Came to replace external hose bib just outside of my front door. Repair caused water leak inside wall that seeped underneath floor. I got them here to open the wall and repair the leak. They have refused to take responsibility to repair the floor damage caused by the leak. read more

Cardinal has already done several repairs on my home. Today I called to set up an appointment to have an air gap kit installed on my stainless steel sink for a new dishwasher which is being delivered by Homedepot. The air gap kit is a $15 part. A Klein high speed step drill bit from Amazon costs $50 and you can just drill the hole out. Tomorrow morning I have a plumber coming who will do the job in about an hour. I just lost all my confidence in Cardinal. If they can't do something so simple and easy; how can I ever trust them to do something complicated and difficult? I never had this problem with them in the past. I can no longer recommend Cardinal. This morning Indian Wells Valley Plumbing showed up, drilled the hole into my sink which is thin sheet metal, and installed the air gap kit. It took them half an hour and they under charged me $130 from their original estimate of $150-$175. In less than 24 hours after I called them, the air gap is installed. They don't try to rip you off like other plumbers do. You can trust IWVP. read more

Amazing service!!! I called with a last second repair on a house we were selling and they were able to come out same day to repair the issue. Angel was so sweet as I was a bit tearful when I called due to stress. Highly recommend. read more

Excellent service. Carlos and Val were professional and they had my problem solved within minutes.

I've used these guys before, they are professional plumbers, so they were my first choice. They arrived on time, put up with my endless questions, got the job done and I no longer have to carry water heated in kitchen stove to bathtub. They completed the water heater install and I'm telling you, if you want it done right call them!!!!!!!!! read more

They were very quick in coming over and were very professional and courteous. Will definitely be using them for any future concerns

We had a 28 year old water heater so need a replacement. We looked for quotes and it was the cheapest, we were quote at other place $900 for just labor and installation including part. Cardinal quoted us $90 per hr. A guy came and he was very efficient. While draining the old water heater, he went to pick up the new one (which they told us exactly which one to buy and where to buy it). He worked worked worked and within two hours he finished installing it with additional upgraded parts. We did have a water leakage a few months later but they responded quickly and sent someone to fix it without charge. read more

We called one other place before this one. The main water line outside our house had broke. The receptionist was very nice and was able to fit us in today instead of a week from now. Jose came out this morning at the scheduled time. He was very professional, courtesy with a good personality. He introduced himself and got straight to work. He was very communicative and showed everything that he was doing. Total work time 1 hour and the cost was very reasonable. read more

Kyle was early and pretty responsive. I also texted him when he needed to go buy material to fix the tub faucets. Kyle is also friendly.

I needed to have a shower drain unclogged. I called and they had the plumber out to me within an hour. He was professional and efficient, did a great job and at a reasonable price. read more

I had an appt. scheduled on Tuesday because my hot water heater needed replaced. They called Tuesday morning to reschedible because their plumber called in sick. Scheduled for Thurs between 2-4. Now I've gone without hot water since Monday. Come Thursday 4 o'clock no plumbe. Tried calling no answer left a message. At this time I've been with no water at all because the leak was so bad. Friday morning they finally call wanting to come fix it. Awful customer service to cancel and no show without even a call. read more

I've never had a worse experience with a contractor in town than I have with Cardinal Plumbing. I called them out to address two issues I was having, the first being a dripping noise present after using the hot water in one of my bathrooms. The second was that the faucet in my guest bath did not have a full turn radius and I could not get hot water. After an hour the technician couldn't find the source of the leak so I opted to eat the hour's labor instead of having them go on an exploratory mission which they said would likely end in a ton of holes in my walls and couldn't guarantee they would be able to find the leak. Fair enough, I appreciated their candor. The technician would then spend another hour replacing a part in a shower they were A) not asked to fix and B) was not broken to the tune of an additional 90 dollars for labor and another 91 dollars for the part. They claimed the part was missing a spring and needed to be replaced, I assumed they were referring to the shower that wouldn't get hot water unaware that they were working on the wrong shower. Secondly, I found the "missing" spring behind my toilet two weeks later while cleaning. I don't know if they just missed it when the spring was lost, or they lied because they couldn't find it but I like to give people the benefit of the doubt. Then immediately after the technician left I realized the error as the shower they were asked to fix remained unfixed, and the other shower was now malfunctioning in the same manner as the shower they were asked to fix. The technician returned immediately, I cleared up the confusion, and the actual fix to the shower took less than fifteen minutes and they had to do it to both showers after the mistake. I know it was less than fifteen minutes because I had to call the technician back again because he left the faucet plate in the shower that he wasn't supposed to touch in the first place unscrewed and hanging and the timestamps for the phone calls are 11:31 and 11:46, respectively. When I asked the receptionist if I was going to be expected to pay for a part I didn't need and explained what happened she assured me someone would call me. A week passes with no phone call, I see the charge for the full amount to my credit card and called her again. The technician was claiming that he was directed to the shower in question and that the part was broken which as stated was not the case because the "missing" spring was found the following week when I was cleaning on the floor behind my toilet. I re-explained the situation and told the receptionist I was willing to pay for the labor because they did send the technician back immediately (twice) and he was very professional each time and eventually got it all fixed, however, I was not willing to pay for the part for a shower that he shouldn't have touched and that was not broken. I was assured that I would get a phone call from the management by close of business that day. Again, no phone call. I have disputed the charge with my credit card company and the merchant refuses to respond to them either. I'm beyond frustrated and would have been willing to work something out with the company if they would have even paid me the respect and courtesy of listening to my complaint and following up with a phone call as promised. read more

