manages my building and always responds promptly to get the issue fixed! They have helped us manage rooftop rentals, maintenance issues, etc. read more

Because the bar for property management in New York City is so low (lots of vendor lock in/high switching costs), industry where consolidation and cost cutting has made quality drop, as a co-op board member, I have been incredibly pleasantly surprised by Daisy when we switched to them from first service residential. If you're considering the way to do it now. Worth it. They don't drop balls. read more

Been with Daisy for over 1 year now for a 30+ units mid-rise. It definitely is a different experience from a traditional, just-speak-to-one manager experience. The advantages are many: you get a team-based approach, a modern app (vs. billion disorganized emails), and scaled experience from their network of vendors, etc. The personal touch I've had from our building managers and various departments (project mgmt, 24/7 operations, etc.) has been consistently friendly and professional, and that means more than any individual's personality, it's suggestive of a positive company culture/hiring process. More than anything, it's a modern bldg mgmt experience (from a Board and owner/resident POV) in a stuffy, out-dated industry, and I'm most appreciative! read more

A full month for they to acknowledge a question I sent in our building app. They are a software company without any property management experience or interest. Terrible support every single time. read more

Daisy Property Management - Conversation with Daisy - Property Management Near Me - New York, New York

Daisy is based outside the U.S. and operates as a tech first company, meaning they don't even have a phone number you can call for basic info; everything has to go through email and the response time is slow. Daisy as a management company is actually more expensive than our previous human run company which was U.S. based, so any claims of financial efficiencies are inaccurate in our situation. Their claim is to take on the work that many boards of directors currently have to do. IMHO that's a problem. The very reason boards exist is to oversee responsibility for the wellbeing of the property. Since Daisy has taken over management of my building, my own board has become completely silent. I no longer know who the members are, or what they are doing for the residents. Seems like nothing TBH. My personal advice to anyone would be not to sign up with Daisy. You cannot properly manage properties from halfway around the world. read more

Great service, well above what is usually provided. We switched to Daisy after a year with a prior mgmt company and noticed a meaningful improvement in latency and standard of service. read more

we switched to Daisy from a management company upstate and honestly, I get a faster response from Daisy than I ever did working with our former management company. And our building has the cheaper version of Daisy! there has been one incident where they were non-responsive, but I contacted someone on our board and the issue was immediately resolved. if you are unhappy with your management company, I recommend looking into Daisy. read more

Good luck getting anything fixed on a weekend, including essentials like the elevator. Their "emergency" operator said all she could do is "put in a ticket" because no one is in the office on weekends. read more

It's hard to be a management company in NYC with so many unexpected issues that arise for residents and so many complex regulations to manage. I think Daisy does a good job of trying to streamline incoming requests and to set up protocols so that routine requests are handled quickly and efficiently. The team is helpful and responsive to Board members. Daisy is certainly a cut above some of the other management companies we have dealt with. read more

I've had a very positive experience with this property management company. The team is professional, responsive, and attentive to residents' needs. Communication is clear and timely, and maintenance requests are handled efficiently. The staff consistently demonstrates a high level of professionalism and takes pride in maintaining the property. read more

Service was excellent while applying for new lease. Dan was our contact person and was super on top of everything right from the start.

Daisy does keep owners informed as to issues affecting their daily life and manage repairs. They have an app and notification system and swiftly pass requests and problems on to the appropriate teams - the superintendent they have in the building is very responsive and helpful. read more

Daisy Property Management recently started managing my condo building. So far so good. Professional staff and good response time and follow up. read more

We've worked with Daisy Management for many years and have always had a great experience with their team. They are professional, responsive, and easy to communicate with, which makes every job run that much smoother. They genuinely care about their properties and the people they work with, and it shows in how they handle issues and coordinate with vendors. We truly value our relationship with Daisy Management and highly recommend them. read more

Excellent experience with Daisy Management and the Dan I Transfers Team. They were responsive, professional, and made the entire COI approval and move-in scheduling process smooth and easy. Communication was prompt, and they kept me updated every step of the way. I really appreciate their help and would happily recommend them. read more

As a vendor working with Daisy Management, it's a pleasure to do business with Daniel, Harvy, Xyrienne, and Gidi. Very thoughtful, proactive, and it's clear that they are looking out for their clients. read more

No communication whatsoever. Not transparent at all although they claim to be. When asked for documents that they're legally required to send to OWNERS, they say no. There's no accountability and no one to speak to. We just had an emergency in the building and had to call 911 because there's no one to speak to. They send out estimates without explaining what it's for. They're horrible. read more

Charisma at Daisy PM was our incredibly helpful managing agent on a recent sales transaction and was integral in the deal getting done by providing us with fast answers and assistance at every point of the deal. She really stood out as one of the best managing agents I have worked with in a long time, and that is saying something in my 20+ years in the real estate industry! Dan was also great and quick to provide us with necessary docs & info as well. Will look forward to working with these two and Daisy in the future! read more

Daisy has been great as far as responsiveness and attention to detail. Looking forward to working more with them in the future.

