionalism he showed me. I highly recommend them.

Scheduled an inspection and he called to go out to the property and never heard back. Followed up with a call, left a voicemail and even contacted him back on Yelp but never returned the call or message. read more

Great, responsive, simple, and trustworthy company. Reached out to fix a leak issue in my home, and this company reached out very quick. They worked with my busy schedule, made sure the leak was immediately fixed, and explained every detail done to correct the issue. Asked if there was any parking requests (nobody does this anymore- great thing), checked the entire home for any other leaks or adjustments needed to be made, was reasonably priced. James is an absolute professional and will use them for any other plumbing needs in the future. Highly recommend. read more