Service with Frontier lnternet started to decline 6 months ago and my monthly charge was $350 For internet, tv and a landline. My messaging system stopped working completely 6 months ago. Thursday, September 25 I made the switch to Spectrum. I called and advised them to cancel my service. It took several weeks to roll my phone number over, but I was no longer using their internet and tv services after that date. I received a bill just after the switch, then a full price bill again in October, then a $167 closeout statement! $517 after
Service was cancelled. It's only been a few months and truthfully, Spectrum isn't better but it is $180
Cheaper per month. If Frontier hadn't been so dishonest in their billing and gave me an equivalent price, I would come back, but I despise fraudulent practices and I FULLY believe that this is what they have done and I plan to take this farther to stop them from fraudulent billing. read more