Time for my last diagnostic mammogram recently. My new insurance company referred me here. I dreaded going there because of their overcharging me last time and I had to wait two months to get my money back. This time SimonMed told me it cost $68.23 and I had to pay prior to the service. Found out from my insurance company that there is no co-pay on ANY mammograms with my plan. Where does SimonMed get off charging women for mammos when my plan clearly states "no co-pay", then I have to wait two months to get my money back? Are they involved in money laundering? Taking my money, then giving it back to me at a later date? That is unethical! I am definitely going somewhere else next time. I also had a CT scan at another of their facilities and they would only accept cash; no credit cards. I ended up paying with $71.00 worth of quarters. This company must have some serious financial issues to try to stay afloat. I don't think this business is on the up and up. Go somewhere else! read more

Very unfortunately, on June 1, 2023 in the AM I attended my appointment at Simmon med on Greenfield Rd. in Mesa and had a nightmare experience and was sent home instead of hospital. I went for an MRI with and without contrast. during the MRI process, pain begun to radiate down my spine and down my arms feeling as if my arms were being torn off. I told the technician how great the pain was but the process continued and so did the crying. the next thing I knew, everything started to go black, my breathing shallow, and I verbalized that I felt like I was passing out but the machine continued. and I remembered feeling my body going limp. as I felt myself being lifted up, I felt myself falling from the MRI table and someone catching me. and when my eyes came open, I was slumped over a wastebasket vomiting and very dizzy. No medical personnel was called in none what soever, my emergency contact was never call nor 911. On June 2, 2023 part 2, repeat with elevated pain but without passing out and vomiting. I saw my neurologist a few days later and she discussed the results of the images but had NO knowledge of the incident at all. Her first response was; did a doctor come in, did they send you to the hospital? I said no. They provide me with a wet cloth, put me in a wheel chair and rolled me out to the lobby. I called on June 12, 2023 to see if a incident report had been filled and there had not been one filed at all. I called again yesterday, and it was the same, question; was that the first time I called. All of their calls are recorded. I have heart palpitations since the MRI situation and have been sent to a cardiologist by my PCP since and have been on a hear monitor for going on four weeks because of that MRI nightmare. I passed out on Sunday in the yard and had to be rush to the hospital and they could not tell me why. Its going into August and I still have not heard back from Simon Med regarding this situation... read more

Why bother to set appointments if they can't honor that appointment time? They need to seriously revise how they set appointments. I arrived 20 minutes early for my 5:15 appointment. At 6:00 I asked when I might be seen. Finally, at about 7:00 they started my MRI. The single only reason I gave 2 stars (instead of 1) is that most everyone there was so nice. I think the main blame for this debacle is scheduling. My shoulder hurt so badly that they wanted to get an MRI asap. But why wouldn't I have been given the option of a 7:00 appointment since this location is open until 10:00 p.m.? SimonMed really must fix their scheduling. This is an ongoing problem. Sadly, I have no other choice for an in-network imaging place on my insurance. read more

