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Shutters Direct

3.4 (5 reviews)

Services - Shutters Direct

Window treatment installation or replacement

Window treatment repair

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Excellent Blinds and Shutters - Shutter

Excellent Blinds and Shutters

(378 reviews)

I didn't end up purchasing from Excellent Blinds and Shutters, but they absolutely earned this…read more5star review. I reached out looking for a specific 4 panel sliding system & they responded almost immediately. Instead of trying to sell me something that wasn't right for my home, they were completely upfront that their current products probably wouldn't meet the style I was looking for. That kind of honesty is rare. No pressure, no sales pitch, no wasting my time. Just fast, professional communication and straight answers. Sometimes you learn more about a company by how they handle the sale they can't make than the one they can. Excellent customer service and integrity. I wouldn't hesitate to recommend giving them an opportunity.

Great customer service and everyone I spoke with was very nice and professional…read more However, I am extremely unhappy with the actual installation and final product. First, the installation team left without addressing the cracks/damage to my windowsill. They obviously saw the damage but did not mention it or let me know that someone would be scheduled to come back and fix it. I had to call the company myself and send pictures before they sent someone out. When they came back, all they did was sand down the damaged area and fill it in. I am also very disappointed with the fit of the shutters. I was told afterward that the shutters are not custom-sized and that the gap around them is "industry standard" because of the sizing of new-build windows. The gap is large enough that you can actually see the screws, which makes the shutters look like they were not properly sized for the window. What makes this even more disappointing is that their website advertises "custom shutters" and describes their shutters as having a "perfect fit." Someone came to my home to measure my windows before I purchased them, so I was under the impression that the shutters would be custom measured and ordered specifically for my windows. I was also told that I would have to wait weeks for the shutters because they needed to be ordered in the correct size. The final result does not look or feel like a custom, perfect-fit installation. When someone finally came out to address the damaged windowsill, I was also told that if I wanted to cover the large gap, I should purchase a weather stripping product from Amazon and install it myself. I was very surprised that after spending $1,500 on two windows, I was being directed to purchase something myself to make the shutters look properly finished. Had I known beforehand that there would be a noticeable gap, visible screws, and that I would essentially need to add my own weather stripping to make the installation look finished, I would have purchased from a different company. I spent approximately $1,500 on shutters for just two windows, so I expected a much better fit and finish. I understand that some clearance may be necessary for installation, but the large gap and visible screws are not what I expected from a company advertising custom shutters and a perfect fit. Overall, while the customer service was pleasant, I am extremely disappointed with the final product and the way the installation issues were handled. I wish the expectations regarding sizing, gaps, and installation had been made clear before I made the purchase.

VPC Custom Shutters - :)

VPC Custom Shutters

(17 reviews)

From a technical perspective, Abraham is an excellent craftsmen. I had 4 sets of shutters that were…read moreabout 30 years old and were falling apart due to degradation of the wood causing multiple pins to fall out. The easy thing to do would be to recommend all new shutters. However, Abraham suggested that for about 1/3 the cost of new shutters, he could refinish and repaint the units, restore or replace the defective wood, and replace all the pins and secure them with glue. The shutters were installed yesterday and both myself and my wife are delighted with the result. Abraham is a hard working, warm person who communicates extremely well. What people may not know about Abraham is that he came to this country when he was young and did not speak English. He also had a birth-related disability in one of his arms that was a barrier to his getting employment. He was eventually hired by the original owner of the business who taught him the skills to be a superior craftsman. For that, he is extremely grateful: he is also appreciative of the opportunity that being in the United State has provided. He is now the owner of the company where he was given his start. He is also very proud of the fact that he employs several people in his shop. From a technical and personal perspective, I fully recommend Abraham for shutter refinishing, fabrication as well as general carpentry needs.

Abraham is the BEST. He installed beautiful custom shutters in two rooms of my home and I really…read morelove them. He really does a great job... Highly recommended.

Shutters Direct - shutters - Updated October 2026

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