I took my wedding dress here because of all the good reviews - turns out it was a huge mistake. My dress fit me almost perfectly when I bought it, was just slightly too large. It's a very simple dress, with no beading and didn't require anything other than for the bodice to be taken in. This was all I asked them to do, and they charged me $300, which was outrageous, but I didn't know where else to go, I was in a hurry, and I figured I would be paying for quality. This is not what I received. When I went back for a fitting after the alterations had been completed (they took a month, despite the simplicity), I tried to put on the dress and it tore in the back, below the lacing. Simdy told me it was my fault, that I hadn't put the dress on correctly and that she would fix it. She tied it up and it was so tight! I figured when the actual day came, I could loosen it a bit. She said that if I lost some weight, it would fit me perfectly! I am smaller than a size 2!!! She had also put a bustle on that I didn't ask for and didn't want to pay for. When I mentioned it, she quickly said it was a gift. She tied it up, and I thought it looked horrible (it was way too far down on the dress and looked like it would tear at the slightest tug) but I figured I could always get it taken off, since I had decided to go to a different seamstress to get the bustle done anyway. She fixed the tear in the bodice and I was on my way. Four days later, I tried the dress on for fun, and it tore again in the same spot! Not only that, I couldn't get the back to close up without my skin showing (I guess this is why she told me to lose some weight!). It was a size two and she made it too small for me to pull it up over my hips without it tearing and it wouldn't do up in the back and also allow me to breathe. My fiance and I went back to the store to see what they could do in terms of a refund, since we had to take the dress out of Vancouver in four days and didn't think this was sufficient time to fix the problems since it had taken a month initially for a simple alteration. This is the bit that really upset me - instead of listening to our situation and trying to come up with a solution, the business owner screamed at us. At the mere suggestion of a refund, he got entirely too defensive, kept cutting us off and wouldn't listen to a word we said. He yelled in our faces so much that we ended up just walking out. I was shaking. It was so unprofessional and I probably wouldn't be posting this review if that hadn't happened. Maybe the dress being done improperly was just a random, uncommon mess-up, but no business owner should be screaming in their customer's faces until they have to walk out. Needless to say, I will never be giving these people my business again. Thankfully, I found a seamstress in a different city who undid all the mistakes and properly fitted my dress and gave me a strong, beautiful looking bustle for a third of the price I paid at Simdy's and everything was alright for my wedding day. I have just never had such a poor experience with a business. I refuse to recommend them, not because of their alteration quality, but because of their conduct when we encountered a problem with their work. I have never been screamed at by a business owner, especially when I paid them $300, and I think Simdy's should learn that that's not how you treat your customers if you expect them to come back ever. read more