Walking into Dr. Joanna Chan's beautiful new Pasadena Dynasty Dermatology office immediately put me…read moreat ease. The space is bright, modern, and thoughtfully designed, while the front office team greeted me with genuine warmth and kindness that made me feel welcome from the moment I arrived. Dr. Chan is everything you hope for in a dermatologist. Professional , polite, and reassuring. She took the time to carefully examine a few questionable spots, froze several areas that needed treatment, and performed a biopsy with a calm, confident approach that helped ease my nerves. Now it's a matter of thinking positive and waiting for the results. Great care isn't just about medical expertise it's about making patients feel heard and comfortable. Dr. Chan and her entire team delivered exactly that. If you're looking for outstanding dermatology care in Pasadena, I highly recommend this practice.

Just got microneedling done for the first time and I had such an amazing experience! My skin has…read morenever looked this flawless and extra glowy. Bridney did an incredible job she made sure I was comfortable the entire time and really took care of me throughout the process. Junior was also super helpful and recommended great post-care treatments to keep my skin looking its best. Overall, such a friendly and thorough consultation when it comes to skincare and treatments. Highly recommend!

As always. Dr Tsai is kind and knowledgeable when it comes to your body. He specialized in derma…read morebut fixes you from within, and not just external.

I wish I had before and after pictures because this man knows what he is doing and talking about. I…read morecame here seven years ago with her skin issue. He got better and I recently came back for another three month complete liberty detox.

This place is GREAT! Dr Janice Ma is the very best! I have had to deal with acne & rashes for…read moreyears. I have been to a few other dermatology locations and dealt with other dermatologists in the past - none of them helped with getting my rashes and acne taken care of. However, I found Metropolis Dermatology a few years ago and as soon as my first appointment ended I knew that this place was going to be very helpful. The facility is clean, the receptionists are kind, and the dermatologist know what they are talking about. For me specifically, Dr. Janice Ma has been amazing. She is so kind, talented, knowledgeable and most of all caring. She helped me with all my skin and rash issues so well. My skin is clearer than ever and I couldn't be happier! She did so well that I recommended her to a colleague of mine and my colleague said the exact same thing - she is the best! Can't recommend this place (and all their knowledgeable dermatologists) enough!

I made approximately two visits in 2023 to improve my acne. I was prescribed medication for…read moreapproximately $80. I asked my primary doctor about the same medication and only paid around $10 for the exact same prescription. I later received multiple messages from Metropolitan dermatology, claiming that I owed a balance for Botox and fillers. A service which I never requested or received. It has now been three years later, I have never gone back and yet the business is still claiming that I have an outstanding balance for an alleged filler appointment. It should also be noted that the company failed to provide me with an itemized receipt or proof of service. Although the doctor was friendly upon my visit, I would highly recommend looking elsewhere due to the inflamed prices and lack of proper communication and documentation.

It's been a while since I was there. I like Dr. Schall: definitely old-school practictioner. I have…read morebeen for two different issues: one he healed super-fast, the other he misdiagnosed. In his defense, it is a pretty rare condition and it had not fully developed it's characteristic look. Dermatology is sometimes a waiting game. I have recommended him to friends who got help with their kids' acne issues here.

I recently came in to address a rash. Dr. Shall is awesome -- I felt comfortable (which wasn't the…read morecase initially knowing that the doctor was a male, myself being female); he was easy to talk to, generous, and open to questions with responses I found confidence in. I also did not have to wait long, checking in a few minutes prior to my appointment time, and the receptionist is quite welcoming.

Just got done with a facial, Carol was thorough and friendly…read moreDefinitely will recommend!

