Took my work uniforms here and they did an amazing job getting out all the stains. Was ready when…read morethey said and great price. My cloths didn't smell like chemicals like other dry cleaners. Awesome!

I know everyone's experience may be different but mine was bad. I took in some pants that were…read moreskinny fit dress slacks that were too long. I explained and even took a sample for them to measure. When I picked up pants, one pair was great, the second one they basically just shortened so now they were wide leg not slim fit at ankles. I went back and blamed me saying that I didn't tell them and that they forgot to charge me in the first pair. They charged me $20 more dollars to fix. Honestly there was a line so I was like whatever....just fix pants please. First of all prices aren't cheap so for them to dryclean a coat, dress shirt and "fix" 2 pants was $80 then another $20 to fix pants. I will never go back to this place again.

I took my brand new dress to the dry cleaner, and it came back with several oily stains. Initially,…read morethey told me I should return the dress because they claimed the material was problematic but they never mentioned anything about stains. I only discovered the stains after they kept saying that I should return it, which raised my suspicion. I brought it back and they said they could wash it again with water. After the wash, the stains were little less but still not completely removed. The lady there was not honest and kept blaming the dress's material for the stains. I told her the dress was brand new and had no stains when I brought it in. Please be cautious about this store. I plan to file a report with the BBB to warn others about this incident.

I found this place on Yelp after buying a royal blue bridesmaid dress from David's Bridal off the…read morerack. The dress had a few torn stitches, no clip in the back, and the bottom just wasn't flattering for my body type. On top of that, it was strapless, which made it hard for me to keep up since I'm more on the heavy side and have a larger chest. When I walked in and explained everything I wanted fixed, she was so understanding and made me feel completely comfortable. She even asked me to bring my heels so she could get a better overall look and see how the dress would fall once altered. She noticed I was struggling with the top of the dress and suggested using the extra fabric she would take off from the bottom to create straps. Throughout the process, she gave me great ideas and was very honest about everything -- like how much fabric could be removed before the dress became too narrow to walk in. She also went over pricing clearly, asked about my budget, and helped me find solutions that worked for me. I gave her about a week to finish the dress, and a day before pickup, I called to check in. During that call, she asked me to come in for one last fitting to make sure I could walk comfortably and to measure the straps one final time. The next day, I came back to pick up my dress -- and it was perfect! The length was just right, I could move easily, and the new straps looked like they were part of the original design. She truly went above and beyond, and I'm so happy with how my dress turned out. If you're looking for someone who's skilled, honest, and genuinely cares about her customers, I definitely recommend coming here!

Strongly recommend for anyone who is looking for a high quality dry cleaning in this area…read more I recently moved to diamond bar from DTLA and was looking for a good/reliable place for a dry cleaning. I found this place on yelp and saw amazing reviews so wanted to give it a try. I found out that these reviews didn't lie. I am so satisfied with the service I have been receiving from this place. The owners of the place are super nice which is always a plus The price is very reasonable. The quality of work is spectacular I recently dry cleaned my luxury linen white sofa covers from this place and I am so happy and satisfied with their work

We've been going here for more than 10 years, and the service and care have always been…read moreoutstanding! The owner Joe and his family/team are amazing, and they remember you. They can clean hats, shoes, delicate items, and we even have alterations done here. If certain items have hard to remove stains, they'll clean it again until the stain is removed or hardly visible. They're upfront about costs and timelines. If you need your clothes earlier or in a rush, they'll do their best to accommodate you. When you have a large order, they even offer a cash discount. Parking is easy, and they'll place a sign next to the handicap stall for quick access. We highly recommend!

Towne cleaners have competitive pricing for dry cleaning but what sets them apart from other dry…read morecleaners is their level of service. They always greet me with a smile and offer water and snacks. Recently they even went beyond their normal level of service by waiting an extra 20 minutes beyond their closing time. I hadn't known they were closing early due to a holiday but they were willing to wait for me which shows how awesome they are.

Great customer service, great people. Highly recommended. Getting ready for a business trip and…read morehad some work clothes that needed to get done on a rush, they came through, great prices.

