Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

Priced well, very quick, great quality and super friendly. Will be going back every timeread more

Horrible service. Front office lady was extremely rude. Brought in a bright blue pair of workout…read moreshorts that had a stain on them. I got them back in a completely different color with more stains added on to them. Didn't even got offered a refund and was extremely rude horrible customer do not recommend bringing your items here unless you want them to get ruined! I am extremely disappointed. It only lets me do 1 star but I rate this place zero stars!!!

Get the price in writing when you drop your clothes off. I was charged over three times what I…read morethought I would be paying because they came up with a new clothing classification that isn't listed on their price board.

I would never go to any others cleaners in the Pflugerville area. Tailor Fit is absolutely the…read morebest. The business is a bit tricky to find but well worth the treasure hunt. Sunny is the best. It is obvious she knows her trade. She is so sweet and personable. She follows all requests and gives advice when needed. I find her pricing comparable if not better for services rendered. Thank you Sunny for being the best!

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

I've used this dry cleaners for about 2 years, the people up front are always nice and friendly…read more Our clothes were always clean and we never had any missing items or complaints. Great place.

did not get stains out of both my dress and jacket. They were not careful with my satin dress and I…read morewas left with upwards of 15 pulls all over the dress.

Friendly service and discounts available, which helps a lot!…read moreI've been very pleased with everything I've had cleaned here over the past 10 years!

Prompt and efficient service and great communication regarding the completion of my orderread more

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

Ms. Bali was responsive, expert, fast and fairly priced. She makes an in-home business feel…read moreprofessional, accepts Venmo, and goes the extra mile. Feels like you have made a friend by the time your project is complete to your satisfaction!

Absolutely amazing experience! I received a dress late on Friday that I needed for an event…read moreSaturday evening, and of course it didn't fit right. It was too big and looked awkward, and I was totally panicking. I reached out to this seamstress, Bali, and not only did she respond quickly, but she was also incredibly flexible and kind. She was able to fit me in for a same-day alteration and charged a VERY fair price. The service was exceptional, and the dress came out perfectly. It fit like a glove and looked fabulous, better than I imagined. I'm so grateful for her skill, speed, and professionalism. Highly recommend!

Absolutely love this place! They are amazing, very friendly and always do amazing work. I had my…read morewedding dress altered here and it was perfect! I definitely recommend A&M Alterations.

In today's world, it is difficult to find people who will stand the test of time and provide…read moreservice that is unmatched by technology and fast schedules. A&M Alterations is a business that embodies excellence. They were quick to help and did an alteration that I needed a week earlier. From asking me where I wanted the alteration to teaching me the typical location of my requirements, I received exceptional service from start to finish. Please support this business; you will be happy with your product.

Star Cleaners has taking care of my bedding and also my shirts and jeans very well. I've had no…read morecomplaints and if there is a problem ever the owner Anna will take care of it. I highly recommend this cleaners and wouldn't bring my clothes or bedding anywhere else!

UPDATE: Star Cleaners has bought me a new comforter and I appreciate they did the right thing. I am…read morechanging my rating to four stars because is what should happen when a business makes a mistake. I had good before after pictures of the comforter which I'm sure helped. Thanks to them for doing the right thing!

The guys just never disappoint. Quick, reliable. Top notch service…read more And polite and agreeable as the icing on the cake. I transferred from a repeat customer to a loyal one. Thanks, guys!

From the moment I called to inquire about services to drop off, I had exceptional service. Every…read moresingle employee there is amazing, kind, friendly, and they truly care about your items. They took extra care of my duvet since it was delicate and it came back perfectly. They came to my apartment for pickup and dropoff and shook my hand and had a smile. Made me feel so comfortable and taken care of through the entire process. I don't normally write reviews but I genuinely couldn't recommend them enough.