Thank you, bespoke (Veronica) for addressing my skin care needs. She assessed my needs and helped…read moreme clear my skin.

I've had severe cystic acne since just before I turned 12, which gave me such a fun set of teen…read moreyears. Not. I am now 52, so basically, Dr. Ho had to treat 40 year old scars, and I had every kind of scar, especially rolling scars, which are the hardest to treat. He was very honest with me up front about what the true possibilities were and what was not a possibility. This gave me a realistic picture of what to expect after treatment and healing. He has always been honest with me. His staff and wife are such lovely people and truly the best medical team I have come across, and with my 11 specialists, I have come across many. I am so happy with my results. The pictures do not do my results justice; my skin looked worse in person, but my results look better in person, too. I cannot recommend Dr. Ho and Bespoke Dermatology enough. I will be their patient for life because I know they are honest and trustworthy with what can and cannot be done. I gained about 130 pounds after a car accident coinciding with a dying and dead thyroid. Now that I am losing weight, I will trust him with how to deal with the weight loss in my face and neck. I have fired at least 12-15 dermatologists for being liars or just dismissing me. Dr. Ho and his team partnered with me in the healing of my scars directly, and indirectly, the healing of my emotional scars having suffered with bad skin for the majority of my life. I feel so confident about my skin now, that I don't even wear makeup to work anymore. I just wear moisturizer and sunscreen. If you want a dermatologist you can trust, make an appointment with Dr. Ho and his team. Don't wait. The sooner you see him, the sooner you can address your skin concerns.

I'm writing this review for the PA Lilian who works at Dr. Chang's office. She is absolutely…read moreamazing! Super kind, patient, detailed, and knowledgeable! The front desk staff could use some customer service training but Lilian's professionalism makes up for their lack, so I'm still posting 5 stars overall.

Excellent front desk and staff who communicated with the patient of the schedule and waiting time!…read moreVery friendly with great smiles. Saw Alexis last visit and Dr. Carl Chang today and appreciated both expertise service. Dr. Chang is informative, kind, and caring. We will refer others to see him and his PAs. Thank you

I have the best experience with Dr. Shirly Chi she is very professional and has the passion to take…read morecare of you . Her personality is one of the king I recommend her very highly . Thank you Dr. Shirley Chi. Lillian Guerrero

This rating is related to their phone answering process…read more Called on Monday at 8:45am. No one answers the phone. A recorded message says to call Dr. Chi at 626-244-7307. Tried that # and got the answer: " We are sorry your call did not go through. Please try your call again." If a doctor's office cannot get the support system in order, I Cast doubt on the doctor's ability.

The front office assistant Tristan Wong was terrible. Found…read moreDr Lee through my Cigna portal indicating that he is in network. I get there, fill out the forms, wait 30 mins only to be informed that this office is out of network. Wasted my time driving to the office and . i double check and confirmed that Dr Lee is in network.

Is this a real business??? Called 3x in one day to try to make a first time appt. First call I was…read moreplaced on hold for 7 min before I gave up and hung up. Called back couple hrs later and was told they'd call me back in a few min, but no one ever called. Last time I called, again, put on hold forever before giving up. Ended up making an appt with another office.

I don't usually take the time to write reviews, but this experience really stood out to me. From…read morethe moment I walked in, I felt like I was in good hands. The dermatologist took the time to genuinely listen to what I was concerned about--without rushing--and explained things in a way that actually made sense. What meant the most to me was how comfortable they made the whole visit feel. It can be a little vulnerable talking about skin issues, but their calm, kind, and down-to-earth demeanor immediately put me at ease. You can tell they truly care, not just about the outcome, but about you as a person. On top of that, their skill is obvious. The treatment was smooth, precise, and the results have been better than I expected. I left feeling not only taken care of, but also more confident. It's rare to find a doctor who combines this level of expertise with such a personal, compassionate approach. I'm really grateful I found Dr Sung and his team and wouldn't hesitate to recommend them to anyone.

Dr. Sung and his team provides compassionate and attentive care. I have been struggling with skin…read moreissues for a long time and after going to True Dermatology, I feel more confident than ever before! Highly recommend checking him out.

Wanted to get my weird moles checked out. Called at 10:30 am, was seen by 11 am and out by 11:30 am…read morewith peace of mind that my weird moles were, in fact, normal. Best $40 copay I've ever spent!

I've been noticing more hair thinning over the past year and finally decided to get it checked out…read more Honestly I was pretty nervous going in, but Doctor Sung was very patient and took time to explain what could be causing it and what my options were. The whole visit felt comfortable and professional, and the staff was really nice too.

