To start: Working with Signature has been by far the *best* experience I have had in my time working with contractors--from start to finish!!!! A bit detail: When I started the roof project, I finally had about $6,000 saved (so proud). I went on yelp to select three contractors and called them. Of the three, only Signature immediately returned my call. I scheduled for the week, and Jesse Martin came over to discuss the project and Signatures product. Jesse was on time (a trend he continued) and was MOST, MOST professional--tremendous communicator. He was calm, friendly, patient, and made sure to not give me the hard sell. Most important, he said we should put in a claim to the insurance to see whether my roof has been damaged. We started the insurance process and Chris (Signature's project manager) and Jesse were at my house an hour prior to my insurance adjuster. Chris got on the roof and chalked every spot that was damaged. It turned out to be quite a bit. Once my adjuster came, they both went on the roof again and discussed. The process was incredibly thorough and took about 2 hours. I was amazingly impressed with Chris and Jesse and how professionally they interacted with the insurance adjuster. Turns out my roof had significant damage and Signature began the process of working with my insurance. Jesse, who was my main contact via text and phone, told me to let Signature manage the approval process and project. I did. Here, I was so, so impressed with the thoroughness and immediate communication. Jesse always kept me in the loop, was incredibly responsive to my questions, and was just present. We needed to dismount my AC as well; again, Jesse worked with my HVAC person and my insurance to get that added. Just absolutely fantastic!!!! Once we scheduled the roof replacement, the crew of 5 (or 6) were at my house 6:45a SHARP. The old roof was off by 8 and the new roof was on by 5 when I came back home. The crew was AWESOME!!!! Super friendly. I got them a round of donuts and gave them $100.00 for lunch. Nicest, nicest people. Since then (about 6 weeks) I found MAYBE 5 nails. Clean-up was amazing. The last step was to get my insurance check to Signature. That took a bit because my mortgage company needed to endorse it. That process took about 6 weeks; that is how long Signature needed to wait for its money. Here again, I worked wit Nikki, who was super, super patient. I checked in with her regularly, and she was very kind and understanding. I really, really, really appreciated it. All in all, the entire Signature crew--the actual roofers, Jesse, Chris, Nikki--blew my gasket: each and every one of them were professional, respectful, and experienced--and most of all, extremely, extremely reliable and always on time. I never once felt ignored. I actually recommended Signature to my neighbors and they got approved as well. Signature gave me a little thank you with a $100.00 off. Oh yeah...and the roof looks amazing!!!! Love you guys!!! You are amazing!!!! read more

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Originally gave them a 2 star review a couple weeks ago, changing it to one star. They came out today to replace four bathroom wall tiles and they are not even close to the right color. Also told them of the wall outlet that doesn't work and the person I talked to said he would look at it while he was here. Well, another worker showed up, didn't know anything about the outlet and it took 4 hours to replace the tile. I didn't check the tile until after the worker left as they had been often I figured they could at least get the color right. I cannot express enough how difficult it has been to work with thia company and would not recommend them to anyone. read more

Signature Home Services - General Contractors Near Me - Apple Valley, Minnesota

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We used signature to remodel a full kitchen , 2 bathrooms and new windows. The quality that they provided and attention to detail was impeccable. I cannot say enough about this team and the amount of time they put into making us feel like their main priority. We look forward to working with them again for our roof. read more

Signature Home Services - Kitchen - General Contractors Near Me - Apple Valley, Minnesota

I appreciate Signature Home services's effort to get everything correctly done with our bathroom remodeling. They worked well with my wife and made our bathrooms something that we can be proud of.The staff was knowledgeable and dependable. Jim B. read more

They seemed knowledgeable when they came to look at my house. Never got a bid back despite trying to contact Tanner 2-3 times on the matter. Project might have been too small for them. Still appreciate them coming out, we ended up going with Hardline Exteriors. read more

Do not do business with this company! They over charge, don't know what they are doing and have fired or drove away anyone that worked there that knows anything about the industry. Storm insurance is the only thing they know how to do and even the adjusters can't believe the prices they are asking insurance to cover. steer clear- read more

Almost a year ago one of your people came into my home to help remodel my bathroom. I gave her $1500 and ended up with a toilet I didn't want-I'm short and specifically said I did not want a chair height toilet, but that's what I ended up with. So a toilet and install for $1500, then I didn't hear much for the next month or more. When I did hear from someone it was a new person cause Angela no longer worked for the company. The new woman came once wearing white jeans-it was raining and my dogs jumped all over her with their muddy paws-her parting statement to me was they were a high end company and I couldn't afford them! So for $1500 I got a toilet installed that I didn't want and a not very nice woman tell me I couldn't afford to do business with them! Not a very Christian way of doing business! read more

My appointment was for today, January 27th 2024 at 10:00am. First I was told Roxy would be out for my consultation with a confirmation email then turned into an email from Jesse says he will be here for the appointment, fine...no call, no show. It's very important that a business upholds values without wasting our time in the interim. What does this tell about your company? read more

Josh did a great job examining and estimating our project. Very professional and thorough.