The front desk staff was super nice and sweet, but I had to sit in a back waiting room, furiously waiting long past my appointment time because apparently my having a doctor's order and a mother with stage 4 breast cancer does not qualify me to get a mammogram, and the tech is making me wait until a on site doctor can sign off on me getting one. It's October, Breast Cancer Awareness Month. I was excited to come down here today and get a mammogram because my mother has, as previously stated, stage 4 breast cancer. Also, my great aunt died from breast cancer - something I didn't know about until after my mom was diagnosed. Preventative care MATTERS to me. And not to share too much of my mother's personal story, but she HAD breast cancer for years before she was ever diagnosed, because she was too afraid of a cancer diagnosis. So, while she wasn't diagnosed until her 60's, she very well could have had it in her 50's. I come in today at an early time, only to be told that I have to wait between a half hour and an hour for the on site doctor to come in and approve my mammogram because I'm "too young", and my immediate family history of breast cancer is "insufficient". Excuse me?? I mean really... ARE YOU FREAKING KIDDING ME? No, she tells me. See, if my mother had been diagnosed in her 40's or 50's, then maybe. Because they follow the "10 year rule", so I "shouldn't" be getting mammograms until I'm within ten years of the age of when my mother was diagnosed. ...I can't tell you how furious that statement makes me. How many women have died following that?? And besides... I HAVE A DOCTOR'S ORDER! Because my awesome doctor understands the importance of early screenings, and that mammograms save lives. And so I don't care what you think, Madame Tech. Maybe it doesn't matter to you. Maybe YOU don't take your mother to all of her cancer appointments or watch her suffer because her breast is gone. Maybe you've never been to the Cancer hospital, seeing women younger than yourself there in scarves with their chemo ports peeking up under their shirts. You haven't cried when your mom wasn't looking, knowing that being at stage 4, she'll never be cancer free. No, but I have done all that. I do it every week. So pardon me for being rude, but eff your ten year rule. I care about my body, about my breasts, as does my doctor, and I want an effing mammogram! The tech then tells me that the order from my doctor's office was filled out incorrectly so they might have to call for a new order. WHAT? I know the lady in the office personally, and she filled out the SimonMed form fully. But I also know their office is closed today... Yes, she's sorry, but I might have to reschedule. She didn't include an imaging code (I've seen the form, it's a check box, there is no space for a code) and she didn't include a DIAGNOSIS code. ... I have no words. Look, I tell her, the office is on vacation, but... If you really need it, I could call the woman on her cell. I can't reschedule! I just want a freaking mammogram! I'm not asking for a 3D model of my boobs. And I HAVE no diagnosis, I don't have cancer (that I know of), my MOM does, I just want a preventative Mammography screening! Twenty minutes later, Madame Tech comes in and says that she asked her supervisor and she "guesses" that this puts me at a "slightly higher risk", so they'll go ahead and do the screening. Oh, so, you DON'T need to run it past the doctor? And you DON'T need more complicated codes from my doctor? You DON'T need me to call my doctor's office manager while she's on vacation with her family to get whatever code was missing from the fully filled out order form? No, apparently not. Sigh. I got my mammogram finally, I'm good with that. But I just cannot tell you how angry I am over this. If I was too young for a screening or not at risk, my doctor wouldn't have given them the order. Imaging techs are not doctors, denying me was legally not their call to make. And it was SO OFFENSIVE to someone who's parent is currently fighting cancer. SHAME ON YOU. read more

SimonMed Imaging - Greenfield - Diagnostic Imaging Near Me - Mesa, Arizona

Staff was friendly and appointment punctual enough. What grinds my gears though is the following. Had 2 different scans at the same time. They said they would send these to my doctor but I said i also wanted them myself. Ok, we'll burn you a cd. I hang around for 20 minutes to be told there's an issue and I could wait longer but they weren't sure how long it would take, or come back. I'm out of patience so i say I'll come back. My doctor did not receive images so today i drove the 20 minutes there and 20 minutes back as well as a 30 minute wait in there for the cd's When i saw her write down codes at her desk I double checked "you are doing both scans correct?" Of course.. When cd's were ready I double checked again "this is both scans???" Was told yes again. I come home and can't figure out for the life of me why when I upload both cd's its showing the same type of scan each time Took me a while to figure out they messed up and just gave me 2 cds with the same type of scan. I'm frustrated so i go on the website to see opening times and call - i see a button that says patient portal so curious I try to access it which was easy and there you go, i could download both scans straight from the website. Why did none of the front staff tell me this?!?! That would have saved me 2 hours of time easily and lots and lots of frustration!!! read more

Got the run around multiple times on getting MRI. I was approved, I wasn't than I was. Spent hours on phone until I decided to go to Banner Imaging. No problems at all read more

This place sucks. I walked in because my doctor said it's a simple X-ray you don't need an appointment. First they told me it would be over an hour because their technician is new to their site. I came back in 90 minutes and now they want me to wait 45 minutes more. Way to waste an entire Saturday afternoon. Thanks, Simon Med! Update: 45 minutes later I walked back in. Receptionist: I want to give you an update on where we are in the process. Me: Give me back my requisition I'm going to go somewhere else. read more

ONE STAR. I don't leave reviews, but this place made me go into my App Store, download Yelp and create an account for the sole purpose of attempting to warn people against coming here due to the fact that the management, scheduling and organization skills are that of a circus act. DO NOT COME HERE, you will wait and wait and wait and wait and wait FOR HOURS. They're always "running behind". Bizzare, must be the techs in the back eating chips, texting and doing whatever else they can think of besides doing the job they're hired for. YOU HAVE BEEN WARNED. read more

Terrible customer experience. I had an apt at 2:15 for an MRI I waited for 2 weeks.They call me at 1:58 to tell me they moving my apt to 3:45 because they are running late. Then I get to my new apt and they still have not send me back 30 min past my new apt. The staff is rude, the office looks dirty just a terrible experience. I hear how they speak to all the patience, so rude they don't listen they just over talk everyone. Will not come back to this place. read more

