We contacted Mike to unclog our kitchen drain and had asked him in advance via text--two days prior…read moreto the visit--to remove his shoes before working. We have a toddler, and he would need to walk through our child's play area where our son is barefoot, so this request was made for basic cleanliness and sanitation. When he arrived, his attitude was extremely poor and unfriendly. Despite the prior request, he did not remove his shoes. When we politely reminded him, he sighed and left the house without informing anyone. The job was never completed. Throughout the interaction, we were polite and courteous, and there was no justification for his behavior. This was highly unprofessional, and I would not recommend his services.

I'm in town visiting family and there had been a leak in the ceiling for the longest time. Decided…read moreto search for a plumber and came across Magic Drain. Michael was quick to respond to my inquiry and visited the house to check out the problem. He was very knowledgeable and explained where the leak was coming from. He answered any questions I had and came back the following day after discussing with my family. He was quick and efficient, very respectful of the property, as well. Pricing is very reasonable too! Side note.. I found out he had previously done work at my family home because he was familiar with the downstairs bathroom. He had helped with a clog and I wouldn't have thought there was any issue to begin with because he did such a good job! Highly recommended.

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

We would happily call them again for any water heater problems. Patrick arrived on time, was…read moreprofessional, and pleasant to deal with. He answered our questions and fixed our problem.

A new water heater was installed within five hours of us making the first call. Thank god we have…read morewater now. Thank you!!!

Above & beyond when it mattered the most. I got the text from my Wife that no one wants to see when…read morethey're in the middle of an event "we need a plumber ASAP." November 26th (the night before Thanksgiving) at 7:38pm. She was prepping and suddenly there was a water leak in the kitchen coming from the cabinets and it had even run down into the basement from the ceiling above that area. After contacting multiple plumbers and getting exactly what you'd expect on Thanksgiving Eve, no answer or we'll get to you Friday/Saturday. Michael responded just before 10pm and by 11:03pm he was at our house assessing the situation, and got right to work. He managed to have the perfect balance of work and getting things done and making great conversation. Even when I would walk away to not hover, he just liked having a good convo while working. When I started to fade from the time, he never slowed down, he stayed alert, positive, & friendly the entire time. He worked until just before 4am to repair the problem and get us back on course to host Thanksgiving. After he cleaned up the area, took out trash, removed debris and never wavered due to the hour. It's worth noting that he ran a vacuum hose while cutting, removing insulation, & any other time he would generate dust particles so that it wouldn't get all over. He actually left the area cleaner than when he started with the meticulous way he cleaned. 10/10 kinda guy & service!

Mike is phenomenal - he is so reliable and meticulous that it even amazed me for having higher…read morestandard in my line of work. He is now become my home service provider. Aesthetics of this work, personality, cost all are high quality with piece of mind. He bailed me out of a hack job and thus became my goto guy for all things plumbing.

My heroes! My boiler broke down during the weeks of 20 degree weather. They answered my call on a…read moreSaturday, came out within an hour, diagnosed the issue AND had the part and fixed it. And were even prepared to loan me space heaters if they couldn't fix it immediately. Reasonable prices too, especially for an emergency on a weekend. Highly recommend!

Owner responded back stating there was a misunderstanding between him and the employee. He didn't…read moremention that I was there when the call was made to the owner. The employee stated clearly the issue and didn't believe I should have been charged. However, I heard the owner over the phone say to charge us. In respond to being contacted. Interesting that he remembers this after almost 2 years. He remembers calling, texting, coming to my home? If he had offered the refund, why would I not take it? Since, he stated he made a mistake and should not have charged me, the right thing to do is mail me my check of $234 if indeed he is an honest person. Based on his response, this is another reason why I will only give him 1 star.

I'm just leaving this review as a heads up! My friend came home to a man inside her house. This…read moreso-called plumber let himself in after not receiving any answer to his knocking. Apparently the landlord called him in, but never gave any notice to this tenant. The man was very rude, using profanities and yelling at her. He almost got into a physical confrontation with the woman's friend (whom she called to come over because she was scared.) There should have been a police report filed in my opinion. This was totally unacceptable and unprofessional behavior. Do not use this company!

I have been using Pat from Robert A. Brydon Plumbing & Heating for many years. This company goes…read moreabove and beyond to resolve all types of plumbing and heating issues. The time Pat spends to troubleshoot a problematic situation shows me how much he takes pride in his work and reputation. This company thrives on cleanliness in the work environment and keeping everything in a professional matter. Also, I have been very impressed as to the fact that they insist upon wearing masks and take careful precautions to keep the customers safe due to the Covid Pandemic. Again, I would highly recommend this highly professional company for all types of plumbing and heating concerns. Total thumbs up!!! K.D. (Long-time Summit Resident)

Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

We hired Infinite Comfort to replace two HVAC units, and we've had them performing maintenance over…read morethe years. They are great. Getting an appointment is easy, they follow up with when they'll actually be on site, and they're good at their job. We recently performed a lot of work on our house, so we've worked with many companies to get work done. Very, very few of the companies that we work with are as organized and honorable. I am surprised to see the reviews here. They are good people that do a good job at a fair price.

Union County Plumbing saved us! Our boiler went out in the middle of the night when it was…read moreabsolutely freezing outside. The random 24/7 emergency service I called said we needed a whole new boiler. Thankfully I called Union County Plumbing in the morning and they came quickly. They were knowledgeable and reasonably priced. The boiler only needed a few replacement parts. Highly recommend!

Michael at Union County Plumbing and Heating did exceptional work on installing a new water heater…read moreand boiler. He communicated by text and came on time when scheduled. His prices were the best among the estimates I got and he explained what he was recommended. It is such an improvement over my old boiler. The new boiler is more compact, which gives me more room in a small laundry room. He also installed three new toilets within a day of my request. It is a pleasure to find a plumber who is excellent at as his craft, is reliable and has competitive pricing. I highly recommend Michael at Union County Plumbing and Heating.

Paul has done 2 jobs for me, one was a master bath Reno a couple of years ago, and most recently he…read morerepaired a leaky and noisy steam heating system. After getting quotes to re-pipe my steam heat system, I called Paul. He showed up within an hour, looked at the system, and said he could fix it for a fraction of the $11,000 i was quoted. Paul came with his crew the next day and got it done. No more leaks, system is almost too quiet now. I would recommend Paul and his team to anyone, he is fast reasonable, and does great work. Thanks!

From the owner: Serving the greater New Jersey area for the past 60 years!read more

Since moving to Union, NJ in October 2022 we've relied on Basco…read more They are skillful, efficient and courteous. Total professionals you can trust with your home's inner workings. They came highly recommended to us and we extend the recommendation to anyone in the area.

From the owner: 24/7 emergency calls,special offers,license plumber, owned family businessread more