Great, friendly customer service and a great job on my clothes!…read more Will absolutely be a regular customer!

Do yourself a favor and just go somewhere else. HORRIBLE customer service!…read more They seem to be more concerned with charging you than actually fixing their own mistakes. What should have been a straightforward situation turned into a frustrating experience, and instead of taking responsibility and making things right, the focus was on finding ways to charge. I would not recommend doing business with them at all. Save yourself the headache and go somewhere else.

I frequently do laundry in this store - they owner is friendly and typically accommodates late…read morerequests or is very upfront in letting us know that it doesn't work if she's busy.

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

Worst cleaners ever! All jeans that we took to be laundered came back with holes in the front by…read morethe zipper/ on the waist band or the back pockets were ripped. Unable to wear them and tuck your shirt in because they tried to repair them with iron on patches. Managers/owners will not respond, clerk says "she is only doing what she is told". They blamed the rips on the fact that they were Wrangler Jeans and they were defective, but we only started having this problem when we started using Tomsu/Lonestar Cleaners. They have done about $300.00 in damage to replace jeans. Very unprofessional, rude and they don't know what they are doing. These problems were caused within a 2 week time frame.

From the owner: Dry Cleaning and Laundry, wash and press, with or without starch. Alterations and repairsread more

Such a pleasant experience and great result. I would highly recommend Elaine to anyone who is need…read moreof a tailor.

I can only rate the business's communication and response to my request for quotes. This business…read moreresponded quickly and asked me to make an appointment with the Yelp scheduler tool (directly in the response thread), and it had me pick a date/time and enter my address. I didn't think much about it other than it was very convenient and since virtually every other Yelp business (landscaping, cleaning, painting, plumbing, etc..) the service provider comes to you, AND it specifically asked for my address I naturally assumed this was the same. The appointment time came and went. When I asked about it she said she worked from home and I was supposed to have come to her. This detail was never mentioned in the thread nor the Yelp appointment scheduler, so I'm not sure how I was supposed to know that. Why use a scheduler tool that requires my address as part of the appointment if not to establish the location of the appointment?? Anyway, I went with another vendor (who clearly asked me to come in to their shop) and I gave them my business. CW Sewing may do fantastic work but I'll never know because they can't communicate/confirm basic appointment details using Yelp features.

I read multiple reviews of countless alterations companies before deciding to work with Tailor…read moreMaid. I even spoke with bridal boutiques to see who recommended for alterations. It was clear that Tailor Maid had an impeccable reputation. When I reached out to them for a quote, I also sent videos and photographs of my dress. They responded with a short list of anticipated alterations and associated costs. In the final cost, there were no surprises- everything very closely reflected their anticipated quote. Their appointment scheduling process was easy and flexible. I have an incredibly Inflexible work schedule with sometimes unpredictable hours. They were willing to work with me in order to help me make fitting appointments. They had a great eye when it came to needed changes, suggestions and did their best to keep cost in mind (which I always appreciate!). They were able to make the alterations quickly so that I didn't have a single stressor when it came to my dress. It looked absolutely gorgeous and fit like a glove when I made it to my wedding day!

I had the bridal horror story of having the wrong dress come in to the bridal shop, only getting my…read morecorrect dress 3 weeks before the ceremony (that was out of state). And it needed alterations! I was so lucky to get in touch with Tailor Maid ATX, who fit me in just a day later, rushed the alterations, and made my complex applique dress fit me perfectly. They hemmed it and took it in on the side, and it looked as if it had been designed that way from the start. I could not be happier with their level of customer service, friendliness, and sheer expertise with a dress others might not have taken on. I would absolutely recommend using them to anyone in need of high quality work.

The problem that I sent my 50-yr-old Kenmore machine in for, a very-tight flywheel, wasn't…read morerepaired. I called, and he agreed to look at it again at my request, but said that he didn't know what else could be done. He said that he deep oiled it, and that it was stitching well. I knew the latter, and had just oiled it myself. I'm disappointed. I can barely turn it with my 71-yr-old arm. $165, and we took it out of the cabinet, took it to his home, and picked it back up ourselves.

John from Sewing Machine Maintenance and Repair did a wonderful job fixing my flatbed machine. He…read morewas kind, patient, and very considerate the entire time he was here. He explained what was wrong in a way I could understand and had everything working smoothly again in no time. It's been running perfectly ever since. I'm very grateful for his help and highly recommend him.

I used this place for alterations. They charged me so much less than other places quoted me and did…read morean absolute fantastic job! They also altered my fiancé's suits and shirts. The work was fast, flawless, and we will definitely use them again. The dry cleaning was more pricey than I would have liked but that doesn't deter me from going back. I'm always self conscious of my lack of Spanish and being Latina and they didn't make me feel any different. Thank you again ladies!

Diana was pure joy to work with, not only did she help me walk in and schedule an appointment. She…read moretook care of me . Diana found my dream dress and made sure it was everything I wanted. Would highly recommend working with her if you walk in looking for something special even if it's last minute

We purchased our daughter's Quinceanera dress here. The ladies are all very friendly and helpful…read more There is a great choice of dresses to try on and they always had new ones when we went in. They also have petticoats with bra-like fasteners that are available to buy or rent which my daughter found more comfortable than the traditional draw-string hoop skirt. They also have a great choice of quality tiaras. I definitely recommend them!

Copitzy, the owner, will get you the exact dress you want, even if it's not at the store. As long…read moreas you tell her about 4 months ahead of time, she'll order your choice from the designer. Her dresses are all made in Mexico and come from the most coveted designers.