Cancel

Open app

Search

Showcase SuperLux Chestnut Hill

2.8 (393 reviews)
Closed 12:00 pm - 10:00 PM

Showcase SuperLux Chestnut Hill Photos

Recommended Reviews - Showcase SuperLux Chestnut Hill

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Appetizer Bento box: onion rings, Thai chicken, Philly rolls and fries
Mike F.

My family and I frequent the Chestnut Hill movie theater, and while the food used to be decent, the quality has gone downhill lately. The last few times I've ordered, the food has arrived late, cold, and either undercooked or overcooked. This time, I tried the bento box and it was cold, lacked flavor, and honestly not even worth taking a picture of. For nearly $27, it wasn't worth it. I also had the pepperoni hot honey pizza, which was actually pretty good--but overall, I'm not sure I'll be ordering food from here again. It's just too expensive for such an underwhelming experience.

Food we couldn't  after movie was done with lights in in the teather

We're extremely disappointed by our experience at this theater and feel it's important to share what happened. We booked the 8:15 PM showing of Thunderbolt and spent over $150 between tickets, food, and drinks, expecting a relaxing, luxury movie night. To make it even more frustrating, this wasn't just any night -- we're two overworked parents who rarely get a night out alone. This was our long-overdue date night, something we were both really looking forward to. And this is the experience we got. Everything seemed fine at first -- we ordered food, and even a second round of drinks. But about halfway through the movie, we started noticing something that completely ruined the night: mice running up and down the theater stairs. It wasn't just once or twice. We kept feeling things brushing against our legs and arms -- and when we looked down, we were horrified to see mouse droppings all over the floor behind and beside our seats. At that point, we couldn't focus on the movie anymore. We couldn't even finish our food. The rest of the time, we were on edge, afraid mice were going to run across our feet or up our seats. The fact that this happened in a theater that promotes itself as high-end is unacceptable. The level of filth and presence of rodents is not only disgusting -- it's a serious health concern. We have photos and videos to back up what we saw, and it's clear this wasn't an isolated incident. We left feeling disgusted and incredibly let down -- not just because of the environment, but because we spent a good amount of money on what was supposed to be a well-earned, peaceful night together. Instead, we got stress, discomfort, and a theater filled with rodents. We truly hope management sees this and takes immediate action. No one should have to go through this -- especially not parents just trying to enjoy a rare night out.

Alexandra A.

We had a super good time . Watching the movie beetle juice , The staff was super friendly. The movie was awesome. They have full service as they bring the food to you . Or you can get it yourself at the consession stand.

Theater seats
Stephon M.

Love this theater! It's always clean, simple, and organized! I love that you can get food delivered to your seat. The pricing is great for what you get on the ticket price. The chicken tenders are amazing probably because they come from Davios! I didn't hang around much in the lobby yet but i will one day.

Bea T.

I really enjoy this theater because of the size and the comfortability except this time my seat warmer didn't work. However I did take the opportunity to order from the seat and surprisingly my burger was delicious and I did order the guacamole except it came with salsa which I really didn't appreciate I mean if it's gonna say salsa and guac they should say that. I don't feel I got my money's worth but I got a shit ton of tortilla chips leftovers. I realize this is not a five star experience for experience diners, but for a movie goers, it beats just eating popcorn and candy.

David C.

I wasn't impressed with this "Super"lux branch of Showcase. It has Davio's inside the theater, which is a fairly fancy restaurant with a hefty price tag of itself. The ticket price was a few dollars more than the Showcase back at home. Also, they didn't have cherry coke, which I've always managed to get at any theater, but I guess it's not Super enough to be on their list. The other noted enhancement is the chairs have 3 settings to recline and include a tray with a menu. Then you have staff walk around in the dark looking for who the order belongs to.

Jeff K.

Great options of movies usually, good is great and never had any issues. Saw Bob Marley: One Love and was good experience.

Che C.

I went to the Showcase Superlux to see Avatar: The Way of Water and the overall experience was a good one. The parking space was adequate, bathrooms were clean and the lobby had good lighting. The actual theater room was clean with the reclining and heated seats. We didn't partake in snacks because the line was super long and the place was super packed. Would recommend giving yourself a 30 min window before movie start time if you plan on ordering snacks. I also think there might be an option to order ahead and I would strongly recommend that. Great option for movie night....especially for a three hour long movie. Check them out.

