I reached out to have my non-working AC evaluated. Marcus arrived and took photos of problem areas…read more He provided me with a few options to address my needs. I can say that Marcus from Performance Air provided excellent customer service.

I needed my ducting replaced under my home. After obtaining 4 quotes, I used another company…read more Performance was 42% higher than the company I used, which was the highest of the other 3. Included in Performance's quote were a lot of high profit extras, like new registers, which were not needed.

Had Israel come out! He helped us quickly and was very caring and made sure not to price gouge…read more Will continue using them in future. Happy to support local businesses who care about their customers.

I used Rivera's Air heating and conditioners as my second opinion. After being quoted $5,300 for my…read moreHVAC to be fixed from Shaws I decided to reach out to them. My technician was very honest and told me one of my wires was just loose. He was able to fix it on the spot and that was all that was wrong with it. Now my heater is working flawlessly and I have nothing but positive things to share. I am very thankful about how transparent this business is ran. I would recommend to all my friends and family. Thank you!

Their team was amazing! Our A/C went out suddenly during a week when temps were over 100 degrees…read more Even with the supply chain issues, they managed to find a unit and have it installed within a couple of days. their communication was excellent and they were so respectful. I highly recommend them for any A/C needs.

Huge apology to Burgos. I wrote a review the other day about them coming out several times to my…read moreson's house and never fixing the issue. I had mixed up the names of the previous HVAC and Burgos. They are going to come back next week and see if there is anything else that can be done. Hopefully with their help we can get this unit repaired or replaced.

My experience with Favian Prado was outstanding. He was very professional and knowledgeable &…read moreprovided a wonderful experience. Very grateful he was able to help my family with the roof. We felt we were in good hands working with him from the start. We would work with him again.

We originally called to have our A/C units serviced but one had stopped working. Their diagnosis…read morematched what we had been told prior. Jorge started the sevice, he called Juan who set us up for the replacement. That same day, and for the next 3 days Jonathan P. and Ozzie showed up bright and early changing out our system. They were professional, showed us before and after photos and were clear about the pricing.

As a small business owner who values honesty and a strong work ethic over all else, I'm so happy…read morethat we were referred to Daerek. We were without air conditioning for five days. A different company had come out and gave us an estimate, which seemed high, so Daerek was called out to reassess the job. This was a last-minute request, and Daerek's schedule was already full, but when he heard how long we'd been without air conditioning, he was at our house in no time. Within five minutes, Daerek pointed out that an expensive part that the other company wanted to replace actually wasn't bad at all. The part had been replaced last year by the previous company and was just out of warranty, so no doubt upselling was on their mind. Unlike the previous company, Daerek quickly identified the actual issues with the system and, although the work was going to be labor-intensive, in the attic, and it was right in the middle of the hottest part of a triple-digit day, he immediately set to work. Daerek was in the attic for almost two hours straight, running diagnostics, cleaning, and repairing our system. But he wasn't done. He also took care of some maintenance tasks on the outside unit, and recommended which types of filters to use, how often to change them, optimal temperature settings and what kind of cooling to expect with our system versus the climate, and answered every other question I had. Daerek is a consummate professional, extremely hard worker, patient, highly knowledgeable, and above all, trustworthy. From one tradesman to another, thank you Daerek for being one of the good guys out there.

This guys is amazing. We have been having issues with our air conditioner this whole summer (heat…read moredome 2024) gave us a time slot between 3pm-5pm. He sent my husband a text after 5:40pm saying he was an hour behind and I honestly didn't think he'd show up. I thought he'd reschedule for tomorrow. He was more than an hour late, and that's totally ok. We have had our AC serviced and even had all new duct work installed and no one ever pulled the back panels off our unit to see. Just a month ago another company came out and said we were low on refrigerant and we had to pay $600+ and all he said was "if that doesn't work we will have to take it all apart and weld some stuff in the coils or you're just going to have to get a new unit" the air doctor came and took the back part off, cleaned all of the sludge on it and now we know no one ever has done what he does. And now it's absolutely amazing. His level of professionalism, his dedication, his time and commitment to keep appointments in 105° heat! We don't want to use any other company again. Thank you air doctor

We had our heating and air conditioning go out and tried to contact a few different repair…read morecompanies with many unable to come out for weeks or not even get back to us. We contacted Comfort Now and were able to easily use their online chat. Once we officially set up the authorization, we were contacted and on our way to having someone show up to our house. Daniel showed up, masked up and he went to work on our unit. Daniel and Israel fixed our safety switch that was installed improperly by the previous company that installed our new unit. Israel also found that our return was not efficient enough for the size of our AC unit and Daniel went over the options to remedy the situation and financing. We are very happy with the quality of service and attention to detail that Daniel and Israel took in servicing our unit. We decided to sign up for their Comfort Care program to have our AC serviced annually and save on parts and services. We are pleased, have heat and we're going to be calling Comfort Now for all of our service needs. Thank you Daniel and Israel!

