Bob Evans the owner is an absolute gem. I've lived in NYC 30 yr's+ & have perhaps only twice worked…read morewith such an exceptionally trustworthy business expert & owner. Yesterday I had a nightmare with a very expensive, brand new Epson P700 printer. Bob took the time to listen to me, handle scheduling & he was very responsive. I've worked in corporate print media publishing, at Conde Nast, Hearst, etc. with IT printer, tech specialists etc. Bob is by far the best.

Bob answered the phone. He was always honest and nice. I used his service about a year ago, but…read more when I requested that he send someone to repair my pc, he didn't just schedule an appointment. We discussed all the issues with the computer He concluded that I should call my cable company. He said that I shouldn't waste time and money.

He did a good job, but he was so hard to pin down. I dropped off my phone and he wasn't there when…read morehe told me to come back. I came back before AND after work the next day and he wasn't there. Finally, on the day after, he was there. Missed some important calls and my boss was pissed, but what are you gonna do... He fixed my phone well, however, and the prices are reasonable.

Needed my phone camera fixed and he fixed it really quickly. Work was great and he was really cool…read moreand professional. Go to him if you need work done I highly recommend him.

My Computer Tech is a business I found in Yelp while I was drinking my coffee this morning. I…read morekilled enough time so I would arrive at the business when they were open. There wasn't anyone there and I thought at first I was supposed to buzz to be let inside. Then I realized by reading the sign it's a buzzer for delivery people. Duh Marianne! I decided to walk over to Best Buy and talk to the Geek Squad. Flash Forward to 11am after an unsuccessful attempt two other places, I decided to stop again on my way home. Alas there's no one there again. The second visit I took a photo of the dark inside door! I'm very disappointed that this place doesn't have the hours advertised yet there's a sign out front offering free estimates. I'm not wasting any more time here.

Ofir was responsive, reliable and professional. I like how convenient it was that he came to my…read morehouse instead of me carrying the heavy PC to a store. My computer works fine now and he offers additional help if my computer crashes again. Would use his services again.

Sebastian is a waymaker. I have been a customer since 2021, and he has updated or fixed 3 desktops…read moreand one laptop. I highly recommend him. Excellent tech and customer service skills. Don't hesitate if you have a computer problem. He will take a good look at the computer and give you a thorough explanation of the possible problem and solution.

Sebastian's is great. He is very transparent, attentive in his pricing and repair process, and…read morekind. He has helped me diagnose problems with my 2020 Intel Mac Book Pro and kept it running and healthy! I find his services to be competitively priced, such as installing a new battery or port when one of mine died, and I recommend him highly.

Fast response time! I called this place up for a quote and their prices seemed very reasonable…read more They sent over someone to fix my pc very quickly! My computer is running better than the day I bought it! The reason I'm giving it 4 stars and not 5, the job took a little longer than expected. However they sent over a really nice guy who knew his stuff! I'll use them again!

Very knowledgeable,helpful and professional. I have had a lot of help with my computer over the…read moreyears and hope many people reading this get the same !

Ifix is great if you need something quick like a iPod battery. This is where I came back in the…read moreiPod days. I also have trouble installing screen savers so they are a big help! I'm recommending. If you can't get merchandise you want from Apple make it yourself. The decal came with my iPad I believe. I wanted a iPad screen saver installed for it too. I did keep the Apple decal and found it recently. Haha As for this place, I'd use their service again.

I had a very disappointing experience with iFix NY Midtown regarding my ROG Ally X repair…read more Last Tuesday, they texted me saying they had diagnosed an issue with the left analog stick controller board assembly, which was affecting input and control response. They said the repair would include replacing the left analog stick controller board assembly to restore functionality. The quoted cost was $230 + tax, with an estimated turnaround time of 2-5 business days. After that, I had to call almost every day just to get updates. Then today, I received a different message saying they had received replacement parts, but not the full set. They said they could replace the damaged analog sticks themselves, but were still waiting for the round LED light rings around the sticks. They also said they could return the device with the controllers functional, but the left stick would have no LED light ring. That was concerning because the original diagnosis and quote were for the left analog stick controller board assembly, but the later message described replacing the analog sticks themselves and leaving the LED ring unfinished. For $230 + tax, I do not think a partial or incomplete repair is acceptable. When I went to pick up the device, I had already called and was told it was ready. But when I arrived, I still had to wait around 30 minutes while they reassembled it. That is not "ready for pickup." To be fair, the owner was there and was kind, apologetic, and professional. My issue was not with him. My issue was with the repair technician handling my device. His attitude was horrendous, and the interaction felt careless and unprofessional. The worst part is that after testing my ROG Ally X in-store, the left trigger felt worse than before, and the light around the stick was no longer working. I brought the device in for a specific repair, and I left feeling like it had been returned with new problems. As someone who runs a tech company and understands customer service, I was shocked by how poorly the repair side of this was handled. I had other products I was considering bringing to them, but after this experience, I will not be returning. A kind owner cannot make up for a disorganized, incomplete, and careless repair process.

Joe was great. He came to my apartment; couldn't resolve the issue. Took the laptop to the shop…read more Returned it the following day. I can access my files. Thank you, Helen

Our Bizhub C754E had been giving us issues for weeks and after a we called Tier4Techs.com, Joe…read moretheir technician, arrived quicktly and was extremely knowledgeable. Not only did Joe diagnose the problem, but he also took the time to explain exactly what is wrong and how he was going to repair it. What really stood out to me was Joe's expertise and efficiency. He had to order parts to get our copier up and running, and it has been working flawlessly ever since. On top of that, Tier4Techs.com was fairly priced and transparent, they don't mark up parts at all. If you're looking for a reliable, professional, and friendly copier repair service, I truly recommend Tier4Techs.com. We will be using them for all our office equipment.

Oliver came in as a trusted consultant to help with wifi connection issues in our Hudson Yards…read moreoffice, he was so knowledgeable and trustworthy when guiding us with dealing with external partners and our property manager, ensuring we were receiving the best services possible. He's worked on major New York City development in partnership with the biggest developers like SHVO, so I knew he was GOOD, and could trust in him. 100% worth the consultancy fee.

Very knowledgeable and professional. I recently had a camera system and sound system fixed in my…read morerestaurant, last IT guy that came in did a HORRIBLE job, messy wiring, cameras were not focused on my desired positions just flat out faulty work all around. I ended up having Oliver and his team completely replace everything from the ground up.