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    SBC Wireless

    5.0 (1 review)
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    6 years ago

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    Mediacom - Picture of Internet

    Mediacom

    (33 reviews)

    I waited three years before deciding on home wifi because I wasn't sure who to go with. I'm…read moresatisfied with my decision to go with mediacom. The installer, Michael, took his time to do the job right. He was kind to my dogs who followed him everywhere and that means a lot to me. He took the time to answer my questions and when he wasn't sure he referred me to the contact to get the answers. I have since referred four people to mediacom who were with other companies paying more than what was quoted.

    TO THE MANAGER!! URGENT!!! 1/8/2026…read more I attempted to reach your customer service number, 888-299-9647 medicacom continue to bother me regarding returned equipment. I have sent emails to your "Supervisor Email address," but there has been no response. Respond to my emails; I've called and can't get this issue resolved! It's beyond harassment; I canceled the service, and you sent me a shipping label to return all the equipment, which I did. All of the modem, the cable, and it was sent and accepted by Mediacom. Now you're claiming "you all are lacking a white extender"; there isn't a white extender, and this is unacceptable. The home is under 800 square feet; why would I ever request an extender for such a small house? I AM CANCELLING BECAUSE YOUR COMPANY CONTINUALLY INCREASED MY CHARGES. There was never an white little box extender only the modern and cable. !!all equipment is returned already. AND MY BILL BECAME SO HIGH AND HALF OF THE TIME WE DIDN'T HAVE SERVICE!! The internet was constantly down, so I decided to cancel my service. I receive calls from MediaCom, and THIS IS HARASSMENT. I HAVE EVIDENCE THAT THE EQUIPMENT WAS RETURNED, AND I NEED A RETURN CALL IMMEDIATELY!!! You all do not respond to my emails. I can't reach anyone!!! This is my last attempt to have evidence that I tried to contact Mediacom to resolve this!!!! It's harassment, terrible customer service, and I will take action. With a harassment lawsuit if this issue is not addressed. I possess evidence, so check your emails!!! At 'support@mediacomcc.com', you'll find all my requests for assistance in resolving this issue and to stop calling me I should have looked at the review about your company and how every month the bills go up and over charged and the worse part there is never service!!! WATCH OUT NEW CUSTOMERS DO NOT GO WITH MEDIA COM EVER!!!

    SBC Wireless - isps - Updated October 2026

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