In 2023 my husband and I moved into our new home and we needed somebody to service our air…read moreconditioner and we decided to go with Lee's because of all the fantastic reviews via Google. Our first experience in the spring was absolutely fantastic. The gentleman worked incredibly hard, and was very thorough In terms of reviewing the AC And all of the units inside. We decided to sign up for the yearly membership which was cheaper than calling them out on an individual basis. We just had our second appointment for the winter and it was a new gentleman, but he was equally as caring, intuitive and hard-working as the first gentleman. We've really been impressed with the service along with the quality and care from the company. They have been incredibly reliable for us. I highly recommend them!

Excellent customer service! Very friendly and thorough team! They arrived on time, worked quickly…read moreand had our commercial unit installed in a little over 5 hours. They left our home clean and cool! This company is definitely a well oiled machine! From your first phone call, to getting a quote, to installation day and until the moment they leave your home, every employee was courteous, knowledgeable and willing to help you with any questions you may have! Jason kept me informed on the steps of the install process on installation day, which was super helpful to be able to plan out my day! We all know in our busy lives having a repair service out is not high on our want list of things to do, but Kennies definitively made the experience a 100 x's better! I highly recommend this company for all your cooling and heating needs!

Keenies was the company that originally installed the unit on my new home, so when I got home in…read morethe Evening and my house was not cool I panicked. I called first thing next morning the receptionist was Very professional asked a few questions explained what my warranty covered and what their price for a service call was. I expected het to say we can send someone out and give me a later date... but No! She said I have someone I can send right out. Within 45 min a service tech was at my door ( I didn't catch his name , my man dealt with the rest) But 20 min later he fixed the issue checked to make sure the rest of my unit was properly working and gone. I called initially at 7:30 am by 9:15 I was in my cool house. Thank you I will definitely refer to friends.

Our split system finally died after 22 years of use. I got a quote for a new system that I thought…read morewas real high. I contacted Noga's and got a quote that was $1000's less. Ryan and his crew did a great job getting the system installed. I always like to use a local establishment whenever possible.

I have used Noga's Air Conditioning for 35 years and have always been satisfied with the old…read moreowners. I guess they must have new owners now because their service and quality is very poor. I have several rentals and a home in Hanford and have used Noga's. in the last few years when I have called for repairs or service the technician has been wrong and overpriced. For instance, I called for an estimate to fix the heater on one of my rentals and was charged for two hours, the renter told me that the technician had only been there for maybe 45 minutes at the most. I called to complain but only got a rude response from the girl that took the call and didn't offer any compensation at all Add another time I called on another rental because it wasn't getting cool, but the air conditioner was working. The technician, Graig, told me that we needed to replace the ducking and it would be $1700 to replace it. My son got up in the attic and one of the ducks had come loose and he put duct tape around it and it was fixed for pennies. A third time I called for another rental and the technician named Greg. Replaced the thermostat. After using it a few times we couldn't see the numbers on the thermostat so I called Noga's back and they sent out the same technician and he said that he could see the numbers, but I explained to him that he's tall and you have to look directly into the thermostat to see the numbers, the thermostat was placed a little higher than most, but you should be able to see the numbers at any angle. The renters there are not tall people, and they could not see the numbers but He refused to change the thermostat or fix the problem he said as long as he could see it everything was good. Needless to say he charged me almost $300 to replace a thermostat. A few months Later, KCAO replaced the thermostat when they went to do weatherstripping on the home. Told me that that thermostat was not good. A couple of days ago I called Noga's because one of my rentals needs a new unit and thought I would get some kind of compensation because of the situations that had happened in the past. I told the receptionist about the situations that had happened to me in the past and she argued with me about every one of the complaints. . I would have thought that she would have offered me some kind of compensation in order to get the business of replacing the unit on my rental, by the way, this is the rental that they had gone to last year and given me a quote to fix the heater or replace the unit and charged me for two hours and we're only there 45 minutes at the most, needless to say, the excuses and arguments that I got from the girl or not acceptable and they lost a customer I went with California air-conditioning to replace my unit. I will not use Noga's anymore and do not recommend them

