Its a great local company, the people are very nice. We get good fast internet here for a cheap…read moreprice, not much to complain about.

We get our DSL through IWVISP. When we had problems with the DSL early on, Verizon was more than…read morewilling to give us the run around, but IWV cut through the nonsense and ensured that our DSL was up and running. We've very seldom had to contact them through the years (we've been with them for over 10 years now ... since dial up days -- man do I feel old), but when we do, they are always polite, friendly, and knowledgeable.

TO THE MANAGER!! URGENT!!! 1/8/2026…read more I attempted to reach your customer service number, 888-299-9647 medicacom continue to bother me regarding returned equipment. I have sent emails to your "Supervisor Email address," but there has been no response. Respond to my emails; I've called and can't get this issue resolved! It's beyond harassment; I canceled the service, and you sent me a shipping label to return all the equipment, which I did. All of the modem, the cable, and it was sent and accepted by Mediacom. Now you're claiming "you all are lacking a white extender"; there isn't a white extender, and this is unacceptable. The home is under 800 square feet; why would I ever request an extender for such a small house? I AM CANCELLING BECAUSE YOUR COMPANY CONTINUALLY INCREASED MY CHARGES. There was never an white little box extender only the modern and cable. !!all equipment is returned already. AND MY BILL BECAME SO HIGH AND HALF OF THE TIME WE DIDN'T HAVE SERVICE!! The internet was constantly down, so I decided to cancel my service. I receive calls from MediaCom, and THIS IS HARASSMENT. I HAVE EVIDENCE THAT THE EQUIPMENT WAS RETURNED, AND I NEED A RETURN CALL IMMEDIATELY!!! You all do not respond to my emails. I can't reach anyone!!! This is my last attempt to have evidence that I tried to contact Mediacom to resolve this!!!! It's harassment, terrible customer service, and I will take action. With a harassment lawsuit if this issue is not addressed. I possess evidence, so check your emails!!! At 'support@mediacomcc.com', you'll find all my requests for assistance in resolving this issue and to stop calling me I should have looked at the review about your company and how every month the bills go up and over charged and the worse part there is never service!!! WATCH OUT NEW CUSTOMERS DO NOT GO WITH MEDIA COM EVER!!!

Finally got rid of mediacom and couldn't be happier. Over the last 5 years, we have had the most…read moreunreliable internet connection ever. Mediacom came out to service it at least a dozen times, never with any improvement. We had constant service interruptions, usually for about 5 min, but sometimes an entire day. Not once were we credited or given any kind of discount. Instead, they raised our rates every single year till we were paying about $100 a month which is twice as much as other providers out of town. So far I can highly recommend RACE and Starlink. Both have been infinitely better than mediacom.

Have had SBC for a few years now. Just as fast as cable and excellent service. I work from home and…read moredepend on having a reliable connection. I am satisfied with how consistent and reliable the connection is even with several people at home streaming content + my work connection. A little pricey, but really the best option out here in a rural area.

From the owner: Refer a friend $20.00 off your bill and your friends bill the first month of service. You have…read moretried the rest now come to the best.

I wouldn't even give this place one star they have the worst customer service. twice now I have…read morecalled and got different people both have been so rude. The Internet is constantly up-and-down. I do not recommend this company at all pay a little more and go to lakelinx. Better customer service with lake linx all around. The old lady that answered the phone this morning had the worst attitude ever and all I was doing is paying my bill. $82 for pretty much dial up speed.

Very reliable service and pleasant customer service. Thank you Kern Valley Wireless.read more

Service with Frontier lnternet started to decline 6 months ago and my monthly charge was $350 For…read moreinternet, tv and a landline. My messaging system stopped working completely 6 months ago. Thursday, September 25 I made the switch to Spectrum. I called and advised them to cancel my service. It took several weeks to roll my phone number over, but I was no longer using their internet and tv services after that date. I received a bill just after the switch, then a full price bill again in October, then a $167 closeout statement! $517 after Service was cancelled. It's only been a few months and truthfully, Spectrum isn't better but it is $180 Cheaper per month. If Frontier hadn't been so dishonest in their billing and gave me an equivalent price, I would come back, but I despise fraudulent practices and I FULLY believe that this is what they have done and I plan to take this farther to stop them from fraudulent billing.

I have the 2Gig download/upload plan and it is terrible. I only get 500mb to 800mb download speeds…read moreevery test... there is no way i would recommend this service to anyone, not even my worst enemy

If therevis any connectivity issue, Supernet's staff is right on it, trouble shoots and fixes the…read moreproblem. They stay in touch letting you know the status of your service throughout the fix/repair! Great people & company to work with!

OH MY GAWD If it were not for John Aliso and Renee out of Palmdale CA.; the new adventure might…read morehave been a complete and total failure! I work as a foreperson for a land baroness out in the desert. We tried frontier which was a failure, then someone bragged about hugesnet being so great because they had 5G and then they in turn assured us that we needed their more expensive business class, and to make an extremely long and boring story less, as in "less being more" giggles, it became a tedious and dismal failure!! Then we found John Aliso and Renee at Supernet 360. Set up the appointment for the install, they came out, installed the new system of which DID NOT REQUIRE A DISH mind you. Based on microwave technology.......... Three words best describe our experience so far........ NIGHT AND DAY!!! Night being the DARK SIDE of things with Frontier and Hugesnet Day being the BRIGHT SIDE of things Supernet 360 Our system went down recently because of a Supernet 360 system upgrade. A call to John was made the wee hours of early Sunday morning.... By 8 AM that morning John responded and explained their upgrading and by the early afternoon, it was back up and running! Now this must be said, WHAT BUSINESS do you know that will make any response to your inquiry on a SUNDAY MORNING, let alone on any weekend at all but especially on any Sunday for crying out loud, giggles!! I give this service and John Aliso two thumbs up, and he certainly has my vote!!!

Jeanette is Always very kind and always works with me if I need to extend my payment time. I…read moreappreciate her very much. In addition to their Exceptional customer service, The Actual Internet service they provide is great too. We hardly ever have any issues. I believe it to be decently priced as well. $65/month. A+ thank you!

Super fast service in my area. Extremely professional during the installation. The technician…read moreanswered all of my questions as I am not tech savvy. So much reliable than Mediacom. I am so happy to have a dependable local internet supplier.