Most likely the worst customer service I have, and will ever receive. I own a small clothing company and I was looking to get some samples made and thought I had found a good place to do it. As I emailed back and forth they were not great with responding time but eventual I dropped off my garments to be silkscreened/embroidered. Mind you as I went to the business I at no point met with Dawn the owner and person who I had been emailing, but she felt it appropriate to call me in a yelling fit saying that I had just dropped these pieces out of nowhere. As all of this was going on she claimed to have sent me numerous emails which I never receive, which later ended up being because she had the wrong email address. Which would have been fine if she hadn't yelled at me for this too. At that point, I had made the decision to retract my business and go pick up my pieces as soon as possible. I was able to get back to the business 4 days later to pick up my things and as I walked in I was greeted with the sweet sound of the same owner, Dawn yelling at what seemed to be a secretary over a large order that would be late for a different customer, keep in mind this order was in the several thousand dollar ranges which shows that this owner obviously neglects their orders. Which brings me to what I believe is the main problem, that is the owner herself, she seems to think that she was above the rest of her employees aswell as her customers which I experiences on the phone where she made it clear that she is completely irresponsible and defaults to blaiming the customer or her employees for every small issue without ever taking responsibility for the mismanagement of her own business. read more