Cardinal Plumbing - "Missing" spring found behind toilet. - Plumbing Near Me - Ridgecrest, California

I called 2 other plumbing companies who did not return multiple calls in a timely manner so I thought I would give Cardinal Plumbing a call. Spoke with Cathy who couldn't have been nicer and had a technician out to my place within 45 minutes of my phone call. It wasn't a big job, just a connection issue but Jason took care of it in less than 2 minutes! Cardinal Plumbing goes to the top of my list for future plumbing needs. Thank you Cathy and Jason! read more

Called to make an appointment and it was for 12-2. I asked if they could call when on the way. The appointment passes by so I called (no notification from the company) to see what was going on and they said the people are stuck on another job, so I ask if I need to be rescheduled. They say we don't know and after some back and forth, they say reschedule. Then they say it's not for another multiple days out rather than immediately the next day, even though my appointment was directly after whatever problem they had. The person scheduling was not friendly or accommodating. I'm frustrated there was zero communication on when they would show up, then the unfriendliness over rescheduling even though it was the company who had the issues. read more

Jose H. was great. Both of my bathrooms were backed up. We could not find the clean out so jose got up on the roof in the blazing heat to snake my lines over 100 feet. He was super friendly the whole time and gave me lots of advice on what i could do to prevent my backup from happening again. Definitely recommend him. Cardinals overall was great. they got me in next day and were prompt and professional. read more

Had to call our warranty company to fix our water heater while we are in escrow. While the repairman was here he noticed another issue with the water heater and suggested we call the warranty company to see if we could get it added to the work order to get it fixed as well while he was here instead of having to call them back out and paying an additional fee. He was very thorough and amazing. We appreciated the promptness and will recommend our guys to everyone who asks. Thanks again. read more

Drippy bathroom faucet. I called when they opened at 8:00 am. They sent a guy out at 9:00. Faucet repaired by 9:30 am. Responsive, speedy, and courteous! read more

I had an automatic earthquake shut off installed on my gas line, a leaking toilet fixed and the hot water heater drained and flushed out all finished in a very short time by Danny. He could smile more but who cares he does a good job. I've used Cardinal plumbing for awhile. At first some mixed reviews but they always came back to make everything right. Danny our up a new high tank toilet not your everyday job and took off and put back on the old one after new flooring was installed. read more

Excellent service. Jose is polite and professional. Glad we called them to help us out.

Sister had a new toilet installed. After instillation it would not flush completely. The following day I went to there office told them about the problem. Within an hour the went to my sisters and fixed the problem. Good company very professional, will use again. Thanks. read more

cardinal horrible discriminate against paying customers. The tech put the valve upside down. I guess he didn't know what he was doing.. caused water to leak and damage my property.. read more

Cardinal Plumbing - Plumbing Near Me - Ridgecrest, California

I called this company in an emergency due to water leaking under the house. They came out within the hour. The technician Danny was polite, efficient and knowledgeable. The access to the leak was extremely difficult but he 'suited up' and struggled underneath into the crawl space. Found the broken pipe then replaced, repaired and finished the job. Excellent job. I highly recommend this company. read more

I have used Cardinal Plumbing for many years; they are always on time or call if there is a delay in their arrival. They do good work, answer lots of questions from a 71year old lady and are not condescending. They clean up after themselves and most wear shirts that are long enough...! read more

So apparently my super stuck me with a 45 year old toilet that has serious attitude problem. These guys were fast, efficient, and friendly. The pricing seemed appropriate and I found it worth the professionalism. Definitely will use them again if I need plumbing services. read more

In Ridgecrest, it is very hard to find good service. Even harder to find good service during busy times. Cardinal Plumbing is the best service company I've found in Ridgecrest. We've done a lot of remodeling in the last two years, tried a lot of service companies and contractors, and Cardinal takes first place by a wide margin. Example: I called on a Friday at 4:30 pm with a broken swamp cooler. They were at my door in a half hour and stayed for 3 hours. The plumber was courteous and clear, and the job was done right. This was my third trouble call and the result was the same each time. Good work. Timely response. Quality customer service. Other Ridgecrest contractors need to learn from Cardinal. read more

Just moved to town and needed a couple gas appliance valves installed. Chose Cardinal because they had good reviews. The woman on the phone was very polite and we set up an appointment. The technician showed up on time and I gave him the valve I needed installed. He didn't turn my gas off and made my whole kitchen/living room area smell so strongly of gas. I asked him if he could make sure there were no leaks by spraying the valve with some soapy water since it would have been impossible to smell a leak. He went to his truck and came back with an empty spray bottle. "Could I have some soap and water?" I guess he doesn't check for leaks after he does an install? I ended up just saying "no" to the second install because I was pretty annoyed at this point and my house stunk. After he left, I went outside and the packaging from the valve was on the ground in my front yard! This place has good reviews but I did not have a good experience. read more

I am so grateful ll for Cardinal Plumbing! I called them at 8am (they weren't open till 9am)their emergency answered said they would send their best out to work on our problem by 9am. He was there a few minutes before 9am. Jeff we appreciate you! I RECOMMEND CARDINAL PLUMBING! I will be calling them to replace my swamp cooler soon. They also did an awesome job with my hot water cooler. FABULOUS JOB! read more

These guys are awesome!! My parents and I have work done repeatedly and they are quick, honest and do a thorough job!! These days its hard to trust, however they have proven to be amazing! read more

Came out on an emergency call late last night. Prompt, professional, courteous, and didn't leave until the job was done!