They Made my wife who has trouble walking. show up to an appointment which was a scheduled appointment just to turn her away and tell her they cannot fit her in. Not only did they not call her to tell her the appointment was pointless they made her struggle to get get there. Take time off work just to tell her no. If i could give this place a negative star rating i would. But they don't care she is just another person they can make money from misery! read more

We are too big to care! Yes you can make an appointment, just expect to wait for hours beyond that. Apparently this place runs on the DMV business model. read more

Thank you to Alicia (Ultrasound Tech), Cesar (Front End Supervisor), Samantha (MRI Tech) and the rest of the front end for making what turned out to be a tough situation much better. A 5 -10 minute procedure to place contrast in my hip for an MRI turned into a 30 minute effort to no avail. Alicia was extremely sympathetic and empathetic and I appreciated her compassion. Things went a little further south when trying to figure out my options from there. Luckily, Cesar was patient and caring as well, and went to bat for me. It took some time but he got through to my dr and insurance to approve doing an MRI with IV contrast instead and fit me in the remaining schedule for the day. That saved me from having to delay the MRI and going back a second time. Once it was my turn, Samantha got the IV set up first try and got my MRI done. I know these folks have a heavy load but I appreciate that they were professional, compassionate and caring. read more

Don't use SimonMed. If your doctor is send an order for imaging tests, ask for a recommendation to somewhere other than SimonMed. I am a breast cancer survivor, and I can't get anyone to schedule an appointment for my DIAGNOSTIC mammogram, ultrasound, and MRI, nor can I get anyone to return my phone calls. My doctor sent an order to SimonMed, and SimonMed sent me a text message with a link to their their online scheduling system. Tuesday (5/11/21), I tried to schedule an appointment online, but their system wouldn't allow me to do that. It directed me to call the appointment line to schedule my appointment. On Wednesday (5/12/21), I called the appointment line, and I repeated my information to multiple people. The first call resulted in me being disconnected after 10 minutes. The second time I called the first person transferred me to another person who needed me to explain all of my information for the 3rd time in 30 minutes, and then this person said that she was unable to schedule all of the tests my doctor ordered and that "Kelly" was the only person who could do the scheduling for those tests. I was transferred to Kelly, and I left a message. Kelly's outgoing message said she would return phone calls in the other in which they received, and it simply delays the process to leave multiple messages. I can respect this, but there was no indication about how long it typically takes for Kelly to return calls: for example, same day, 24 hours, 2 working days. Also, presumably, if Kelly is unavailable to return calls for several days she has an assigned designee who fills in for her since this is a medical facility and it's not unreasonable to assume that time is of the essence when it comes to scheduling tests. I waited 24 hours and called the appointment line again (Thursday, 5/13/21). I went through the explanation of what I was trying to do, and the person who answered my call had to locate the order from the doctor (it's 10 minutes minimum just for person who answers the phone to get my information and find the order request that my doctor sent), and she transferred me to Kelly. I left another message for Kelly. I assumed that she didn't get the first message since it was over a day since I'd left the message asking to be scheduled for a DIAGNOSTIC mammogram, ultrasound, and MRI. It is now Friday (5/14/21) afternoon, more than 24 hours since I last called, and I have yet to have my calls returned. I am incredibly disappointed with the SimonMed. It should not take 4 days, or more, to have tests scheduled at a medical facility. I don't like having to air my complaints on sit like Yelp, but I have been unable to locate contact information for anyone who can help me with this. To be fair, in the past, the medical providers who've treated me have been absolutely wonderful. However, that is useless information if you can't actually get scheduled to see them. read more

Very poor service and outrageous pricing I went here for a scheduled appointment and checked in online arrived 25 minutes early and was never called back then I asked someone at reception why and they said I needed prior authorization from my insurance which I already received from my doctors office and AHCCS only to be told either pay $300 out of pocket or not get seen read more

I have been to this location twice for Ultrasounds, and I have to add my technicians were always lovely. My issue began over the phone, the scheduler took all of my insurance information and let me know i would owe $0 at my appointment because of my insurance, I show up to my appointment and the woman charges me $150 for my exam which I asked why and she told me "That's just what it costs. Even with your insurance" So i'm not sure why they would give me such misleading information. The receptionist was very short with me and seemed irritated, and it left a bad taste in my mouth that another receptionist was obviously laughing at an elderly male client who her coworker was helping- The worst part is that i waited 45 minutes until i was finally called in (I came 15 minutes early to my appointment as instructed) and as soon as i talk to the technician she says "Oh you have to fill out all of this paperwork they forgot to give this to you in the lobby" I know it wasn't her fault but i was like seriously? after I wanted for forever and watched everyone who checked in after me, go in before me. Do yourself (and the workers) a favor and Go to another location! read more