I interviewed 2 other companies prior to Comfort NOW so I was pleasantly surprised at the level of…read moretheir customer service. This review covers the initial visit to obtain an estimate. I called late in the afternoon on Monday requesting an estimate. They were able to schedule me for a Tuesday noon. I was texted Tuesday morning confirming my appt, the agent called me to let me know he was on his way (20 min out), his call was followed up by a text message letting me know he was on his way and a picture of the agent was sent for ID verification. The agent wore a mast and shoe coverings during his entire visit. He explained what he was going to do and what I could expect during his visit. The agent was very polite and professional. He did an inspection on the roof and in the attic as he had previously explained. Once he was done with his inspection he sat down and showed me the pictures of his findings both on the roof and in the attic and meticulously explained in great detail what I was looking at, their function and his recommendations. He provided me with information about the company, my options if I were to chose Comfort NOW, my options for a new unit, cost, earliest date they wereand finance options. Due to their professionalism and customer service, I signed a contract and have hired Comfort NOW to install a new AC unit. **UPDATE** New AC unit installed and I'm thrilled with the professionalism of all 3 gentlemen that did the install. I was sent a text message with a picture of the technicians doing the install and approximate time of arrival. They arrived at 8:00AM introduced themselves, reviewed what they would be doing and what I could expect and timeline. Tarps were laid down inside since the had to access the attic. When work was completed I was shown pictures of everything they did, reviewed the check off list, they vacuumed all my carpets, cleaned up all debris, showed me how to operate the new thermostat and gave me the opportunity to ask questions, voice concerns etc. I was contacted later in the evening via text asking if I was satisfied with the work completed. Contacted the day after to see if I had any questions. Customer service is really awesome, you can't go wrong with this team.

Our AC unit died on a Saturday night during a heat run on July 1st. With the holiday just days away…read morewe worried it'd be days before we could even get someone out to address the issue. Our unit was 20 years old and we knew it was done. Sunday morning phone calls went out and the only response was from Comfort Now. Monday morning a specialist came to access what needed to be done, offered numerous solutions and a replacement plan was agreed on. Tuesday was the holiday and on Wednesday morning a full crew arrived and installed a whole new unit. The system works great and it's quiet so no more halted backyard conversations due to a noisy unit blocking out sound. Thank you Comfort Now, we're very pleased.

5.0 Maria Husak…read more A couple of years ago I had an issue with my A/C system. At that time Arctic Air was recommended to me by a relative who was very happy with there service and there prices. Honestly I never heard of them, but a referral from a happy customer is always your best advertising, it is in my business! My issue was minor at that time, they repaired my unit and I was impressed with how quickly they responded to my phone call and how quickly they arrived at my residence to make the repair. I don't know anything about Heating or A/C other than its uncomfortable in my home when they don't work! and that equipment is an expensive part of my home. So I'm always concerned to call for repairs knowing I have to trust the company I contract with and the information they provide me. Honestly how would I know or most of us for that matter if it was a $5.00 part or an $8000 unit I needed. I was pleased with the service they provided two years ago and there very fair price for the repair they did for me. Since that time I have recommended them to friends, family and my clients. About a week ago I turned on my heater to discover after a few minutes it turned off, same when I tried the A/C. I thought I would do some DYI so I changed the batteries in the thermostat took the instruction manual out and checked all the settings, but it still wasn't working. I was called Arctic Air the same day and before the end of the day Brent was out to check out my unit. I received phone call before he even left my property. He informed me a I had a cracked heater exchange along with a bad blower motor. He provided a breakdown of parts and labor, along with a complete explanation of the work to be performed, that was three days ago and tomorrow I will have heat in my home! Excellent service, excellent communications very fair prices. Don't hesitate to call Arctic Air you won't be disappointed! One thing I know from working many years myself in a retail service business, customer satisfaction and communication are key. When you sell a product or service your not the only one who sells it, what your selling really is your customer service, that's what makes the difference between your company and the next guy. Honesty, fair prices, good communication, Arctic Air is at the top of the game on all of it! Services: Repair heating system, Repair AC

I highly recommend Tom and his crew. He came in lower than other quotes and he finished the job in…read moretwo days. The city inspector said they did a great job.