Shane and his team and Signature Homes are top notch! They are extremely reliable and most important honest. I would highly recommend using Shane and his team and Signature Homes for any roofing, siding , or small remodeling needed. So professional and knowledgeable. read more

They came to my door advertising their services. Coincidentally, I needed a contractor. They had experience and I thought I'd take a chance, so after a good conversation with their sales person, who took a tour of my home, I called and set an appointment to get a bid. For many reasons the bid was very time-sensitive and I told them this. They strung me along with excuse after excuse. "Jake got married." "The 4th of July." "The crew got busy." What about the two weeks before the holiday or Jake's wedding? Isn't there anyone else who can work on the bid? Why didn't they simply call/text/e-mail me to let me know they were not available. Honesty is important. When they did contact me, they said they were available any time during a specified few days, so I sent back a request for a day and time when they said they were available. I was at the house, they never showed, and did not communicate. They are unprofessional and un-communicative. It was clear I was not a priority. Other companies actually want the business. The same day they did not show up, I decided on another company who wanted the business. A few days later Jake asked for the business and I told him he's a flake. Not interested. I'd run like heck from this company. Of course, your mileage may vary, but my experience was initially very positive, but they flaked out totally leaving me with bad taste and too close to the deadline for my taste. read more

Signature Home Services - House now. They missed out on this work. - General Contractors Near Me - Apple Valley, Minnesota

In my experience, they came out to bid my project, and in the process of so doing, they tried to convince me that I needed a huge amount of work done at great expense to me, and even tried to upsell me some stuff that was not needed, but we could "use my insurance" to cover. When I got 2nd & 3rd opinions, I was told that was all a farce and I got my issue fixed properly for a small fraction of the price. I generally don't give good reviews for that sort of thing. read more

Though we didn't use Signature Home Services to complete a job, we did receive a bid from one of their sales reps, Jed. Jed was awesome to deal with. We had them quote French doors that we wanted to replace our patio doors in the rear of the home that will eventually lead into a 3-season porch. Jed was informative and was patient with answering all of our questions. Clearly we had questions because we can't do this stuff, but they can. Jed provided a quote that was very reasonable and more than half less than one of the quotes we received. Ultimately, we went another direction because of the style of door we wanted though Jed did offer to quote that as well. I would recommend Signature Home Services for jobs and trust them to complete one for me if not for my own inconsistency on deciding on what I want for my home. If/when you call them, let them know you want to work with Jed! read more

We had a great experience with Signature from start to finish! We worked with Jesse to get our roof covered through insurance. He was informative and walked us through the entire process with our insurance company to providing guidance on various products. We worked with Nicki and Josh during our project. Communication and reliability of these two made this an easy process. We had a few areas we wanted touched up and they made sure it was taken care of and done right. We will definitely use Signature again in the future read more

They are the best! I have used Signature Home Services many times and have not been disappointed. This last job was pretty small and then the cold weather came in. The first 60 degree day, they were on it and done in a day. I have also referred them to friends and family and they have been very happy. They are the only company that will work on my house. I highly recommend them! read more

Sean was very friendly and helpful in our gutter and soffit project. I most appreciated his communication, keeping us in the loop and even sending photo updates during the project! Everything turned out great, was done in a timely fashion, looks really nice and has helped our water and attic problems. Thank you Signature Home Services and Sean! read more

I've been using Signature Home Services for over a decade and they have never disappointed me. Fair prices, superb work, and friendly punctual employees are what I've come to expect. Shane has been my go to guy for projects big and small and he has always delivered. I highly recommend them for all your home improvement and renovation projects! read more

Shane with Signature Home Services got my new roof approved through my insurance company. They got the new roof installed before the snow flew and the crew was very friendly, professional and neat! read more

Had a "No worries " experience with Signature from day one.Sean was excellent and worked with us during every step.We highly recommend Signiture Home Services! A Job well done . read more

BE CAREFUL !!!! Signatures core values described on their home page and multiple other pages indicate " operating with integrity in everything we corporately say and do " backed up with a christian lead in is pure lip service !!!! After 3 lengthy explanation phone calls with concerns and questions not 1 of them has been returned or given the business courtesy of a response. We experienced inconsiderate and negligent workers during shingle removal, during breaks and lunch with food product materials and cans strewn in our yard, with property disregard with the material repair products and equipment haphazardly placed in our yard with no concern for our underground sprinkler system and finally an incomplete clean up of our yard without concern for us or our grandchildren with the nails and broken shingle pieces. Had the first phone call been returned much of this could have been avoided or cleared up. Again - BE CAREFUL !! Signature may offer services and you may check other reviews but frankly they didn't fulfill their "core values " description. read more

I have worked closely with Shane and Shawn from Signature Home Services. What I appreciate the most is the one on one attention that was given to my situation. My insurance company has been very difficult and did everything in their power to deny my claims. Signature Home Services could have easily walked away, but they did not. They worked with me very closely until we came up with a resolution. Shawn from Signature Home Services has truly earned my respect as someone who not only sincerely cares about the company he works for but has truly gone above and beyond to show how important the customer is. I do without hesitation recommend this company for your roofing and Home Services projects. read more

Shane and his team did an excellent job on my roof repairs. I'll be giving Signature Home Services a call next time we need work done on our house. read more

Signature Home Services is a competent business with good values that takes care of their customers. They have made many improvements to our home over the years. We had them install a new roof and siding and they worked closely with our insurance company so we didn't have to. We also had them install new windows throughout our home, replacing some with much larger picture windows. They worked closely with us by really listening to what we wanted and making recommendations to make sure we would love the end result. We also had them install new covered gutters on our home. They are very responsive both during the job and afterward. They charge a fair price and they stand behind their work. As with any big job, sometimes we had questions. Any concerns that we had were promptly taken care of and we are highly satisfied. read more

Shane and the crew from Signature Home Services were great. They were helpful, fast and did quality work. We have hired them on two different occasions and would do so again. read more

Fantastic company, great quality, good customer service1 They installed our siding and new roof years ago and most recently, repaired damaged we caused to our siding by having a grill too close to the house. They were awesome! read more