I have been coming to Simon Medical at this location for years. But over the past couple of years it's really gone downhill! This place is overbooked, and my experience with the office staff was not good. I had an MRI scheduled for late afternoon, and I was standing in line almost up to the desk. they called me on my phone to let me know they were running behind. I told her, I'm in line almost up to the desk. She said, yeah, cuz we're running behind. I said, well I'll have to reschedule. And she repeated, yeah, cuz we're running behind for the MRI machine. I was quite upset and left. The time before that, I went in for a mammogram. The tech refused to do it because she said I had to have my previous mammogram films with me. I was absolutely furious. On my way home, I got a call from the manager. She said the tech was mistaken. Years ago, I had a breast biopsy in the facility next door that is part of Simon Medical. My experience there with the staff was wonderful. read more

First morning appt. and this place is ridiculously inefficient. The MRI techs are ready & waiting (by the receptionist's admission); it's the front if the house staff causing the delay. There is a constant line of patients filing through the door. The two receptionists service someone and then a unreasonable gap of time occurs before taking the next client. I overheard comments from others that every time they're here it's always the same conditions. Argh... read more

Made an appointment at fashion square for mammogram and the scheduler made the appointment at Baywood in east mesa. How about listening.

Got there a little late bc I accidentally went to the wrong location. Once I went inside I got nervous because of the packed waiting room but I was helped quickly in front, and was taken straight back by Ashley , who was my ultrasound tech & did both of my ultrasounds quick & efficiently. I was in and out in under an hour & very happy with my experience. Thank you ladies ! read more

I showed up and waited over an hour only to find out that they had not received my insurance authorization, even though I was told it was here when I scheduled my appointment. I ended up having to pay out of pocket because of their error. After paying in cash I still had to wait another hour. No wonder the reviews are so low for this simonmed. I SPENT OVER 2 HOURS WAITING. Try going to the Val Vista location or basically any other simon med if you can. Just terrible. I scheduled my appointment 3 hours before I had to be at work, thinking that would surely be enough time.... Now I am going to be late for work because of this incompetent office. read more

This place is terrible. You truly feel like a number in the uncomfortable waiting room. And when they have a rush of patients they only have a few people checking in. They don't have a private area to check in so you hear everyone's private information. Unfriendly front office staff. I would like to amend this a bit. I was very frustrated and worried coming in, and though I do think the waiting room needs to be updated and the process of checking in is horrible, the staff wasn't necessarily unfriendly. Here are the things I would change if I owned this facility: #1 change the waiting room, get comfy seats. #2 Change the checkin process. Don't make people stand in line for a cattle call type of check in, PHI is being discussed and frankly I don't want to hear that someone's brain MRI wasn't ordered properly. #3 If you are going to collect payment upfront, let the patient know ahead of time. Putting them in the spot in a room full of hearing ears is not cool. #4 When someone comes in for a mammogram don't make them walk from the dressing room to the mammogram room with a front open gown that doesn't tie, also not cool. Maybe a locker with a kept they can take and a robe or something. #5 Same thing if they also have to get an ultrasound. The staff was fine and did their best to be friendly but overall the experience made and uncomfortable and stressful visit even more stressful and unpleasant. Not sure I will come back for next years mammogram. read more

This is going based my experience just now, if I had a good experience I was going to leave a review right away especially since these places have nothing but bad reviews. I was dreading coming but had to get my X-ray done especially since it's walk in only. I got here at 7:50am parked my car, person at front desk was friendly,nice,and efficient. Told me about a 15 wait. I was called in like a min after sitting down and was out by 8:06am. I'm glad I got here when I did because when I got out of the exam to the lobby, it was getting full fast. I did pray the night before hoping I could get in and out in a timely manner since I had to go to work, so pretty sure that's why it was so easy read more

Awesome front desk and medical staff! My tech Darla, has taken care of me for years with x-ray image guided injections into my hip to reduce arthritic pain. She's always so friendly and professional. Thanks to my friends at SimonMed! Hook 'em! read more

