I was very disappointed with their AC Service. My complaint was that my AC unit blows out hot air, makes an unusual Boom noise, and noises of switching over. The guy went up hosed it off, tightened a few screws and said the freon was fine and he did not know what the problem was. I said well if the freon is fine than how come it blows out hot air and makes a loud boom noise when it does? He said " I don't know" I said well " I don't know" does not sound like a very professional reply, to which he just chuckled. I had to have my son lasso up the hose to him and than I noticed that another guy was sitting in the truck. So I asked " why is your partner just sitting in the truck and not helping out?" he replied, "Oh that's the owner" which totally blew me away! I did not understand why the owner was sitting in the truck the entire time, not once did he get out to address me, or to find out what i needed. Soon as the guy left, I returned my air to 78 as he left it very low (to check the freon, is what he said) Well low and behold HOT air continued to shoot out. I called him right back, this time talking to the owner himself, and told him that I was unsatisfied with the fact that my AC was still blowing out HOT air! He said that his assistant said that the Freon was at an adequate level. I persisted with saying that regardless of the freon level my AC was still blowing out HOT air. I explained to him how the unit makes an unusual noise like it is switching over with a boom and thats when the Hot air takes over. I further explained that it is unpredictable when it happens and sometimes when it does I have to shut if off for 5-10 minutes and turn it back on. Sometimes it makes cold air, sometimes not. I mentioned that he might want to get out of his truck this time and check it out himself. He said he would be over later to check on it. Well he did make it back over just when the AC decided to kick over and produce cold air! He held his hand up to the vent and said "Ma'am it feels cold to me" I had already told him that it just kicked over. He made me feel that I was crying wolf over the entire situation and I felt very uncomfortable in his presence. I did not feel that he did the best to his ability to seek out the problem, even after I explained that my AC was not performing the correct way. He is the AC service man, he should pretty much know what could possibly be wrong just by what I had described what my AC was doing. He basically said as he was walking out the door, well next time it get warm call me and I'll come back. Are you kidding? His entire attitude was a complete turn-off. I knew even if that air came back on HOT as he was getting in his truck I would NOT call him back again~ He made an easy $70.00 off of me, for nothing. I could have rinsed off my own AC and tightened the nuts and bolts and used that $70.00 towards feeding my kids! BTW he never once called me back at the end of the day to find out anything. I will never call this business again or refer his service to anyone. My advise is to beware. read more

These people are "OVER PRICED" for the "VERY POOR SERVICE" they provide. The owner did a horrible job. He basically grounded my A/C unit with a wire hanging out from the outside and looped back into the unit. Very unprofessional work. All this for $650 billed for repairing my A/C. Had to call a true professional from Fresno to correct the problem since my a/c unit failed again a week later. I did not call Silveira's back since they should have done it right the first time. I am GLAD I called someone else. They said that they were very surprised that a licensed technician (the owner nonetheless) would do such a bad job. ~THIS IS FROM A PERSON WHO TRULY EXPERIENCED SILVEIRA'S BAD SERVICE~ read more

I've used Silveira's for several years now and have never had a bad experience. The staff are professional and courteous. They are very quick to respond, even for last minute emergencies. Their prices are extremely reasonable. You can't go wrong with Silveira's Air read more

Worst service I have ever had. I had called Joe this past Friday to come take a look at my ac and do a yearly ac service on it. He came with a helper and they went up and Joe told me that the freon was fine and that he cleaned everything that was supposed to be done for ac service. He was done in 10 minutes. He said everything is find and the ac should be working. He didnt even bother coming in my home to check my vents. I figured he knew what he was talking about and paid him and he left. I called him back 10 minutes later and said nothing is working still. He came back and turned something on that he said they forgot to turn on and to give it 10 more minutes and it should be fine. I said ok, then 1 hour passes and I call again because just hot air is blowing. He said he will come monday to check it out. I think that he was being unprofessional by not reutnring to at least see if there was something he wasnt checking right or if maybe he can order a part and get to it as soon as it came. but nothing. So I called another ac company and they came out and said that it looks as if it has not been cleaned for 5 years. I explained to them that Joe from Silveiras came out and did ac service on it. They said nothing was done. My husband went up and took pictures with them and they explained to him what wasn't done. So this ac service company took my blower to get a part and wil return to fix it by today or tomorrow. Just 5 minutes ago Joe and his worker showed up and his worker was going to get up on my roof. I told him I had someone come already to help me. He then said he was coming to see if they left their tools behind. I said nothing was left and I had another ac company out and they seen nothing. I told him I want my check back and he said I need to talk to the owner who was sitting in the truck. I went to the truck to tell the owner joe what happened and I told him I just want my check bakc. He said NO, he is not giving me anything back and then said to take him to court for $65 and then he sped off fast on my street. I will NEVER do business with him and I will make it known to all my friends that this is NOT the place to go to. I will be reporting him to licensing and to BBB. I will also take him to small claims as soon as I get my paperwork signed off my the new ac company and what they found and how dirty they seen it, I didnt feel from the beginning that he was a good person and I felt like I wasnt being heard or like I was being taken care of. I called him because I needed a professional because I do not know what to do but it looks like I called a thief who does nothing to take care of his read more

This review is long overdue as we have used Silveira's for many years and have been beyond pleased with the service they provide. They are extremely professional, detailed and thorough in their maintenance and repairs and have gone above and beyond in their service. On one occasion we used another HVAC company in the area and were completely unhappy with the results. We learned our lesson and have used Silveira's exclusively since. I have worked directly with the owner many times and he has gone above and beyond to ensure we received the best possible service including follow-up phone calls to check in on how the unit is operating. This is only my third review on Yelp, as it takes quite an extraordinary company to motivate me to write about them. I am glad we found Silveira's all those years ago and I cannot imagine using anyone else for my HVAC unit. read more