I had a wonderful experience living in my building managed by Ridgewood Realty Group. The apartment…read moreitself was one of my favorite places I've ever lived in New York, full of charming pre-war details while still being updated and modern. Our super, John, was always very responsive and helpful. The property manager, Shao, was consistently kind and quick to respond to any questions and concerns, and the landlord Kevin was a pleasure to work with. Would highly recommend.

Had an overall nice experience with Shao and his team! Our application process was speedy and…read moresmooth. Our super John was amazing!

I had an appointment set with Michael at 5:15 pm which I confirmed a couple times during the day…read more Then I got a text message from the person, Michael, that was supposed to show me the apartment that he wanted to confirm my 4:45 pm appointment. I told him my appointment for 5:15 pm was already confirmed and that yes, I will be at the apartment at 5:15 pm. At 3:47 pm I get a text from him stating that he had a "accident" and could not meet me and that I should reschedule. Nope, no rescheduling, will not do business with him and unfortunately Idoni Management because of him.

Mark is a straight shooter. I was hesitant to call at first because I have a one bedroom unit that…read moreI rented out and need help managing. I was worried that it maybe too small of a project for him to accept. He responded right away and went over the process of property management with me. Mark is professional, down to earth, and experienced. He offered me advice on how to set up my lease properly. Needless to say, I hired him. I'm happy with his service. I recommended him to my friends as well. Most management companies that I reached out to have a minimum amount of units that they managed. Not with Mark.

Poor property management of substandard issues such as late night noise and water bugs. The…read moreresidents in the building I've been in steal your Amazon packages! It's a rough experience, avoid properties managed by this group, especially dealing with INNA who sides with the wrongdoers. Very strange operation, never experienced anything this disfunctional before.

Incredible team who are responsible, responsive, helpful, and make it a point to welcome you and…read moresustain a healthy relationship. Thank you Coutinho Properties!

Highly recommend Angelica B to all of my fellow Brooklyn girlies. Angelica helped me and my…read morepartner get into our dream apartment in Brooklyn for a very fair monthly rent price. For context, I HATE brokers, especially New York brokers, they are always unorganized, anxious, and often don't listen to anything I say. Angelica was the exact OPPOSITE of a typical NYC broker - she is organized, calm, listens, and is very quick in helping you to get the apartment you want. I highly recommend hitting her up if you are looking for an apartment in Brooklyn - truly the best. Hope to stay in my current apartment for a decade and then reach back out to Angelica in 2035 for a new one.

Martin is such a good person. He went above and beyond to help me with my lease and get me settled…read moreinto the apartment. Very friendly and attentive, and always willing to support me with anything I need. Thanks so much!

We recently needed an apartment with a tight turnaround. Through an app which I also recommend…read moreAlpacca, I was connected to Daniel Riveria who was able to show me 5 different layouts of an amazing apartment. He was friendly and really let us ask as many questions and also gave us his personal cell as we made our decision. We selected our first apartment and went through the entire process from our cellphone. Dan was also very responsive and even let us know after hours that we could stop stressing because we had been approved for the apartment of our first choice! We are already discussing how when a two bedroom is available in this apartment we will work with Dan to move into it! We love our building and in part it's due to the relationship we've built with Dan! Thanks Dan

Worst building management company I've ever dealt with in a luxury building. If you're thinking to…read morerent an apartment in a building that is involved with the management , it's reason enough not to. That's all I will say.

We highly recommend working with Peter McGuire of Smith Hanten Properties--and not just because…read morehe's probably the best-dressed real estate agent we've ever met. After our tenant of 15 years moved on, we turned to Peter, whose deep knowledge of the local market helped us price and position our newly renovated apartment perfectly. He created professional photos and an excellent video, then marketed them broadly, generating strong interest right away. Peter carefully screened candidates, met them in person, and kept us informed every step of the way. The result: a great tenant, a smooth process, and the confidence that we had a true professional (with great style) in our corner.