I seriously have no idea how this place stays in business!! Receptionist had chip on her shoulder. No one told us my daughter had to drink 32 oz fluid and come in with a full bladder for screening. After 15 minutes on a holiday waiting they determine we need to reschedule. Worst customer service ever!!! Listed to all the poor reviews and go elsewhere. read more

I see the necessity for poor reviews, 30 minutes after my appointment time, arrived 15 minutes early (dumb me) to hear another patient ask when he's going back and the front office states casually we're running 45 minutes behind - that's quite a news flash thanks for your concern for my personal time, because sitting in a waiting room for diagnostic mammograms is everybodys favorite thing to do on Friday! Get it together people.. I have enough time to start this review hope your patient care is worth the wait.. Still waiting an hour later, sadly my review started at 3 stars.. Update: 1.5 hours late, here 2.5 hours and still haven't seen the doctor.. What a racket they have running. Pure pathetic customer service. The staff is wonderful but this is possibly the worst organized office on the planet, there is no way that this is acceptable business practice. Finally saw the ultrasound tech who claims to have looked for me before, umm no you haven't you we're going to the break room the three times I saw you walk past me.. Or wait was it when I had to repeat images in the mamo room? Do you people not talk to each other at all?? Total time spent over 3 hours.. Not happy with this offices or the practices of the snide Snots that work there, next time ladies recall you're in the service industry and people getting life altering tests performed deserve some flippn compassion. read more

SimonMed Imaging - Greenfield - The holding pen - Diagnostic Imaging Near Me - Mesa, Arizona

WORST RUN COMPANY IN PHX. Do not go here. I will be calling my doctor and having him send my order into any other imaging company. I had an 11 o'clock appointment on a Saturday. Sat in the waiting room for 50 minutes. Finally got up and asked where I was in line for my appointment. They thought I should get called back in the next 20-60 minutes. Front desk staff was terrible and uninformed. They are a terrible waste of time. read more

I would like to thank Natalie Who provided me with a bone density and foot x-ray . I came in with an appointment and arrived 15 minutes early . I was given a clipboard with approximately four sheets of paper to be filled out. Once completing the paperwork and returning it to the clerk I was told that I had a hour wait . I immediately became upset and began to cry and told the receptionist that I couldn't stay in there it was too many people and I had just lost my mother . And I came early hoping to get in and out, The receptionist replied I will make a call to the back and see what they can do . But I'm not going to promise you anything , I replied thank you and walked out . After approximately 15 minutes I was given a call and told to come back inside and that they were ready to take me. Natalie greeted me at the door and told me to come on back she would take care of me . And that's exactly what she did ! she got me in and out in no time. I would like to thank her for displaying a bit of compassion . It really made my day go a little bit smoother after leaving the doctors office. Thank you Natalie and 10 stars for you ! read more

SimonMed Imaging - Greenfield - A signed that I have in my house the greets people when they come in. - Diagnostic Imaging Near Me - Mesa, Arizona

Simon Med Imaging is by far the worst business I have ever dealt with. If I could give them a negative star rating I would. I was forced to give one star in order to post my experience. From the scheduling to the reception. They should be shut down. On 3 separate occasions they have miss scheduled, lost paperwork, I was forced to wait 4 hours with an appointment. I have had to reschedule surgery due to there negligence. The Only positive experience the mammogram and ultrasound technicians, they were kind, considerate and very knowledgeable, However, .I will not Under no circumstances ever go back. I encourage everyone to find another company. I Will be contacting the news and hope they will expose them and their horrible practices. read more

This place is unbelievable. I had to wait 3 weeks to get an appointment only to wait 30 minutes in line to check in even though I already "checked in" online. After they had me pay my copay I was called up 10 minutes later to be told that they are running behind 45 minutes. These people don't respect anyone's time. Mind blowing. read more

Under no circumstance go to this location!!!! My wife is currently there for imaging and in tears because the front desk GIRL is a completely rude, unprofessional waste of skin who needs to be fired immediately! but also was charged hundreds of dollars for something that she was told insurance would cover 100%. This place is extremely ghetto, will treat you like crap, and rip you off by only offering payment plans to some patients but not all! read more

If I could give negative stars, I would. I made an appointment, arrived on time, checked in, filled out paperwork, paid the co-pay, sat in the waiting room for over an hour only to be told that my appointment wasn't today after checking to see what was taking so long. Incompetent staff that couldn't make an accommodation when they messed up. Don't waste your time with this place. Many people were complaining in the waiting room that they'd been waiting for over an hour even though they had an appointment. They're obviously over-booking appointments and having people sit around in a crowded room during a time that we're supposed to be social distancing. Terribly frustrating experience and a complete waste of time. read more