I love coming to Bespoke Dermatology! It's always super clean, and the entire staff is incredibly…read morekind, welcoming, and professional. I've been coming here for acne that has been on and off, as well as a mole that had been bothering me. Dr. Judy and Veronica has been incredibly helpful with both concerns. They helped me find medication for my acne and also took the time to evaluate and treat my mole. I always feel like my concerns are taken seriously and that I'm in good hands. I highly recommend Bespoke Dermatology to anyone who has concerns about their skin and wants a thorough evaluation and treatment. This has honestly been one of the nicest and cleanest dermatology offices I've been to, and the environment makes me feel very safe and comfortable. Definitely my go-to dermatology office!

I scheduled a visit to discuss narrowband UVB phototherapy for a chronic rash. After I provided a…read moredetailed history and photos to the nurse, the provider came in unaware of the key facts I had just given and asked what I wanted to do. There was no clear treatment recommendation tied to my condition. Dupixent was discussed and the reason given focused on samples being available immediately, not on medical appropriateness. The provider then stepped out to ask another doctor if it was eczema and came back. Regarding phototherapy, I was told there is a 75 deposit before each session and if insurance doesn't pay, the deposit is kept. That was not provided in writing. Instead of the clinical team addressing medical necessity requirements and handling the insurer process, the provider had no input and deferred.

I had a referral from my doctor to see a dermatologist at True Dermatology on Tuesday afternoon…read more When I arrived, the check-in process was simple and quick. After a few minutes, a nurse called me in, took my information, and told me to wait for the dermatology practitioner. The practitioner, Jason, came in and I showed him the skin problem on my back. Unfortunately, I was quite disappointed with the visit. He briefly looked at the rash, told me to come back next month for a skin biopsy, and said they would send the sample to a lab. The whole appointment lasted only a few minutes, and I left without a clear explanation of what caused the rash or what I could do in the meantime. Overall, the experience felt rushed and not very professional. I expected a more thorough examination and better communication about my condition and next steps.

Dr Chi is wonderful. She is easy to relate to. I highly recommend her! The staff is polite and…read morefriendly.

I have been seeing Dr. Chi for many years. She is extremely friendly, listens to my concerns,…read moreprovides excellent medical care and advice, and ensures her staff provides great customer service.

I've been referred by a friend to visit Dr Sung for a Botox session. It was my first time so I was…read morea little nervous. Dr Sung has made my experience amazingly smooth and offered a few tips to care for my skin. Dr Sung offers a variety of services in skin care. During treatment, Dr Sung noticed that I have a bald spot on my hair. I really appreciate his effort to pay close attention to detail to other aspect of care. I've also tried his hair loss treatment and the result is amazing. I'd highly recommend Dr Sung for anyone in the area.

Would not recommend. I scheduled an appointment for a cortisone/steroid shot for $100. That was the…read morepurpose of my appointment. The front desk insisted on having a consultation for $150, totaling $250 for the visit. Did i move forward with the appointment? Absolutely NOT! Quite shady of a practice.

From the first phone call to the results of my problem - great service!…read moreI called on Monday and got my appointment for Wednesday. Deb (Debbie/Deborah) at the front desk was so patient and kind when I called to say I'm lost and can't find the building. She stayed on the phone with me and patiently guided me how to get to the correct building. (totally my own fault, I struggle with my navigator. The building is simple to find if you just follow directions. I arrived late and stressed, but she was kind and understanding. Dr. Chu was very kind, explained his recommendations and let me ask any questions I wanted to. His assistant Hannah was also very nice. A week after my biopsy Hannah called to give me my results and asked if I had any questions. I'm glad my results were favorable. Either way I was going to leave a 5 star rating.

Dr. Chu retired. New doctor. Unfortunately new…read moredermatologist has no charisma and is unwelcoming. She made me feel as if I was wasting her time. Got zero value nor learned anything new or different that could have helped me or improved my condition. The staff were very nice and welcoming.

He is thorough and not rushed. He explains everything. He is proficient at getting the needed…read moreinsurance authorizations.

Lillian didn't know how to effectively communicate with the patient. All I can say is the entire…read moreexperience have me the feeling of meh not happy