If you prefer face to face, hands on interaction and dealing with actual people, this is not the management company for you. If you prefer a passive, app driven, buck rogers in the 25th century management model with robots, you're gonna love these guys. Except they don't have actual robots just a staff that acts like automatons until their a$$ is lit with a fire. They like a fair work life balance and who would blame them? Doesn't everyone? But if there's NOBODY around to answer an important question during regular hours...ehhhh. Thanks but no thanks. Despite the quirks, they manage. Their style isn't for everyone so with that in mind, whatever promises they make in the pitch, make note of. There's a chance they may need reminding. If you can record the pitch, even better. Also understand they'll drop you like a hot potato if they think it's getting too hard to manage your building even after a verbal "let's do this" but before a legally binding contract. If you're not technologically literate, they're not for you, period. They won't sent hard copies of anything. You need a device to interact with their app. This all sounds fantastic, but there are people that don't interact this way. And if you're on the managing board of a building, you get to deal with the fallout of the 3 octogenarians that still have landlines and have been faithfully paying their monthly for 40 years. But their credit rating is about to tank because they aren't equipped to make a payment online. Let's not call it ageist, but it's absolutely not inclusive. You also have the pleasure of dealing with the trust finder that's completely unaware of the proximity of their neighbors and a renting tenant of the owner's apartment. So when you lodge whatever complaint about the tenant, it goes directly to the absentee landlord and again, as board member you intervene to keep the peace. All in all, they manage some things well, like da moneys. Are they worth the monthly cost to be a glorified bookkeeper most of the time? It depends on your situ. Maybe that's all you need. If you're looking for a more hands on approach to building mgmt, move along. read more

Daisy Property Management is amazing! Best Property Management Company I've dealt with thus far as an owner! Super responsive and reliable! I've had a few instances especially where documents were required in a sensitive time manner, and each time, the agents at Daisy swiftly provided what i needed! Cannot thank them enough! Also, their online portal makes connecting and communications easy and flawless! HUGE THANKS to the folks at Daisy! read more

I am applying for a mortgage for my apartment in a condo building that Daisy manages. Dan has been very helpful with the many docs about the condo that my lender has requested. Big thanks to them! read more

Dan helped me with the Daisy application and move-in details. Dan was incredibly helpful and was patient throughout the entire process of getting my keys and solidifying my move in. Dan was very communicative and quick with responses. Stress is high during a move, but Dan helped alleviate any stress I had. I am very grateful for this experience and thank you, Dan! read more

Daisy services were most helpful. They were quick to answer any questions and made the moving into a new building easier. I appreciate their olevel of communication. read more

Irresponsible and unaccountable. Takes weeks to resolve trivial matters. Push everyone into stupid app. Cannot call and get someone to pick up the phone. The have some system that results in someone calling you back, maybe! read more

I'm happy to share that Dan on the Daisy Transfers Team has been super efficient, helpful, insightful, courteous and an absolute pleasure to work with. He is a role model for what total quality customer service is all about and it's greatly appreciated. read more

Dan and staff are responsive, courteous and do best to move things along. The addressed issues with my unique situation and in a timely manner and were very helpful. Keith Davidson read more

Just horrific. Horrible communication even in near-emergency circumstances. Stay away.

No star at all is my rating but that is not an option in this site. Disorganized, terrible communication to residents as well as to any contractors. No follow through on promise (at a public meeting) to follow up individually, even after a reminder of that promise. Echoing a previous review: irresponsible and unaccountable. Do not seem to even communicate internally, certainly not externally, no one answers the phone, must use the app which is not coordinated with the web. If they are really tech driven - beware of our future. read more

Charisma Natividad property manager with Daisy management is excellent. Charisma provides the highest quality level of service. Charisma is knowledgeable, responsive, and pleasant to work with. I'm an Associate Broker for 20 years with Douglas Elliman having worked with many property managers Charisma is excellent truly a pleasure to work with. Sincerely, Gregory C read more

The worst management company I have ever dealt with - a good friend is on the board of a building they manage and say the same thing. The issues, in short: 1) The are VERY cagey about giving out people's phone numbers. Everything must be done through the app or email (and they've openly admitted they don't check email). Their entire customer service center is in Israel, not in NYC - so they don't even have a familiarity with the properties or neighborhood the properties are in. I repeat - they DO NOT GIVE YOU NAMES AND NUMBERS of people working on your building. 2) Tickets go unanswered. My building has had leaks for two months in units that they don't respond to. It took them three weeks to get back to me about an issue with my apartment that put reconstruction at a work stoppage. A request for financials - which should take less than 24 hours - has still not been answered 10 days later. A customer service rep should be able to pull financials for the building. It's not that hard. You are better off having a cat that's blind and lives on Mars manage your company. They are HORRIBLE. read more

Daisy processed a co-op sale SO quickly. Charisma was especially kind and patient even when my emails weren't reaching her due to a tech error. read more

Blisteringly bad managemetn company. I do not think there's a worse option in the NY Metro area and there's a LOT of bad ones. They simply don't care and make all sorts of promises yet they follow through on none of them. Avoid Daisy at all costs. From keeping move-out deposits to ignoring critical building issues (except when the board meeting is approaching). We have a different person respond to every ticket we create in their system - each pleading ignorance at our situation even though it has been ongoing for 120 days. They're negligent and best to be simply avoided. Believe the poor reviews. read more

very responsive! Very easy to get ahold of. Pleasant working with them - highly recommend

A very prompt review of applications materials by Charisma Natividad! Sent the application to the Board on a timely basis. I have been selling real estate in Manhattan for 40 years so this was very much appreciated. read more

DO NOT USE. They are terrible at responding. They cannot answer basic questions about accounting or operations. Things get "escalated" without any response. They are honestly terrible. read more

Living in a Daisy is great. Their app is very helpful and they are very responsive as well.

Terrible "management" company. They refuse to provide a phone number to owners and route all communications via email. When owners contact them, including on time-sensitive matters, they are given the runaround. Daisy employees flat out lie about having received payments or documents. This is a front business -- it is not a legitimate management company. read more

One of the better, trusted companies around. Very professional. Highly recommended working with them.