We've been coming here for more than 13 years, and every time we visit the Berkshires, this…read morerestaurant is always a must-stop for us. Even after trying many other restaurants in the area over the years, this has remained one of our most reliable favorites. Tonight, we were seated at a cozy booth in the back, which was much quieter and more relaxing away from the vibrant bar area in the front. We each ordered a cocktail. Hubby had the Berry Tootsie and enjoyed it very much, while I ordered the Lavender Lemon Drop. My cocktail was light, refreshing, citrusy, and very easy to enjoy. Both cocktails were generously poured and filled right to the brim. For our mains, I ordered the full-size Linguine Zuppa di Pesce, while hubby had the Chicken Parmigiana with a side of Brussels sprouts. My pasta was hearty, flavorful, and generously loaded with fresh seafood. Every bite felt comforting and satisfying without being overly heavy. The Chicken Parm was tender inside and topped with a flavorful tomato sauce and perfectly melted cheese. It was classic Italian comfort food done very well. Despite already having enough leftover pasta to take back to the resort, I still could not pass up the mango gelato for dessert. It was absolutely delicious -- light, refreshing, and perfectly balanced in sweetness, making for a wonderful ending to the meal. The hospitality was superb. Tiffin, our server, was wonderful throughout the evening. She was gracious, engaging, and attentive, and made us feel genuinely welcomed with her warm smile and thoughtful service from start to finish. After all these years, this is still a restaurant we can always count on for a wonderful meal.

We have eaten at Mazzeo's before and the restaurant has a huge local following…read more It was across from our resort and is very convenient. The restaurant ambiance is a traditional nice dark wood and brass trim environment. We decided to order their grilled Halibut special over potato gnocchi. Very Delicious. As for their service, that was the weak point of the meal. Our server was not very friendly and customer driven. When we noticed other tables being taken care of more professionally, an example was when we asked for some EVOO for our bread and the server brings us an oil/vinegar rack used for salads. Other tables were given their special EVOO garlic upgrade. Overall the food was prepared perfectly by their kitchen culinary staff. Thank you. They do need to work with this one server because she was not their shining star.

I ordered a take out dinner for 6. The food was ready on time and Frank brought to the car…read more Several hours later I reheated the food. the dinner was spectacular from the salad to the eggplant parmigiana, the chick parmigiana, the pastas and his delicious bread that is home made. If you are in the area just call and work out whatever you want with Frank. He is extremely flexible. My grandkids, young adults want me to order again or just go for wings and pizza. Whether you bring it home or eat in the food is memorable. Brooklys Best is the Best.

The pizza was VERY good. The price was a bit higher than o expected, but worth it after tasting it…read more We got take out, so I can only comment on the phone ordering and pick up...both were effective and efficiently executed. The restaurant itself, which I could only see from outside, was very small, just a few tables, and included a deli-like counter which gives it a very casual counter service feel. The decor looks like an Italian deli. The pizza is huge. We are a family of 4 adults, and the owner recommended two pizzas, but it way too much food. One would have been enough for four adults. The pizza was very a medium thickness, a good amount of sauce, perfect of amount of cheese, and cooked crispy.

I am having my wedding and reception there in June. I have been working with Christina. She has…read morebeen very helpful and very nice to work with. I have also had there chicken parm. It is the best I have ever had. I highly recommend it.

Most of the staff are wonderful and location is great. I have been a regular customer for the past…read morefew years and have given this restaurant many chances because the food is generally good. Unfortunately, the way management handles pricing and customer concerns has become very disappointing, The issue is not with all the staff. Many of them provide very good service. However, there have also been times when service at the bar has felt rushed or dismissive, particularly on weekend evenings when one bartender appears more focused on closing customers out early than allowing regulars to enjoy their meal or drinks without being tabbed out before requesting such. That kind of experience, combined with the pricing issue, makes loyal customers feel like an inconvenience rather than valued guests. The bigger issue is the repeated nickel-and-diming of regular customers. Most recently, I ordered a small pizza that was half cheese, and half mushroom, onion and sausage. I was charged the full topping price price for each of the three toppings as though the toppings had been placed on the entire pizza, even though they were only on half. On top of that, I was charged an additional fee because the other half was plain cheese-even though a cheese pizza is already base pizza. That kind of pricing is hard to justify and makes the regular customer feel like every small variation is treated as an opportunity to add another charge. When I first questioned the charge, the bartender's response was essentially "this is how it rings up in the register". That did not address the concern. a register entry does not make an unreasonable charge reasonable, and pricing can be adjusted when something clearly does not make sense. I then attempted to raise the issue with the owner and was directed to the manager. When I spoke with the manager, the response still felt defensive rather than customer-focused. I was eventually handed $2 and told, in substance, that because I was a regular customer, they did not want me to be upset. The way it was handled made it feel as though I was the one being difficult over a few dollars. That misses the point. The issue is not the $2. The issue is that regular customers should not feel like every order is an opportunity to squeeze out another charge. Regular customers notice when small charges do not seem reasonable or transparent. This was not an isolated concern. On Mother's Day, we came in expecting the regular dinner menu after being told dinner would be available. Instead, we were given a holiday menu with options selected from the regular menu at higher prices - around $7 to $8 more per entree - without anything extra included. On another visit, we were told there would be a $4 charge for extra bread, which also felt excessive. I understand restaurant's have costs, and I do not expect anything for free. But there is a difference between fair pricing and making loyal customers feel taken advantage of. When a regular customer raises a reasonable concern, it should be handled with professionalism, not defensiveness. This restaurant has good food, a great location, and some very good staff. But management's pricing practices and response to customer concerns have changed my view of this restaurant. After years of regular patronage, I walked away feeling like the loyalty of regular customers are treated like another revenue opportunity.

