1. Maurice's Heating and Cooling

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Lexington, NC

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Maurice's Heating and Cooling

4.0 (4 reviews)
Open • 8:00 am - 5:00 pm

Services - Maurice's Heating and Cooling

Air duct cleaning

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Hawley Air Heating, Cooling, Electrical

Hawley Air Heating, Cooling, Electrical

(10 reviews)

Another amazing experience! Wesley came out to do work today and he went above and beyond to ensure…read moreI knew everything that was going on as it went on and to ensure I knew what could happen. We had the air handler cleaned and an air scrubber installed. The price for the job went up some due to inflation, but, it won't need replacing for 3 years and will keep the air handler from getting build up! Keep up the great work, team, and thank you for everything, Wesley!

I have used Hawley Air for years, but things have severely slipped…read more In late July, I paid them to service both my cooling and heating systems. The technician signed off, stating everything was operating perfectly. At the time, I asked them to check on a UV light I'd had installed years ago to prevent mold in the system, because I'd heard nothing about it despite having Hawley inspect and work on my system regularly for years. They had failed to notice that the UV light bulb was completely burned out. When I asked for an estimate to replace it, they sent me an invoice wanting to charge an outrageous $500 just to change a lightbulb. Much worse, the moment the first cold week arrived less than 90 days later, my heat wouldn't turn on at all due to a broken draft inducer motor. This motor sits completely idle all summer. According to 2 HVAC techs I've spoken with, that means it's likely that the Hawley technician skipped the heating test entirely in July, took my money, and signed off anyway. When I contacted customer service about these issues, they said they'd escalate it to the owner, but instead ignored me for a week. When I followed up, they refused to do anything to make it right. Instead, they hid behind company policies and tried to charge me another $99 diagnostic fee just to come back out. But hey. At least they wished me a "blessed day." [insert rolled eyes emoji here] Leaving a long-term customer with no heat right before winter because your tech didn't do their job is unacceptable. Do not trust them with your home.

Maurice's Heating and Cooling - hvac - Updated October 2026

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