We had a 2-car garage put in the back alley at our Highland Park house, and we had a really good experience with Sussel Garages. We met with them in the late summer of 2022, and were debating on whether not to have this done end of 2022 or first in the spring in 2023. We ended up going with spring of 2023, and were first on their priority list. While the project took longer than expected, and we had some set backs, we were still very happy with the communication. In full disclosure, we did have to have one side of the garage re-done due to some James Harding and a portion of the roof re-done (due to rushed contracting work), we still were really happy with the overall project. Would definitely recommend them again. read more

My friend had them build a garage in St Paul. She wanted me to look it over because she was having issues and was concerned about Sussel not doing the work properly. My first look inside I saw the concrete floor was not finished correctly. Know how the sidewalk or walkways you see everywhere outside? That's what they did inside. troweled crack control joints and the floor was not troweled flat at all. The lighting was done incorrectly and not according to plan. Not a single light was installed over the workbench but off to the other wall instead. the sheetrock wasn't hung in any timely matter at all. missing vapor barriers. She told me that they charged her $1500 for electric service connection which she later found out that $300 was what Excel charged Sussel. The subs Sussel uses must be getting shorted on pay for them to do such shoddy and incomplete work. Can't think of any other reason for them to not care about getting it done correctly. She said she has not been successful in getting them to fix anything and they sued her when she tried withholding the last payment. I really feel sorry for her getting taken by a company that really does shoddy work. I've read other reviews about Sussel and it really seems to be about which subs they use. My advice? Hire your own subs. Make sure everyone sticks to the blueprint. read more

Wonderful company!! GREAT and RESPONSIVE people! After lots of research and asking for referrals, I found Sussel Garages kept coming to the very top of the list! I submitted the online form inquiring about a new garage build. I received a call back within an hour and got an appointment scheduled to talk in person. Mike Russell was the point person helping us determine our needs, answer questions, provide consultation on options, and get us on the schedule. The project started ahead of time and our Project Manager, Tom Leiskau was AMAZING! Excellent communication, always responsive and provided great consult. He is also very kind and easy to talk to so I felt I could call him about any small question and not feel bad about doing so. He took REALLY great care of us! By the end of the project, I considered him a friend. The crews that did the base/floor/concrete and then the build of the garage structure were equally amazing. We watched in wonder as these crews worked efficiently and as a team from start to finish each day....the progress was amazing! (The only hold ups are getting inspectors to come review things, but that is the city, not Sussel!) With the highest of confidence, I recommend Sussel Garages if you need a garage built! Fantastic! read more

I recently had various work done at my rental property in St. Paul and want to give a shout out the great contractors I found and how easy they were to work with! I chose Sussel Builders to build a detached, two-car garage at my rental home in St. Paul. Iwas so pleased with the service I received from Sussel! Here's why I'd recommend them and how they're different from others: It took me four months of thorough sourcing to find a company/contractor that fit my budget and confidence in work. Rob was my initial contact from the sales side and Jeremy was my project manager throughout and he quickly got me set up with the online tool they use to manage projects, BuilderTrend. That was the tipping point for me on this. I live in Denver, CO and needed to find a contractor/company that I could trust and manage from afar and these guys were it! Rob and Jeremy were great to work with! Friendly, responsive, flexible as needed in helping me determine the specs to keep things moving along. They were professional and organized throughout the entire process. Overall it took two months from demo to done but I wasn't on a fast timeline so no issues there. I was able to visit and see the finished product - which was beautiful! I had lived in the house for a few years prior to moving and my only regret is not having built it while I was there. I felt they were trustworthy and thorough and I would use them again and recommend them to others! read more

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We had a new 2car garage built and selected Sussel for the job due to their expertise. Tim was a fantastic project manager and has been so helpful, making several trips out after completion of the project to help walk us though certain situations. Appreciate the team and we love the final product. read more

Sussel built a 2 car garage and it was a great experience. The project manager, Tim, kept the project on track and provided enough information to keep me updated. Everyone I contacted at the organization was very helpful and all the teams that worked on the project were professional, timely, and clean. From the tear down of the old garage through assisting with questions after completion, it's been a very positive experience. I highly recommend using Sussel. read more

Our experience was mostly OK. The final product is nice, but the process took a long time. A small, single car garage took over 3 months. A few other issues that came up - the side door was installed the wrong way we wanted it so that had to be changed. We wanted it to open out since it was such a small garage and made a point to specify that at our initial meeting. There are also tread marks on the new concrete from the subcontractor that came to backfill around the foundation. Not a huge deal since it is a garage, but it's those minor details that prevent a higher rating. read more

Highly recommend! They did a great job on our garage and were very easy to work with. They were also much cheaper than other quotes we received. read more

The first encounter with the guy that came out was good. So we went with this company. They never told us when someone would be here. No communication at all. They made holes in the plywood. We asked for it to be fixed. The siding went up 2 weeks later and they never fixed the holes. Then came back and put chunks of 2x4 over the holes. We have twisted 2x4 s and they should have never been used. They did. Ot clean up after the job. We asked when we hired them if they do a total clean up. We were told yes. Well that didn't happen. We cleaned it up. They left a mess, then the wind blew trash all over. So we went out after the rain and cleaned up. I am not pleased. They left nails all over. Still didn't pick them up and the garage has been done for a few weeks. They do not return phone calls or emails. Very annoying experience. read more