See all

1 month ago

Helpful 1
Thanks 1
Love this 0
Oh no 1

1 month ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Nice environment - folks that work there were polite and helpful. Great seats, enjoyed the food and beer.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mike F.
45
176
566

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

1 year ago

Helpful 3
Thanks 1
Love this 0
Oh no 1

3 months ago

And the manager reached out to me and was going to send me some tickets as compensation and never did. Such a poor experience.

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 2
Thanks 1
Love this 1
Oh no 0
Photo of Sincere J.
337
158
230

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Bea T.
471
855
4129

2 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 2

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Sammy K.
262
13
3

2 years ago

Helpful 1
Thanks 2
Love this 0
Oh no 4

3 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 2

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0
Photo of Maisha R.
1984
1598
9477

7 years ago

Helpful 15
Thanks 0
Love this 23
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 3
Thanks 2
Love this 1
Oh no 3

3 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Fredo S.
11
109
203

5 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Nb N.
1
14
0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

This theatre is awesome! I went to go see Inside Out 2, and the service was amazing and the food was great.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Nicole B.
626
308
1

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Thalissa S.

Thalissa S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

THEY SUCK like all i wanted was to see the challengers movie and they wouldn't let me because i was 10 minutes late

Business owner information

Photo of Thalissa S.

Thalissa S.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mr. T.
20
128
12

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 10

Ask the Community - Showcase SuperLux Chestnut Hill

Is the theater clean and have good food?

Food was good but...there are mice.

Are there mice?

Yes! There was one at first, in the aisle (which was lit). And then, about 15 minutes later, there were a few! Had to leave..

Don’t See Your Question? Ask Away!

Review Highlights - Showcase SuperLux Chestnut Hill

While it is 30 dollars for a ticket, this includes unlimited popcorn and a 5 dollar credit for food/drink.

Mentioned in 15 reviews

Read more highlights

AMC South Bay Center 12

AMC South Bay Center 12

2.5
(136 reviews)
5.5 mi

Great, shops near by for shopping. Theatre is Clean and very way to get to with Ample Parking!read more

I am writing this review regarding a deeply upsetting incident that occurred around 2:50-3:00 PM at…read morethis theater. I was wrongfully accused of trespassing, forcibly removed, and threatened with severe legal action if I did not "cooperate," despite having done absolutely nothing wrong. I was told by staff that there was footage of me previously being escorted out for disorderly conduct. This claim is completely false. I have never been escorted out of this theater, nor have I ever engaged in disorderly behavior. When I stated this, I was still treated as guilty without any proof being shown to me. The situation escalated unnecessarily due to the conduct of two employees: * A male front desk security guard (bald, Afro-Latino appearance with glasses) * A female front desk employee with jet-black short hair and a neck tattoo Both individuals acted aggressively, dismissively, and abused their authority. I was publicly embarrassed, intimidated, and made to feel unsafe. Being threatened with "serious legal consequences" over a fabricated accusation is unacceptable and alarming. This experience reflects extremely poor training, lack of accountability, and reckless misuse of authority. I am requesting that this incident be formally reviewed, that the employees involved be properly disciplined, and that I receive follow-up from management addressing how this situation was allowed to happen. If appropriate action is not taken - including proper investigation and counsel - I will have no choice but to pursue legal action against this institution and the individuals for harassment, defamation, and emotional distress. No customer should ever be treated this way.

Photos
AMC South Bay Center 12
AMC South Bay Center 12
AMC South Bay Center 12

See all

AMC Assembly Row 12

AMC Assembly Row 12

3.2
(411 reviews)
6.8 mi

I saw Toy Story 5 with 4 friends at this theater and it was amazing. First, when we walked in they…read morehad the buzz lightyear anddd Pixar ball popcorn bucket. Let's gooo. These popcorn buckets can be hard to find (only at select theaters, while supplies last, etc.). We also saw Toy Story in their IMAX theater and the surround sound makes such a difference. Just know that if you're sitting in the front section of the theater, the chairs don't recline so you're really looking up at the screen. I can't wait to see Toy Story 5 again.

I had never been to the AMC at Assembly Row before and was honestly surprised to find out that only…read morethe front seats recline. Imagine paying almost $20 just to sit upright the whole movie AWFUL! It was a busy rainy night, so the theater felt crowded and a little uncomfortable overall. Between everyone coming in wet from the rain and the amount of people there, it definitely wasn't the most relaxing movie experience. One thing I did think was interesting was that the popcorn is already laid out so you can walk up and grab the one you want, but unfortunately the popcorn itself was stale and just not good at all. Pretty gross and $37 later (with the drink). The escalators also weren't working, so we had to walk all the way up. I didn't mind too much because hey, extra steps for the day, but what really stood out to me was that the elevator was also out. If someone needed accessibility accommodations, that would've been a serious issue. I did like that the parking garage is directly connected to the theater which made getting in and out convenient, but overall this isn't a theater I'd rush back to.

