Edit to owner: STOP GASLIGHTING and lying. White women with a white truck had access to areas not…read moreopen to public. My review is honest and based off experience. Your response is pathetic, shame on you.
I came here because I like washing my bedding at a laundromat instead of at home, and I figured it was time to try somewhere new. I've been to Daisy's Laundromat down the street before, but Badillo Launderland had decent reviews so I thought I'd give it a shot. I showed up around 8 in the morning hoping for a quick in and out trip. When I walked in, my first impression was that the place is pretty small. There are only two aisles of machines. The upside was that it was almost empty when I arrived. The only other person there was a woman who looked like she was working on one of the machines. I assumed she might work there, but there was no greeting, no smile, nothing. Just a very cold presence. Luckily she stepped out shortly after, which meant I had the whole place to myself for a while.
I used two of the large washers that hold about forty pounds each, which cost around six dollars per wash. One thing I noticed right away is that they offer two payment methods. You can use coins or you can use a card through a smart payment system attached to the machines. Paying with a card comes with a fee though. Even if it is small, it still adds to the total every time you run a machine, so I decided to stick with coins. I exchanged about fifteen dollars at the coin machine and got started. My plan was simple. Wash, dry, and be out within an hour like I usually do when I wash bedding.
While the washers were running, I started noticing things that made the place feel a little off. The cleaning seemed very superficial. At first glance it looks maintained, but once you actually look closely you see layers of dust and grime in places that clearly have not been touched in a long time. There is a vent on the ceiling that was so dusty it honestly looked like it had been ignored for years. Another thing that stood out was the number of security cameras. I counted about twelve. That is a lot for a laundromat this size, and they were not even the same type of cameras. Some looked newer and others older. Ironically many of them were dusty too, which just added to the overall feeling that maintenance is inconsistent here.
Things really started going downhill once it was time to dry my bedding. I normally use several dryers so everything finishes quickly, so I loaded up six dryers at once. The price is a quarter for seven minutes. I put in fourteen minutes to start, which should be plenty for lighter bedding like sheets. To my surprise, most of the dryers barely produced heat. Out of the six dryers I used, only two of them actually worked the way they should. The others were spinning but clearly not heating properly. At that point I started burning through coins trying to figure out which machines were actually functioning. Time is valuable, and this is where the frustration kicked in.
To make things worse, the coin machine ran out of coins while I was still trying to dry everything. This was around eight in the morning on a Tuesday. Running out of coins that early in the day is honestly baffling. I had no choice but to use the smart card system that charges a small fee. At that point I just wanted my bedding dry, so I threw everything into the two dryers that actually worked and maxed out the time. What should have been a quick visit ended up stretching well past an hour, and even then the bedding was not as hot and dry as I usually like it.
Another issue is how cramped the place feels once other people start showing up. When I first arrived it was peaceful, but as more customers walked in the tight layout became obvious. People were basically maneuvering around each other in close quarters while trying to move laundry between machines. It made the whole process feel rushed and uncomfortable rather than smooth and relaxing.
I will give them one positive note. The music playing inside was actually great. Whoever picked that playlist clearly has good taste because the songs were a vibe. Unfortunately I came here to wash laundry, not to discover new music.
By the time that same woman came back later, she still had the same cold demeanor and I decided it was not even worth bringing up the dryer issues. At that point I just wanted to finish and leave. Between the poorly heating dryers, the coin machine running out early in the morning, and the overall maintenance issues, the experience left a really bad impression. It is a shame because the location is convenient and the parking is easy, but I will not be coming back. Hopefully this review helps others know what to expect. If you come here, be prepared to test a few dryers before you find one that actually works.