I've never written a review but the service and treatment at this place was ridiculous! The check-in staff member was very rude! I was literally 5 minutes late and she scolded me. Last week I had to wait over an hour because they were running behind. Now she scolds me for 5 minutes, but tells me that they are almost an hour behind again. Then she says that the 6:30 patient gets to go first because he already checked in. After I sit down and then had a loud discussion recounting telling me off with a co-worker on the phone in front of a lobby full of people! I've never been treated so rudely! Avoid this Simonmed at all cost! No compassion, only disrespect and rudeness! read more

This place was packed! And there was a strangely placed hutch in the waiting room and also one in the back hallway. Didn't make me feel anymore at home... My nurse was so sweet and held my hand through my appointment. That's exactly what I needed. Thank you! read more

SimonMed Imaging - Greenfield - Why is their a Hutch with fancy China here?? Ha. Seems out of place. - Diagnostic Imaging Near Me - Mesa, Arizona

Staff was friendly, but required masks??? Are you kidding me. Ridiculous. Time to catch up with the times and read the studies of how they don't help and in fact can cause harm read more

One star at best. My first appt was at 10am on a Friday. Ridiculous NONMOVING line just to check in. My appt at 1030 and I know for sure they would not have seen me before noon. I rescheduled for the next Monday at 4pm. Literally the same line. To the door and not moving. Cancelled my appt. this is insane. What is the point of an appt if I can't get past the front door and I've been there 30 minutes. Will go somewhere else. Thank god I only need a screening read more

I've never had to wait like this for a simple test. Over two hours and I'm still waiting in the lobby. They say that this is a first come first served facility. I've seen people who have come in way after me get called to be taken care of before me. I asked how many people are ahead of me after sitting here for two hours, I was told 4 people. They then took 7 people and I still haven't seen anyone for my test. I'm definitely not going to come back here. Well after sitting here for 3 hours with no service I finally got fed up and pissed off and walked out. Never going back again. read more

Absolute dumpster fire. Scheduling service is terrible. Employees couldn't get it right. Several calls to them, the Core Institute and our insurance company to get an appointment. Then, they canceled my appointment in Chandler, literally 45 minutes before my scheduled time because their MRI equipment was out of order. I had two MRIS's scheduled back to back. They told me to hurry over to east Mesa clinic and both MRIs would be completed at 1:30 and 2:00. So when I got there, the receptionist said my appointments were at 1:30 and 6:45. NOT! I insisted they do both back to vac. So, ok, they rearranged their schedule and got me in at 2:15. They did one MRI successfully but after being in the tube for over an hour I was told the machine wasn't working properly so I had to go down the hall to a different machine.the MRI's ere finally completed at 4:45, over 2 1/2 hours later. What a train wreck. read more

If I could give zero stars I would. My horrible experience started with trying to schedule. Waited 20 minutes on hold to be told my provider had a special scheduler and needed to contact him to set an appointment. Left 4 messages . Never a return phone call. Called again a few days later and was able to schedule through regular scheduling??? Made appointment for Labor Day. I though oh great they are open . I don't have to take time off from work. I was informed at check in that my Technologist was running 45 min behind. Not thrilled but decided to wait . An hour and 45 minutes later I was finally in the exam table. Front desk girls could care less that people are waiting. To busy with personal conversations and not bothering to follow HIPPA laws! I tried to re schedule but no one at the front desk knew how to do it! Tech very apologetic ( and stressed! Obviously very over booked and not scheduled correctly! 3 days after my exam I got a phone call that I needed to come back because they missed an exam.!!! I usually go to SMIL but had to go to Simon Med because they do not do that particular exam at SMIL. Do yourself a favor and save yourself aggravation! Go elsewhere!! read more

Worst place. Huge line, long wait (even though I made it a point to check in and complete all paperwork prior to my arrival). Staff seemed unfazed. Also the facility itself didn't seem clean or taken care of. read more

I had an appointment via their website at 9:25am for extant. I get there and find out it's walk-in. Why allow appointments on line. They were not allowing anyone to be inside and it's already 100 degrees. It took 2 hours wait for a minute and a half X-ray. This site needs more organization. No one should be waiting outside in the heat. I feel sorry for the senior citizen who forced to stand outside. Now that there are four more options around southern and higley go somewhere else read more