I needed fast service to address a clogged dryer duct that was causing my dryer to malfunction and…read moreleaving me unable to do laundry. After calling a few other companies and being given at least a one-week wait, Pristine responded quickly, got me on the schedule, and had everything resolved within two days. I'm very satisfied with the service and would definitely recommend them.

Pristine Air Duct Cleaning is an excellent company to work with! They were extremely professional…read moreand very responsive! Others that I called would not schedule the service at the time of the call, Pristine scheduled the service on the first call. The service team communicated clearly the evening before and then reached out thirty minutes before arriving. The team was on time and very professional! The services was efficient and very clean and they provided pictures of the before and after as well as guidance on future maintenance. Excellent experience and would recommend them as they went above and beyond! Wonderful professionalism!

The owner of the company was a hoot on the phone! Women owned. Jordan and BJ arrived very promptly,…read morekept in touch from when they left to when they arrived. They were efficient, professional, and polite. Very happy with the service, recommend them and will contract with them again.

They were able to get me done the same day I called them. They offer a veteran discount.read more

We've been using a competitor for a couple of years - a competitor that required us to sit for a…read moretotal 9 days during the peak of summer last year while we waited for them to come out and repair our unit - one of such issues was their fault. We got an alert Thursday night that our AC had been running more than 4 hours and the temp was increasing. We were scheduled to leave for the weekend the next day. Hawley Air had been recommended to us, so we decided to contact them to see if we could have them out on Friday before we left. I sent a text Thursday night and received a response Friday morning asking to call. I called and left a VM and got a call back shortly. The rep I spoke with was very friendly, got all our details and said dispatch would reach out to schedule. Jacob Gray and Steven Morgan were at our house within an hour. They worked quickly and efficiently, locating the issue on our HVAC, discussing our options, and fixing the problem. After fixing the issue they looked at every part of our system, both heating and AC, to ensure there were no other issues. They found nothing, and they ensured us we had a 30 day warranty on their work and review. I had a subscription set up with the previous company and we still got pushed to the bottom of their list when we had issues. I signed up for Hawley Air's subscription and they assured us that with their plan, we'll be moved to the top of the list if we have issues. I highly recommend Hawley Air if you're in need of a new HVAC company! I'm very impressed with everyone I spoke with and their prices were very reasonable!

Chase Johnson came to our house on June 6 2025 for summer maintenance…read more Chase Johnson was on time,his appearance and work was excellent Chase explained what he going to do,and he did it in a timely manner Chase asked did I have any questions The last person you see from a company is the impression you have from the company,Hawley Air should be very proud of Chase Johnson Thanks Chase Johnson

These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

My technician, Daniel was incredibly professional and got the job done even after a couple of…read moreunexpected challenges with my home unit/wiring. The administrative staff was very accommodating and kept me up-to-date at every step of the way. They told me the price upfront and kept me informed of any changes along the way. They came out the same day on a weekend and followed up with me moment to moment after making sure that we had heat. (All this after another company came out and left us with no heat on a sub freezing night!) It's so hard to find impeccable service like this anymore. Thank you so much for your dedication and hard work. I highly recommend this company for the good value, service and professionalism and I will call on them for any future HVAC needs.

My elderly, large dog has not been well but she was getting better. Then things took a dark and…read moresmelly turn. I will spare you pictures of the "before" but believe me when I say it was horrific. Late last night I googled Stanley Steemer and the Winston Salem location came up. I got an online quote of $150 that would include one bedroom and one hallway. I scheduled an appointment for the very next day with an arrival window of 12-5:00. I called on the day of the appointment just to confirm. She was very polite, well spoken and helpful and we were all set. I opted in for texting and when they were on the way, I got a text with his GPS trackable location and name. Sawandi arrived around 1:00. He was all smiles and introduced himself. He came in, talked about what he would do and explained the after care instructions. He also said $150 is the minimum but there was enough room to add bacteria killing sanitizer and freshener. Yes please! I can't go in yet because it needs 24-48 hours to dry but it looks great and it smells clean, not even a hint of the previous odor. It smells light and fresh without being too perfumey. I took an after picture of a small section. I highly recommend this company and if you need anything done, ask for Sawandi Kirby. He was fantastic.

Nickel and dime you wanted to add extra only wanted carped cleaned no couch or tileread more

I had to postpone my project but, this business is the first we will call. Loved the clarity of…read moreexplanations and the swift response and follow up. Professional business. They take the guess work out of what a customer should expect. Very assuring to know that you some folks care about the consumer. Thank you

I hired this company to clean my carpet. They came in and did so, but arrived late. They assessed…read morethe carpet, declared that they could not get out most of the stains, and then proceeded to clean the carpet. They paid little attention to actually working to address the carpet issues, and acted like they just wanted to get the job done as fast as they could, and not as good a job as they could. They did what they said they would do, clean the carpet. As far as being focused on doing as good a job as they could, not even close. If you have a newer carpet with no stains, this bunch will do. If you have an older carpet, and/or carpet stains, these people could care less and you might want to look elsewhere.

Absolutely fantastic! very quick, clear, and easy communication with the owner when scheduling the…read morework. I was under a time crunch and they were able to come within my time frame, even arriving early! totally explained to me what they were doing, were respectful and thorough in my home while working, and totally cleaned up after themselves. The air in my house already feels better. Highly recommend this local company!!!

From the owner: We specialize in air duct and dryer vent cleanings. Dust and debris in the air ducts can actually…read morelead to poor indoor air quality —and even worse, this can trigger allergies and asthma attacks. The solution? Regularly schedule professional cleanings of your air ducts so you can breathe easily.