The communication was great as Jeremy explained everything he was going to fix and why. He fixed…read morethings my first plumber could not. Great team, five stars!

Fast responses and great service. Highly recommend. Would use again. All issues resolved.read more

I called Loyal on a Friday morning simply to ask for a quote on fixing an outside leaking faucet…read more It wasn't an emergency, and I never scheduled an appointment. The following Tuesday, I get a call from a technician saying he's on his way to my house -- completely out of the blue. Loyal scheduled the appointment without ever contacting me or getting my approval. Then, two days later, I receive a $100 bill for "dispatch and arrival of technician"... for an appointment I never scheduled, a faucet that had already been fixed by someone else, and a tech I only spoke to on the phone. How does that make any sense? To make matters worse, no one will answer the phone so I can ask why I was charged or tell them I won't be paying for a service I never agreed to. The lack of communication and the unauthorized scheduling is absolutely ridiculous.

I waited five days for a call. Was at home. Fell asleep. My call was canceled, even when I called…read morethem with over 1.5hrs left within my wait window. Ridiculous.

I had a emergency pipe leaks and Jbs was there immediately. They cleaned up all their messes and I…read morewould highly recommend them for your next plumbing problems.

I had a couple emergency pipe leaks and Jbs was there immediately. Then they did a complete…read morere-piping of my trailer and put in new water heater and did a fantastic job. They cleaned up all their messes and I would highly recommend them for your next plumbing problems.

I will never call any other plumbing company. They were able to give me a timely appointment. The…read moreservicemen are clean, polite, and very clear with explanations about what needed to be repaired and the cost. As a single woman, this is one of the few times I have used any service such as this and felt that these guys were not taking advantage of my of my ignorance with this kind of problem and were honest. I cannot recommend this company highly enough.

This review is going to be exactly like the other five star reviews. This is the best plumbing…read morecompany I have ever had work on a home of mine. They are very professional, honest, transparent, efficient, clean, courteous, timely and just all-around nice guys. I thought my water heater was failing because the pressure release valve kept popping. They did a quick yet thorough trouble shooting inspection. Turns out the pressure regulator on the water main had failed and taken out the expansion tank as well. The repair was half the price and they had all the parts on the truck with them. Before starting any work they went through the pricing and gave me options. The work was quick and clean. Can't say enough good things about Star Plumbing!

Dede just fixed my entire faucet and even agreed to come back once I install a new counter (so he…read morecan put the faucet back on for me). Not only is he a fast worker, he really likes what he does and takes it seriously. He doesn't try to screw you over either like AAA Plumbing or Action Mechanical. He's not only skilled at his profession, but has integrity. I just hope he doesn't retire any time soon!

Awesome! I never quite know if someone will spend extra unneeded time or try to up-price me on…read moreservices and parts. Dennis was fast, courteous and knew what he was talking about. I am putting him in my list of contacts, don't want to loose this one! Kim

Larry Olson plumbing is the right man for the job. He has…read moremany years of experience and is open and straight forward with his assesment and estimate. A rare quality in business these days. I strongly recommend Larry Olson plumbing.

Rueger (sp?) gave me a very clear, concise explanation of what he was going to do and what I could…read moreexpect to see. What I see is not at all what I imagined; thank goodness! The actual result is far better. Thank you.

I had them 2 time today and April 5th today went much better I had a pinhole size leak and they…read morefixed it