I reserved Showtyme for a family trip from Austin to Fredericksburg in April. The reservation was for 15 which I was told by Franklin that our size would fit without any problems.
While our driver Trey was fantastic, the bus itself had issues. Some of the cup holders or bucket holders had nothing in place so if someone thought there was a bucket their belongings went down underneath. And there was a bit of garbage down there.
Most importantly the AC was bad. Water was hitting us on the way out and we asked Trey to check it. There was nothing he could do. On our way back there was minimal AC on the bus which made it VERY uncomfortable. Not even high heat summer yet...
There was no way to fit 15 people on the bus as initially thought so we had to have another car follow us which defeated the "togetherness" I was looking for. Not to mention had we had everyone on the bus we would have been miserable due to the AC issue. We were "sweating" in the back.
I did reach out to Franklin regarding these issues and was never responded to. Pretty disappointing. read more