The service was great, it was very lovely inside. The food was ok. I had a chicken wrap. It was…read moregood. The French fries were hot, frozen, nothing special.

Terrible experience , very expensive for a pittsfield ma restaurant...Cumberland farms is right…read moreacross the street lol... not worth the money for the quality of food that is served ....

Wish I took photos, but wanted to give a huge shoutout to this spot for easily taking our party of…read more10 with reservation. We called different spots in the area and no one would take a reservation, but then we found Amici! They easily fit us in, a beautiful spot too. We were celebrating my parent's 30th anniversary and the service/food was perfect. We visited on a Saturday around lunch time - they had their breakfast, lunch and dinner menus available literally something for anyone. From burgers to pizza to gluten free pasta everything was wonderful! I'm so happy we picked this spot to celebrate.

Good quality food, wine, and coffee. Kid friendly with a cozy atmosphere. We will be back.read more

Perfect meal. Perfect service. Everything was delicious!…read more We visited for a family birthday and the welcoming on arrival was pleasant. Warm beautiful dining room with a wood burning fireplace, with a fire going, on a chilly night. Ann, our server was perfect. Perfect timing and flow, gave us recommendations and bussed empty glasses and plates every pass. They start you off with warm fresh Italian bread and a bean salad. Both were tasty and they also said popovers are coming. Another staff appeared with a piping hot fresh baked basket of popovers and gave us each one. It didn't even need butter. Amazing. It felt like being in a bakery in Italy or Europe. Next, our apps and salads arrived. The calamari was tasty, as was the mushroom beignets. I wasn't used to this style of mushroom caps but boy were they delicious. The salad was tasty and came with fresh homemade bread bits as croutons. Everyone at the table enjoyed the apps, the popovers, and our entree. The specials list and deserts sounded wonderful but it was just so much food, we were full. A+ all around and I will be going back soon.

This place was such a gem on the way home from a ski trip! Very nice, fancy Italian restaurant. The…read moreambiance is so warm and welcoming. The food is to die for- we ordered the fried burrata for an appetizer, and lasagna for entree. But it came with so many extras - an amazing bean salad, fresh baked bread and butter, a woman came around offering with a basket of "pop overs" - a pastry. Lovely place and service is prompt and everyone is so nice. We also asked the bartender to make an elderflower spritz and it turned out delicious!

We visit here as a family ritual for someone's Bday. Been here forever, mostly padded booths, old…read moreschool vibe. Extremely locally popular with very personable + attentive waitresses who have been working here forever + know their stuff. Full bar, and mainly Italian menu but with American mainstays(roast turkey dinner, burgers,etc). I'm not a big Italian meal fan- but they're also known for their phenomenal fried scallops (app or dinner/either gives you about same amount). Also, pretty good portion size. Finally good, decent sized salads and really great blue cheese dressing. Everything about this place is good+ reasonable- it's casual, comfortable + home cooking- but not high end.

Good food,friendly staff nice atmosphere. Locally owned by same family since 1936. Definitely will…read morego back

Probably the most authentic Italian meal I've had since Italy!…read more We arrived at 5 on the dot and were immediately seated and provided with water and warm bread and oil. It is a darkly lit restaurant but they have little lights on the tables that make reading the menu possible. We had the meatball appetizer- amazing texture and flavor and the ricotta cheese and fried scallions took it to the next level. Make sure to ask for extra bread to soak up all the oil and cheese! We split the Sicilian swordfish and the authentic blend of olives capers and tomatoes was divine!

I had a great meal here with my family and friends. I really enjoyed the menu, which features lots…read moreof Italian classics along with some more unusual items (delicious homemade fried polenta sticks as an appetizer!). For my entree, I had the chicken Milanese, which came topped with a delicious arugula salad and castelvetrano olives. It was a real treat! Our waitress was fantastic, and we all enjoyed the comfortable environment. I'd happily come back to Frankie's next time I'm in Lenox!

Is this the best pizza I have every had? No. Is it one of if not the best in the Berkshires?…read more Maybe We tried 3 types of pies, cheese, pepperoni and a specialty with mushrooms, peppers, ricotta, sausage and roni. All 3 types were very, very good both fresh and as leftovers!!! This pie is a 4.5 imo. Friendly service...deserves at least a round up! Yum!

Best GF pizza ever. I loved the vegetarian/DF option with beyond sausage and dairy free cheese. 3…read moretopping and 3 finishers made an excellent pizza. Hubby lived his regular pizza crust. GF crust is excellent. Plenty of clean seating space and despite being busy with lots of take out orders they were right in it with no unreasonable waiting. All of our toppings were fresh and hubby was very impressed with the whole olives on his pizza.