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    ShopRite

    4.5 (2 reviews)
    Closed 7:00 am - 8:00 pm

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    CVS Pharmacy

    CVS Pharmacy

    (18 reviews)

    $$$$

    I waited several days before writing this, because, had I started immediately after the last time I…read moredealt with them, it would have been a "tapestry of obscenity" still hanging in space over the Hudson. For two years, I have more or less been forced to use CVS for any prescriptions that weren't mail order. I have a lot of health stuff, so this ends up being a lot of prescriptions. And unequivocally, I hate CVS. My gripes have been consistent and constant. Things I need are not in stock, though they're common and I get them every month. CVS doesn't have the strength/size/quantity I need, so they substitute and don't tell me (though they do have to speak with prescriber). I have multiple things to pick up, but when I go to the drive through and *ask* whether there are more, it's "No, that's it," when of course there's another one in a basket somewhere. They keep refilling an expensive med that I don't use any more, even when I've archived it and refused to accept it every time, so Spouse comes home with it, every time. (He forgets. That's why we pay professionals.) There were even times, when using their specialty pharmacy, I'd have it delivered to the store if I had to be gone for the day or it was really hot--all they have to do is unpack the huge outside box and put the much smaller pack in their large commercial refrigerator. Multiple times, as soon as it arrived, they would call me immediately and say, "You need to come pick this us now because we don't have room for it." That was untrue. They were just stupid. "I have it sent to you because I CAN'T GET IT RIGHT NOW." Last week was my limit. Despite having spoken with them before, a prescription that said clearly "30 days" was only filled with enough for 15 days, and they didn't explain to me why until I was crying and yelling on the phone. The woman I spoke with made it seem like it was my fault. Another prescription I needed was unavailable for refill on the website, just a note to "call the pharmacy". Why? No idea. "You just have to call us." I DON'T WANT TO CALL YOU! BECAUSE YOU MAKE ME CRY AND SCREAM! After that call, I moved everything to the mail order pharmacy, even though it's a megacorp and I don't like how they do business. I even contacted all my doctors and asked them to write new scripts. I archived every prescription and will refuse every call and SMS from them. I'm so angry now, my stomach is in a knot and, were someone from CVS here, I would want to smack them. I hate CVS. I hate CVS. I hate CVS.

    My review is not for the pharmacy but the store…read more I am in the area where this particular store is located at least once a month and I always stop in right off the Palisades to grab grub. I have found that ALL CVS stores are NOT the same when it comes to sales, BOGO, 1/2 prices and such. But for this store they always seems to have specials on those tins of almonds and chips that I cannot find at even my local CVS, so ya know,I buy bulk when I can LOL. The counter staff has always been super nice and the chances of me receiving that mile long receipt we have all known to be awarded after a 2 item shopping spree, is 100% guaranteed!.

    Walgreens

    Walgreens

    (15 reviews)

    $$

    Getting a prescription shouldn't be this hard. I've had misadventures of all kinds with Walgreens…read morePharmacy in Stony Point, but I am sharing my most recent, happening now, because having been on hold for 40 mins before I was disconnected, and waiting for 15 mins now since I called back, it seems to be a productive way to spend my time. Initially, I waited patiently while being told there were more than 3 callers ahead of me, I got down to 1 caller ahead of me before the call went dead. I'm down to one caller ahead of me again, now? What will happen? Oh, the suspense. It's now been one hour since I first called. I would love not to need to call, but the last time the same dr called in a prescription, I kept being told they never received it, until they found that the pharmacist took the call but never filled the prescription. Just one other misadventure. I need to know if this prescription is being filled. Even if after hours it's not ready,I just need to know that they have it! I don't blame the staff. This can't be pleasant for them, either. I don't think they are in charge of the phone system, or even managing customer service, but something is not working, so knowing that does not help much. A person!! Yay!!!!!!! Hallelujah!! But wait!! They can't find the prescription. There is no doubt that it was called in. My head hurts. Too late to do anything about it tonight. Still on my list for tomorrow. : / Very nice man.. but how can I feel good about another painfully frustrating Walgreens experience? Yeah. I can't.

    If I could give them 0 starts I would. I was on hold for 47m and on and still waiting! In order to…read morerefill my son's medication because the app and website wouldn't allow me to. It's frustrating to deal with the lack of care or lack of efficiency on apps, website or phone.

    CVS Pharmacy

    CVS Pharmacy

    (18 reviews)

    $

    I am so angry and upset I felt compelled to share my story. Today I had the most horrible customer…read moreservice experience at CVS in Stony Point. I went to make a return of 3 boxes of Christmas Lights and a Box of Hallmark Christmas Cards. All unopened and all on the same receipt of self checkout. For some crazy reason, the box of Christmas Cards on the receipt did not scan correctly when I made the purchase. Unbeknownst to me until I went to make the return, not only was I charged $20.49 for Christmas cards that were $17.49, they outright refused to make the return. When I asked to have them check the Christmas cards, they said they couldn't compare them as they are all sold out, even though it says clearly on the receipt what item I purchased. I spent over an hour of my time waiting on two managers, PABLO and THOMAS who treated me with utter disrespect and blank stares, each saying there was nothing they could do. How can that be an answer? They are both completely clueless and looked as if they rolled out of bed. What ever happened for dressing for the job? I've worked in retail, there has to be an over ride or I should have at least been offered a store credit. As a resident of Stony Point for over 30 years, I have been a loyal customer of CVS and I am being penalized for using self checkout. This because they don't have enough people employed to cover the registers, especially at Christmastime. I tried calling CVS main customer service, but of course they are experiencing an overload of calls. Gee I wonder why? I am calling again tomorrow and I'll keep you up dated. It's not about the $20.49, it's the principal.

    So many issues with this place. Management must be TERRIBLE. The pharmacy is extremely slow with…read moretheir customer service and the staff always seem unhappy. I think corporate needs to be notified. Do yourself a favor and go across the street to Walgreens. Or ANY other CVS location.

    ShopRite - drugstores - Updated May 2026

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