My puffer jacket suffered lot of strains from taking a long vacation. I came across this store and…read morehoped they could assist with getting those tough strains out. I went on a Saturday at around 11 AM to get a bit of information on pricing. There was no other visitors at that time, so it was a seamless process with creating an account and dropping it off to them. For payment, this store accepts Zelle, Venmo, and cards not including American Express. I was advised it would take until Friday (6 days) but it was ready earlier. I received a text from their system once it was ready for pick-up. Pick-up process was also seamless because I brought my receipt. All of the strains were gone, so I was definitely happy with the service! Pricing was about $25.

Customer service great. Easy and convenient location. Had living room drapes cleaned.read more

They are all real nice,professional and they do a great job. I have been going there for years and…read moreI highly recommend them.

I appreciate their hard work and honesty! They weren't sure if they were able to take out the…read morestains from my dress but washed it anyways! They took out the yellow stains off my beautiful vintage dress!

I brought my wedding dress here to be dry cleaned and had such a great experience from start to…read morefinish. Jennifer provided amazing customer service. She is professional and very communicative throughout the entire process. She truly is a gem with a kind heart. When I got my dress back, the quality of the cleaning exceeded my expectations. It looked absolutely beautiful! I truly appreciated the care and attention they put into their work. I would 100% recommend this place to anyone looking for reliable, high-quality dry cleaning... especially for important items like a wedding dress.

I love Neighborhood Valet Cleaners!…read more Excellent service Great prices - value Alteration services are amazing! This family owned cleaners is a staple in our community and it is our go to ! I highly recommend them.

Unsure how to feel. Left a jacket to have the zipper replaced and it came out not so great, zipper…read morewas misaligned and so the snap buttons didn't close properly. Also whoever worked on it didn't bother cleaning up their stitching which was quite disappointing to see, not to mention the already long wait time. Considered returning to have it adjusted but the prospect of having to wait another week just for it to come back possibly even worse than before was not so appealing. Also found out that the alterations done here are outsourced and not done in house which was also disappointing to see. Only positive I can say is the customer service is pretty alright, may return for some other work but after this experience, I'm not so sure.

Dropped my shirt off for some alterations this afternoon and was able to receive it completed the…read moresame day. Fast, friendly, and efficient service. Will be back for all my dry cleaning and alteration needs.

The owner was incredibly friendly and punctual, she arrived right on time after I made an online…read moreappointment the night before. As a stay-at-home mom and full-time student, I had fallen way behind on laundry, and she truly came through for me. She handled about four full bags of my family's laundry with care. My babies' clothes were washed with sensitive detergent as requested, everything was folded neatly, and she even matched all the socks (which I know is no small task!). Turnaround time was just two business days, so fast. This service honestly saved me days of work. I gladly traded money for time and energy I didn't have, and it was absolutely worth it. Highly recommend!

It is an improvement from the last owner but there are still machines that are out of service. They…read moredid add some larger more efficient machines that utilize an app which can be easier than pockets full of quarters. I don't like how they closed the restroom though. If I'm in there doing laundry for a couple of hours, I gotta pee!!

Price is okay. But they don't do a good job at cleaning. Puffer jacket came back the same as…read morebefore. Dirt spots never get cleaned and told me it's in the fibers and cannot be removed. Lady didn't care and didn't even bother to apologize. Never coming back to this place again although it's a very convenient location. Service is horrible.

brought a linen jacket in for cuffs shorten and waist reduction. the first thing the Asian lady…read moresaid was " the waist reduction can NOT be done, because the tail of the jacket will flare outward and it wouldn't look right. ( I had suit jacket waist reduction done at Nordstrom and the seamstress did a wonderful job without hesitation). I did not argue and agree only cuffs shortened. the price was $25. I picked up the jacket in a week and I was so glad I didn't convince her to do the waist take-in. Both the cuffs came out crooked and flare out at the buttons area, the extra 2 inches of material just folded back in without trimming some off to line up with the rest the jacket's style, worse of all, it wasn't evenly sewn back, it is wavy. The verdict: her craftsmanship is inferior, I wouldn't let her do any alteration even if it is free. I would rate a big 0 if there was available!!!