I'm finding myself difficult to write this as I know this will blemish the amazing 5 star record…read more But my experience is SOOOOO awful it should not go without telling. James Lola is a horrible individual. And when you recall stories of despicable brokers, he embodies ALLLL of that. This perspective comes from a renter interested in a home James has exclusive rights to. This apartment is located on Hoyt St and I feel terrible for the homeowners he represents. The one major issue was the ability to get into the home. Due to the fact that there were current tenants residing in the space, access was limited. This is very understandable to myself and all. I followed up with James for several days until he responded with an option that worked. Sidebar - I had to do all of the follow up. On my final attempt to confirm a time with James, he responded by asking if my partner is coming. Let's put a few things out there. 1) If you're a New Yorker, We all know how cut throat the real estate industry is. 2) It's preferable by brokers that all parties are in attendance for the viewing, but when it doesn't work due to limited access then it doesn't work. And my partner is a doctor with irregular hours. 3) It's not difficult to know right away if an apartment is a good fit or not. And if it is, a second visit is not unwarranted. Back to the story of James. James responds with "we require all adults who will occupy to view together, at least the first time. We can't rent an apartment to people who haven't seen it, and whom we haven't met." Now, I personally have seen an apartment without my partner. He has done the same. And we do understand this is a preferred option but given the difficulty of being able to get access because of the current tenants, the very limited viewing hours, attempting to see the place for a week, and the fact that my partner also has a hard schedule due to his career, I would have HOPED there would be some flexibility since I could see it on Wed and he could see it on Friday if I felt this would be a great fit. After James response, I decide to immediately call him and have a conversation. And THIS is where sh*t hits the fans!!

I've lived in NY for a decade so I've lived through my fair share of horrible apartments and even…read moreworse property managers. True Management is a gem. I lived in Williamsburg for five years and had the pleasure of True Management being our property managers. They were always quick and communicative with service and I appreciated the ability to pay rent online, along with any maintenance requests through their portal. Would live in another True Management property in a heartbeat. If there was a way to filter through which apartments are managed by True, I'd choose those over any other options. They truly give a personal touch to what they do. Thanks Rob and team!

We have been living in a property managed by True Management for ten days. In that time, our…read morewashing machine has broken and almost flooded the apartment, our dishwasher was falling out of the island, our toilet has broken four times, and a section of our electrical grid has ceased to work, leaving us with no internet. Each time we have filed maintenance requests and called about an urgent issue, True Management has been entirely unresponsive, forcing us to call multiple times with limited to no response. This has meant that we have been without many of the essential amenities, like internet and a functioning toilet, that we are paying for as part of our lease. We are very disappointed in the inability of True Management to fulfill its basic responsibilities as a management company. Communication with True Management has been nearly impossible. We have had to call their urgent line multiple times, which is not an urgent line at all but is connected to an external call service with phone operators who are completely unable to help tenants or connect tenants to management. When we were able to speak with people from management, they asked US to communicate with the super to arrange service for the apartment, another task that should be their responsibility that they have failed to perform. Furthermore, inadequate communication prior to the move in meant that they had failed to clean or paint the apartment prior to our agreed upon move in time. Additionally, after we moved in we were informed that there was mold in the apartment that had not been remediated. We were forced to vacate the apartment on the day of our move in, which we were legally paying to reside in. Per our lease, we are entitled to an inspection of the apartment. In light of the many issues we have experienced since moving in ten days ago, we've requested an inspection. However, when we did so management complained about the cost of a mold evaluation and refused to follow up with us about arranging this inspection.

We cannot recommend Digs Realty Group enough. Rebecca was extremely knowledgeable about the market…read moreand inventory available. She showed us great apartments, and she had the patience to work with us when our idea of what we wanted changed. Rebecca was at every appointment, and she was always available to talk with us and give feedback. She provided a detailed analysis of apartments we liked including helping us figure out what to offer. We felt like we had a friend in our corner for the entirety of this process. We could always count on her to give her honest opinion. We truly loved working with her

My partner Lisa and I started looking for an Upper West Side apartment last July. As the…read moreexpression goes, we slept in Brooklyn but lived in Manhattan. Most of our friends live in Manhattan, the synagogues we like are in Manhattan, great biking in Manhattan. In addition, it is a long commute home from the opera at 11:30 at night. It was time to move! We met Rebecca through Street Easy and loved her professionalism and personality. Rebecca understood our needs and income restrictions. After showing us a few apartments, she would say that the apartment was too small, the floor is not stable, etc For a few apartments, she ordered the financials and said no way. Half a year ago Rebecca said she knows of the perfect apartment on the West Side that suited our needs: 500' from Central Park, subway on the corner, near great shopping, I could take my bike through the front door. In addition, the staff is top notch. Yes, we loved it and quickly made a bid! In addition, Rebecca and her staff assisted in putting together the board package, troubled out a few problems, dealt with the seller's broker, etc. We moved in late March and love the apartment, the building's excellent staff and location. Rebecca is the best!