I had a bump that started growing near my bicep almost 2 years ago. It was benign, so my insurance…read morewouldn't cover its removal. My friend referred me to The Dermatology Collective. First, the staff warmly greeted me as soon as I walked in. They were all super nice! I then saw Dr. Jones, who said she could remove the bump right then and there, and they could send it for a biopsy just in case. The procedure was quick and painless! The bump is gone and the scar is barely noticeable. One thing I really liked about this place was that they said the consultation fee would be applied to any procedure I had done. Other places charged a similar consultation fee but would not count it towards the procedure. On top of that, the total cost was significantly less than quotes I received from other offices -- I probably paid half of what I would've paid at the other places I called. Most importantly, I was seen by Dr. Jones, who is an MD. Other places want you to consult with their PA first. Needless to say I'll be coming here for all my skincare needs going forward. Thank you, Dr. Jones and team!

I'm following up on my previous review. The same night I posted it, Dr. Tomasian personally called…read moreme to discuss the issues I had been having. I do appreciate that he took the time to listen, and the conversation itself was positive. Shortly after, my prescription was finally processed, and I received it on 5/1/26. It was also refilled for future use, which I'm thankful for. However, it took nearly two months to straighten everything out before I was finally able to receive my prescription. However, the overall experience still leaves me genuinely concerned. It took me being unusually persistent and more forceful than I'm comfortable with just to get a response from the office, pharmacy, and insurance. That shouldn't be necessary for a patient trying to manage their healthcare. More importantly, this situation caused me a great deal of stress and anxiety and has negatively impacted my health. I already deal with high blood pressure, and this experience elevated it further, which is both troubling and unacceptable when seeking medical care. At this time, I'm giving a 3-star rating in recognition of the effort Dr. Tomasian made to personally address the situation. I may update this after future visits. I sincerely hope his office improves how they handle patient communication and follow-through so that no other patient has to go through a similar experience.

Just got microneedling done for the first time and I had such an amazing experience! My skin has…read morenever looked this flawless and extra glowy. Bridney did an incredible job she made sure I was comfortable the entire time and really took care of me throughout the process. Junior was also super helpful and recommended great post-care treatments to keep my skin looking its best. Overall, such a friendly and thorough consultation when it comes to skincare and treatments. Highly recommend!

Junior was so Friendly & helpful while consulting me regarding Skincare, Treatments & Peptides. He…read moreanswered my million questions regarding ...Wolverine stack,NAD+, and Trizep. Which made me feel really at ease. As well as Bridney was so great with my facial & Weekly Visits. These 2 are rockstars! I recommend everyone here and ask for Junior.

I've had consistently great experiences at Metropolis Dermatology in Pasadena. The staff from the…read moremoment you check in to the moment you leave is incredibly helpful and communicative, especially when it comes to navigating my specific insurance. The waiting time has always been normal for a doctor's office, people sometimes expect instant appointments, but these are medical professionals doing thorough work, and I appreciate that. I've seen two different female providers here, and both have been amazing: attentive, patient, and really focused on addressing my concerns. They do not validate parking but that's also normal everywhere, so give yourself enough time to find street parking or simply park at their structure. Anyways, highly recommend this location! :)

I made approximately two visits in 2023 to improve my acne. I was prescribed medication for…read moreapproximately $80. I asked my primary doctor about the same medication and only paid around $10 for the exact same prescription. I later received multiple messages from Metropolitan dermatology, claiming that I owed a balance for Botox and fillers. A service which I never requested or received. It has now been three years later, I have never gone back and yet the business is still claiming that I have an outstanding balance for an alleged filler appointment. It should also be noted that the company failed to provide me with an itemized receipt or proof of service. Although the doctor was friendly upon my visit, I would highly recommend looking elsewhere due to the inflamed prices and lack of proper communication and documentation.

From the first phone call to the results of my problem - great service!…read moreI called on Monday and got my appointment for Wednesday. Deb (Debbie/Deborah) at the front desk was so patient and kind when I called to say I'm lost and can't find the building. She stayed on the phone with me and patiently guided me how to get to the correct building. (totally my own fault, I struggle with my navigator. The building is simple to find if you just follow directions. I arrived late and stressed, but she was kind and understanding. Dr. Chu was very kind, explained his recommendations and let me ask any questions I wanted to. His assistant Hannah was also very nice. A week after my biopsy Hannah called to give me my results and asked if I had any questions. I'm glad my results were favorable. Either way I was going to leave a 5 star rating.

best dermatologist I've seen, took control on my rosacea after going to many Drs. Will continue to…read moresee him for all my dermatology needs