I'd give them 0 stars (if an option). Misdiagnosed the problem. Then charged me $327 for this…read moremisdiagnosis and restocking fee for unnecessary parts. I gave them this opportunity to make it right. But they are more concerned about their profit than their customers. Don't be fooled by their marketing and other glowing reviews.

Unfortunately to give a review I have to give a star well there not even worth a one star . On June…read more5,2026 a technician from Mr Appliances (Chris) came out to service my Samsung Refrigerator . I was having trouble with the freezer . It was cooling but not freezing I told him it was the sensor his reply to me was I have been working on appliances for 25 plus years and it's not the sensor. . Chris said I needed a control board which would be $645 which would have to be paid in advance . I had allready paid in advance $145 for them to come and do a service call. Total of $790 was paid to Mr Appliances. On June 9, Chris came back out with the control board . After putting it on Chris had told us to wait 24 hours for it to start freezing . After 24 hours I noticed it was not freezing . I tested it by putting pizza in the freezer thinking maybe it needs more time .I called Mr Appliances back and explain after the control board was put on my freezer is still not working. Chris came back out on Friday June 12, 2026 and said it's the compressor and it would be $645 I told him I would have to discuss with my wife . On Friday June 12,2026 she called Mr Appliances asking to speak to the owner receptionist took down my number and said she would have him call since that is how he responds to customers On Wednesday June 17, 2026 she called Mr Appliances once again receptionist said she will have him call. I doubt if he will call back . I did call the BBB but unfortunately they are not registered but I was still able to make a review for future customers to see. With all that is said I would not I mean not recommend this company if you're needing repairs. You will just be giving away free money. I wished I would've read all the reviews that was on here before mine but I guess we live and learn.

Thank you so much to Don's Appliance Repair. I called them and they came out in the same day and…read morewere able to repair my ice maker and my oven ASAP. They are very friendly and very knowledgeable. I highly recommend them if you are in need of appliance repair.

Fair pricing. Knowledgeable repair service Tech. Everything on time as promised. Quick response.read more

Chris is fantastic. Great customer service. he serviced our washing machine. and shared knowledge…read moreand help with the dryer and even our Kenmore refrigerator. Super nice guy and very, very knowledgeable. We really appreciated his work and knowledge.

Technicians are well trained and know their stuff. Honesty and efficiency. Two things that matter…read morewhen appliance breaks down

Erica was quick to respond, great communication and follow up, friendly and professional service…read morestaff (Laura & Bob). I'm thankful for this quality of service in the Brenham area.

I had a problem with my heater and I called Allen's air conditioning and this strong handsome man…read morenamed Devon came knocking at my door and repaired my heater for me I love the quality and service that this man provided for me and my 12 kitty cats ;)!

Excellent experience with fast and professional HVAC repair. Devon Allen was very knowledgeable and…read morehelpful. He explained the process so we could understand what was going with our heater.