I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

Building Equity Management was hands down our best building manager it in thirty years. Friendly,…read moreCourtious, Responsive. As a tennent there has never been anyone better. Highly Reccomend.

I live in a REM managed building on the UWS. My building has been managed by REM for several years…read morenow. I have found the building managers and super to be very responsive and they are quick to fix things. They have also kept the building very clean.They seem to really care about the tenants.

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

Very skeptical about their requirements for a Woodside rental…read more.. The broker told me I had to Zelle a thousand dollars in "good faith" in order to receive an application.... Like that right there feels weird!! The broker also mentioned not to call my bank to get my money back either.. It was mentioned, If i qualify it will be used as a down payment towards the fees.. but still. I personally wasn't comfortable with giving $1k for an "application". Like i have never heard of this.. especially this day in age. if it looks like a scam, feels like a scam... ITS A SCAM!

My colleague and I have been looking for an apartment and we came across his site. We saw some…read morepostings on the site, made some inquiries about them, and guess what, we never got a call back. There were claims that his site is inaccurate and that they don't know what those postings are or they aren't up to date. That isn't exactly my problem. We were told that he would get back to us in a few days, and its been a few weeks going on a month and we still haven't heard from him. And this site telling me that the response time is around 20 mins is absurd. Youre 20 mins late 3.5 weeks ago. Website - epitome of laziness and lack of professionalism. If you dont want my money, ill take my business elsewhere.

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

I am genuinely surprised to see any positive reviews of this management company. We have been…read morewaiting over a week for responses to a standard questionnaire required to go into contract on the sale of our apartment. After multiple follow-ups, Rachel Barrera finally replied days later with a curt message citing a policy that requests must be submitted through a portal with a fee, which we had already done. She was somehow unaware of this. Aurora Geci has been entirely unresponsive, and Erald Ramaj merely said he would "look into it," with no follow-through. I have worked with many organizations and have never encountered a team that struggles so much to complete such a basic task. This is extremely poor customer service.

I'm on the board of a co-op and working with Century has been deeply unpleasant. They don't keep…read moretheir word, lie, and keep their focus on squeezing every dime they can out of your property while neglecting the task of running a building properly. Stay away.

Daisy Property Management is amazing! Best Property Management Company I've dealt with thus far as…read morean owner! Super responsive and reliable! I've had a few instances especially where documents were required in a sensitive time manner, and each time, the agents at Daisy swiftly provided what i needed! Cannot thank them enough! Also, their online portal makes connecting and communications easy and flawless! HUGE THANKS to the folks at Daisy!

I can't say enough good things about Daisy management and their team. I have worked with…read moreJillian/Gidi and they are consistently on the top of every detail-Whenever i have a question they reply immediately and never let things drag on. I am grateful for the support and dedication!

Absolutely terrible. They have many agents and whoever signs the lease first gets the apartment…read moreeven when you have the lease in hand. They put their leasing agents against each other and no one knows who has a lease out and who doesn't. You will view an apartment and 5 minutes later it's not available. It's horrific. DO NOT LIVE IN THEIR BUILDINGS. This has happened to me and also many of my other friends who have applications in and all financials squared away and approved, with the lease in their inbox. Next they get a text saying sorry it's now unavailable. Poor management!

Elevators break frequently. Laundry room's dryers have filth inside the tumblers in which you're…read moreexpected to place your clothes to dry. Hallway lighting is outdated and too dark. Can't sleep at night because of constant sirens outside. Dogs bark inside residents' apartments too. Management is non-responsive to your problems.

Worked with Kyle recently to handle my caving in floors and he was so helpful and made the process…read morestressfree and as easy as possible with something that had to be fixed. Super happy to work with him! So communicative

Tenants living with chaos, noise, parties and destroy quality of life. Erodes the sense of…read morecommunity with transients, revolving door tenants.

Terrible customer service, would barely respond to emails, was 5 months late on returning our…read moresecurity deposit and that was ONLY after we consistently called, emailed, AND showed up in person at their office. They are clearly just trying to take advantage of their clientelle.

Absolute worst management company! The elevator in my building has broken down 50 times in one year…read moreand I've gotten stuck in the elevator and the super wouldn't answer. The elevator doesn't stop on my floor and I have to use the stairs. After reporting this to my super, he brushed it off. Our rent was increased by ten percent tho we are already overcharged. If the location weren't convenient, we never would have lived here.

Reviewing a management company is a bit like evaluating a car dealership, there is a tainted…read moreindustry presumption they are all deceitful, so you are wary to believe or trust them, or rely upon the truthfulness of online commentary and referrals. So, it is important to acknowledge and appreciate exceptions of excellent service and reliability; praising individuals who show competency and pride in their job duties, along with respect, courtesy, and value in their interactions. VNYPM has proven themselves to be this anomaly, deviating from low expectations by restoring confidence and care, rather than sustaining doubt and apathy. As a shareholder for nearly 20 years, in a Pre-War Queens Co-op building, my comparative observations about the detached, duplicitous, ineffective multiple management companies, and unqualified absent Supers I have had the misfortune to witness; have been transformed by Anes with his conscientious responsive team. Especially outstanding, Amy with her diligence, kindness, and delightful sense of humor; and, Izeta with her empathy, flexibility, and trustworthiness. Anes, one of the owners, is accessible via email or phone, and has responded promptly with genuine concern and diplomacy to any urgent matter I have had, particularly health related required accommodations. Thanks to Anes employing Neoly, we finally have a professionally skilled, and dependable live-in Super, who is attentive, friendly, and hard-working. When VNYPM was hired several years ago by our newly elected board, they took over a huge mess; from financial debt and instability, to prior mismanagement negligence, a mendacious incapable Super arduous to fire, and many complicated major repair and maintenance issues. Throw in a pandemic, which created complex and combative lockdown and safety issues to navigate, and additional financial strain on the residents and building. Because of the smart guidance and leadership of VNYPM, and their recommendations and partnership to the Board, it is really remarkable we are now in the best financial shape this building has ever been in, with visible improvements of a modernized elevator, and demolition and installation of tiled stones to our expansive exterior entrance. Looking forward to seeing the interior painting started, and floor cleaning finished, which will make all the difference to re-establish its faded glory, Every building's situation and priorities are different, but they all have the same management needs for dedication, responsibility, accountability, consistency, transparency, prompt honest communication, and decisive action. Management companies are being hired for their expertise, but, let's not forget they work for us, even though they are managing us! VNYPM shows an understanding of this reciprocal relationship, and how properly servicing these demands guarantees mutual success and stability for them, and our residential buildings. VNYPM is receptive to suggestions to what they could do differently or better so they can continue to grow and learn, efficiently problem-solve, and provide the highest client satisfaction. This open readiness to listen, is a significant distinction for me. I applaud VNYPM's willingness to think outside the box, and knowing when to compromise wisely. They offer creative innovative solutions, using only limited available resources, that realize the individualized vision for each building. This makes them uniquely qualified in my estimation, as they are both frugal, and inventive. Hope my positive review provides clarity in your consideration of VNYPM to manage your property. Professor J.

Screwed up my maintenance charges from the get-go, made multiple errors repeatedly (overcharged and…read moreclaimed my bank had rejected my last payment, which was not true), took months and multiple follow-up emails/calls to get an answer to a simple question about renovation, totally unresponsive. They're the worst. I'm seriously thinking of moving because they're so awful but I hear from friends in other co-ops that all these management agencies are terrible!