The communication was great as Jeremy explained everything he was going to fix and why. He fixed…read morethings my first plumber could not. Great team, five stars!

Fast responses and great service. Highly recommend. Would use again. All issues resolved.read more

American Plumbing is great. The service is quick and efficient. Very professional very…read moreknowledgeable and very reliable Kathy Proffitt Rapid City

Todd is the best!! Fast and friendly service. Todd cares about his customers and does quality…read morework. American Plumbing will always be our plumber!

If only there were a 10-star rating option!…read more We have relied on Ben for two separate bathroom and kitchen plumbing projects. He clearly states what he intends to do, then does exactly that: shows up when he says he will (texting us in advance that he is on the way), evaluates the issues, shares his recommendation and quote, then does the agreed-upon work with surgical precision. His high level of skill and quality results speak for themselves. He provided efficient work at an exceptional value for the cost. Ben installed our two new toilets and repaired related plumbing, replaced a leaking kitchen disposal, repaired under-sink kitchen plumbing to accommodate a new reverse osmosis hot and cold water on-demand system, and diagnosed a few other fixes along the way. We added a simple in-line descaling unit to help reduce the hard water sediment, and noticed results almost immediately. He knew our faulty kitchen faucet head was covered under warranty and called to get a replacement on its way to us. He installed a new water main easy access shut-off valve so we don't have to reach waaay down behind the water heater for an old school dial knob. So helpful! Ben is super clean, organized, professional and personable. He wears booties when entering the home, lays his tools neatly out on his work mat, has a tub to collect anything he removes, and leaves the place far better than he finds it. He also reached out several times to follow up after the appointments, to see that the new installations were working as expected and that we were happy. Ben at SoDak is the only person we will call for plumbing help. Truly felt like my big brother was taking care of me and our home care needs.

10 / 10 - Ben was prompt in getting back to me; flexible in setting up the appointment; punctual in…read moreshowing up; thorough and clear in explaining what was needed and why; patient in letting me watch him work and ask questions for my own edification; total cost was entirely reasonable, and he's just an all around nice, easy to talk to guy. If you have plumbing to be done, definitely start here, easily the best experience I've ever had with a plumber anywhere.

This company, Curtis Watkins stole over $3200 from me. Paid for service and this guy and his wife…read moreavoided all contact. Had to sue him and judge gave 30 days to do the job or refund. He never did.

The guys at Patriot plumbing show up on time, do the job well, and have good pricing. They are my…read morego-to guys for any plumbing issues.

Service guys did a great and quick fix. In and out efficiently. However scheduler stated at least…read more$100 to come even after given address. Then bill came that showed $150 travel fee. A bit shady in billing.

From the owner: Generation Plumbing prides itself in offering quality service in a timely manner. We operate with…read moreintegrity and character in all we do.

Heater went out. They were able to work me into their schedule. Have utilized their services a…read morecouple times now and have had nothing but straightforward and proper business dealings with them. Reliable, quality work, and straight shooters.

Thoroughly explained what they were going to do to fix the problem.. Ronnie was courteous and…read morepolite. Will call them again if we have any problems in the futrue.

They came quickly and when they said they would come. The job turned out to be more complicated…read moreonce they got into it, but they stayed late and got the job done right and were reasonable with the cost. I would recommend them.

From my husband's review today -…read more Horrible experience--I was lied to and nearly scammed. I called this company for a simple outdoor spigot replacement. The repair itself went fine, but when the plumber (Brian) finished, he claimed he checked my water pressure, declared my Pressure Reducing Valve (PRV) was "broken," and said it needed an immediate, costly replacement. Because my home is new construction, I told him I would contact my builder instead. He left. Suspicious, I bought a pressure gauge to test it myself. The gauge read a dangerous 100 PSI (high enough to ruin appliances and blow out plumbing gaskets). When I looked at the PRV hardware, I discovered Brian had intentionally screwed the adjustment bolt all the way in clockwise as far as it could go. I backed the bolt out counterclockwise myself. The pressure immediately dropped to a safe, steady 60 PSI and has stayed there for hours. The PRV is perfectly healthy and functions flawlessly. The Mechanical Facts: When a PRV bolt is screwed all the way in clockwise, it fully compresses the internal spring and forces the valve wide open. This mechanically overrides the regulator, letting the full, uncontrolled city main pressure (100 PSI in my neighborhood) flood into the home. Brian did this to intentionally force a high-pressure reading and claim the unit was dead. When he was "going in and out" pretending to make adjustments that did nothing, he was putting on a show. When I called the owner, Billy, to ask why his plumber would bottom out the bolt on a high-pressure system, he completely gaslit me. Billy claimed that a PRV can never let pressure rise above 75 PSI even if screwed all the way in, and that if it does, it's broken. This is objectively false. Anyone with a basic understanding of plumbing physics knows that tightening the bolt increases pressure. Instead of taking accountability for an incredibly unethical upsell tactic (or massive incompetence) by his technician, Billy was rude, dismissive, and hung up on me. Do not trust these guys. They will intentionally manipulate your plumbing hardware to manufacture a fake emergency and scare you into a major repair. There are much better, more honest options in town.