As a small business owner who values honesty and a strong work ethic over all else, I'm so happy…read morethat we were referred to Daerek.
We were without air conditioning for five days. A different company had come out and gave us an estimate, which seemed high, so Daerek was called out to reassess the job. This was a last-minute request, and Daerek's schedule was already full, but when he heard how long we'd been without air conditioning, he was at our house in no time.
Within five minutes, Daerek pointed out that an expensive part that the other company wanted to replace actually wasn't bad at all. The part had been replaced last year by the previous company and was just out of warranty, so no doubt upselling was on their mind.
Unlike the previous company, Daerek quickly identified the actual issues with the system and, although the work was going to be labor-intensive, in the attic, and it was right in the middle of the hottest part of a triple-digit day, he immediately set to work.
Daerek was in the attic for almost two hours straight, running diagnostics, cleaning, and repairing our system. But he wasn't done. He also took care of some maintenance tasks on the outside unit, and recommended which types of filters to use, how often to change them, optimal temperature settings and what kind of cooling to expect with our system versus the climate, and answered every other question I had.
Daerek is a consummate professional, extremely hard worker, patient, highly knowledgeable, and above all, trustworthy.
From one tradesman to another, thank you Daerek for being one of the good guys out there.