Bought a sample wedding dress that was in much need of a deep clean and refresh. I searched for a reputable and certified bride dress cleaner and was pleasantly surprised to find one located in Giddings (Giddings?! - what's it doing there??) between Austin and Houston.
I called and spoke to a very attentive Michael who gave a window guesstimate cost and, advised me to email a photo of the dress for a more accurate quote. I emailed a photo, and next spoke to professional and helpful Amy who asked for an email photo of the care label. At this point I began to develop a complete trust in their professionalism and desire to serve well. In speaking about the details of the dress and my concerns about it's fragility (completely covered in organza petals, and having quite a bit of wear and tear), Amy was reassuring, and knowledgeable.
My husband drove the dress out ("Giddings?!" he exclaimed, "are you sure about this?") and was pleasantly surprised at the beautiful building, as well as their recall of the interactions via phone and email. The drive from Bastrop is easy and quite pretty...took maybe 25 minutes.
A bit over a week later I received a call that the dress was ready for pick up. They did a fantastic job! The dress is bright, fresh and ready for the Big Day!! Amy was a pleasure to speak to - someone you'd want to have as a friend. This is a family owned and operated shop that does high class work, takes pride in their business, and offers friendly customer service and focused attention.
The cost was $50.00 less than another quote we received and the service was top notch. Highly recommend, and I wish them the best!! read more