We hired Sussel to demo our old garage and build a brand new 2-car garage for us. We were continually impressed by their project management, construction crew, and cleanup. They are very responsive, professional, and do incredibly high-quality work. Overall we are thrilled with Sussel and their entire team and highly recommend them. read more

We had Sussel remove our single attached garage and replace it with a double attached garage plus additional storage space. This required demo, foundation building, electrical, garage construction, garage door install, and new concrete driveway. Sussel worked with all the contractors to get the job done. We are very happy with the new garage and it looks great!! read more

We hired Sussel to demo an old garage and build a new 2 1/2 car garage.These guys sucked.We had a garage built 3 yrs ago.Almost ever process had issues.The 4ft.high block knee wall was wrong .Had to be tore out and re done.I had to haul THEIR garbage to the dump.The cement crews were half assed.The cement crew didn;t come out ahead of time to install forms.They did it on the fly as they were pouring cement.The cemenet pad that goes along the side of the garage and in front on the door has some major pop outs.Over 300 of them.And the project manager Tim we dealt with at the end tried to low ball us on the final payment.Never again read more

We had our garage and drive demolished and rebuilt as a 2.5 car garage. We could not be happier. We had some special requests which they had great input on making the end result perfect for us. When some additional shrubbery removed, they didn't hesitate to work with us to replace it. Tim was always wanting to do what it took to make it work read more

Avoid this builder. I am warning you. They hung our siding and window crooked. There is little to no oversight of the subcontractors. We had to supervise and inspect each stage as the project managers were never around. They eventually took off and rehung the siding and straightened the window but would not have done this without considerable pressure from us. I recommend using a different builder for your garage. read more

We had our garage built in 2017. There were issues with every part of the process. Sussel said we'd have a garage in 4 weeks but to give them 6 weeks because there would be issues. This garage took 12 weeks. Communication was very poor with people showing up on days we were told they weren't going to shop and they didn't show up when we were told they would show up. We were told that we could leave everything in their hands...this was NOT the case. We had to police the project constantly and it is fortunate that we did. During demo, their equipment broke down and we loaned them our tools to help fix it. This one-day job took 3 days. We watched the rebar being installed and questioned how that was done. We also wanted a vapor barrier put in at the last minute. They said no problem, but when the plastic was laid, it appeared to be used, dirty and torn. We got that at no charge - good thing that the $174 charge for used plastic was waived. The slab finally got poured. There was a pop-out, of coarse, right where you drive in. That was eventually repaired and we're hoping it holds. When the block installers started their work, they were going to install block for a 16-foot wide garage door. After some back and forth we finally suggested that he read the plans. Once he read the plans, the worker finally admitted, you're right, it's a 17- foot door. Our garage was a little different in that some of the block was below ground. When the block arrived we thought it looked too small, but what do we know - professional garage builders are working here. It turns out the block WAS too small - they installed 6-inch block instead of 8- inch block and the block wall cracked during backfill. They had to tear it down and start all over. This left horrible black marks all over the slab from the bobcat removing blocks. Before the work continued we saw that it was going to rain. We had to go out and clean up all of the mortar residue and trash ourselves or the slab would have been ruined with hardened globs of mortar that had been rained on. Then came waterproofing of the block. They waterproofed all right, but when we went to look at it, they used a grey substance and didn't reach the point where the block met the slab in many places. They had to come out again and re-waterproof. When they came back, they used a white substance at the slab/block juncture - now we were going to have grey and white stripes show. They came back a 3rd time to waterproof - all with one color. We asked for and were charged for drain tile. They were coming back to do the 2nd back fill around the garage but never installed the drain tile. Fortunately, my husband and his brother chose to install the drain tile because it wasn't getting done. Sussel showed up the next day to backfill without us being informed that they were coming. Sussel made a good-will offering and gave us the service door for free. That was nice, but they installed trim that was all knicked up on one side. We didn't want them to install the attic floor, but they mistakenly delivered the materials for that, so they installed it at no charge. Framing of the structure went well - so we thought. The structure was built, siding and roofing put on....then the garage door installer came. He informed us that the door opening was 2 inches too short in height for the 8-foot door. I couldn't bear to have them pull off siding and deconstruct the garage after all of what we endured. It still worked, but it was 2 inches too short so the decorative part of the door is off. Trash was everywhere in the back and the driveway had yet to be laid. We called and called and no one came to clean up the mess. It took us two trips with a truck to the transfer station ourselves to clean up all the mess. Fortunately, we did that because the next day they came to pour the driveway. After all of this, I wanted my bill adjusted. After an hour meeting of going over all of the issues with the VP and Co-ordinator, I was offered $500. That was nothing. Good thing I kept good records and took photos along the way. We went back and forth on emails for 2 weeks and finally came to a compromise. I felt like I was negotiating a car deal. This was started in May 2017 and completed in August of 2017. So far so good, but it was not a good experience along the way. My main suggestion to them to help avoid this in the future for other clients was to have more oversight by their own people. Perhaps mistakes could be lessened. read more

We have the company out for a quote last fall and they never got back to us with a final answer. Very poor customer service. We understand that our project is not a big bucks project in the grand scheme of things, but a dollar from us is equal to a dollar from anyone else. read more