Photos
AMC Assembly Row 12
AMC Assembly Row 12
AMC Assembly Row 12

See all

Sunbrella IMAX 3D Theater

Sunbrella IMAX 3D Theater

4.3
(106 reviews)
11.7 mi

This is a great option for seeing an IMAX film. I confess it pales a little in comparison to the…read moreReading venue but as the business manager helpfully pointed out (thank you!) it seats half as many and I think the screen is smaller. Still, it beats the other IMAX theaters because of the comfortable seating and the buttkickers (rumbling vibrations). I met a friend there to see Godzilla v. Kong -- he had never been to a Jordan's IMAX and was surprised the seats didn't recline, but that didn't bother either of us. I was surprised that it wasn't packed for the first weekend of release but maybe it was the day before Easter, maybe it isn't as popular as I thought it would be (the movie) or maybe Natick doesn't get as much play, hard to say in one visit. But it worked to our advantage! I got in line about 30 minutes before the movie was due to start and they didn't let us in much before that. You enter from the back of the theater, which makes things much easier (in Reading you enter from the front/bottom and have to race up steps to get your seat of choice if it's packed). Otherwise, the experience was just as enjoyable. I think Reading is still my go-to, but I wouldn't hesitate to go to Natick if Reading wasn't available. It's nice to have options. We are very lucky to live in the Boston area. Oh, and I know some are put off by the lack of reserved seating, but you figure it out, just get there early if you're worried about getting the seat you want. And yes, one does have to walk through the store but several delightfully friendly sales people were happy to point me in the right direction and I didn't get too far before there was signage, so not to worry. Support our local theaters!!!!

Really over-rated place. First, you'll need a road map to find the theater once you actually enter…read morethe building. Second, widescreen experiences are only as good as the room they're in. This room is too small, and the screen is too large. There are only a handful of good seats. All others are too close to the screen. You'll get a stiff neck struggling to see the full picture, and rapid movement and extreme closeups will give you a headache. The special effects sound was also much too loud. And to the Jordan's staff, it's embarrassing that you sell such luxurious furniture in your store, while your chairs in the theater are so cramped in and uncomfortable. I so looked forward to seeing a great movie there, and when Oppenheimer arrived, I knew that was it. Instead, I left very, very disappointed. See their movies at other theaters. You'll save money and peace of mind, and you'll have a better experience.

Photos
Sunbrella IMAX 3D Theater
Sunbrella IMAX 3D Theater
Sunbrella IMAX 3D Theater

See all

West Newton Cinema

West Newton Cinema

2.5
(185 reviews)
3.4 mi

Bought 2 tickets in Jan for myself and daughter visiting from Colorado-situation arose where we…read morecouldn't go. I'm a senior with mobility issues-don't get out as much as I'd like. At time of purchase, checked refund policy-said you could put price towards a new show as long as you called at least an hour ahead, and there was room. Just got off phone with less than congenial manager. "Those were bought more than 2 months ago-sorry, that's our policy." Nowhere does it state there is a 2 month cutoff. Pretty shabby way to treat someone who would have liked to become a regular patron-to treat customers generally. It would have cost them nothing to let me use the tickets, following THEIR policy.

I recently spent a really solid Saturday at the West Newton Cinema. It is a super charming…read morehistoric theater. The small theater space is charming and intimate. It is neat to experience a film in a small room of strangers. The larger theater was larger than I expected. Both theaters had adequate a/c and old style theater seating. It's not a luxe experience but for me, that's better. I love a vintage space. The prices are typical for a non-luxe theater (like $10 to 12), for the show and for concessions. The bathroom is clean and kept up and decorated cutely! And they get both art films and bigger films. They have some vintage entertainment too. A Coin feed weight machine and Nickelodeon. Good shit! I am so glad a donor has saved the theater. There are a lot of closed businesses in the neighborhood. But there are still some good restaurants nearby. I hope the whole neighborhood bounces back.

Photos
Large theater
Large theater
The lobby and concessions
The lobby and concessions
Across the way from the upstairs hall

See all

Across the way from the upstairs hall

Showcase SuperLux Chestnut Hill - movietheaters - Updated July 2026

Loading...
Loading...
Loading...