A friend never had issues there ever. The last time I was ever at a Shoney's It was with my now deceased brother, so many years. We decided to go there.
One spot of the building has rocks for ambiance and sprinkles of cigarette butts and litter.
The parking lot had trash strewn about.
The bathroom door - don't pull open, it's a push. Scared a lady. Scared me.
Drinks were served. The cokes tasted like acid seltzer with a hint of coke flavoring, the tea was sour.
I tried to get a hold of our waitress, she was young. There were other younger workers behind the counter. I felt ignored. One Young man looked in my direction but no acknowledgement I existed at all. Maybe my spirit was visiting and he didn't have the clairvoyance to see me. I'll assume that's what that was.
I took all 3 drinks up to the counter myself. Again, I was invisible. I need to learn to use this power I possess. The two young men at the counter looked right at me placing these 3 full drinks on the counter and no one asked why. I even said hello with no hello back. I was being ghosted for no reason.
I walked back to my booth with my family and sat down. The young waitress came over gave my child their vanilla milkshake and walked away. No smile. No "enjoy", just plop!
My child took one drink of the milkshake and looked at me as if they had just drunk Pepto Bismal.
I picked up the glass and just looking at the consistency I could tell it was wrong. I took a sip and the face that just appeared on my child made sense. It was like milk mixed with water and some whipped cream popped on top. The whipped cream was warm. It was like milk puked in the glass and had a friend make them look pretty. It was gross. They took it off our bill. They cleaned the iced tea and made it fresh and it tasted better. As a restaurant though, don't we check that for being old? I know when I worked at a fast food restaurant stickers were placed on items showing expiration dates. I mean....do you want to drink that? Don't serve it to your customers.
The food came out. They served over our heads. They couldn't balance the plate. I guess they were new, learning, I understand. The benefit of the doubt.
No refills. No acknowledgement. The young man who was at the counter looked up when a family member signaled him. I got a refill.
Then, the check. She didn't ask how we would like to pay or to split up the check. She brought over one check and when we said we wanted to split it, looked frustrated and walked away. Then returned. Wrong people on each check. The check was about the same for both, we didn't argue.
I go to pay. I saw the receipt she gave me. It was $30 and change. I put my card in. Nothing on the screen. Then, when I go to put in my pin I notice I'm being charged $36! I asked her why it was $6 more. She proceeds to tell me it was added to the tip. Say what? First of all, I was going to tip something. I had cash. Second of all, I should've had a choice. I didn't choose 20% but, okay! She said it was automatic. It's not, you added your tip and that's pretty sketchy. She apologized and then handed the device to my family member who saw an option for tip amount on their screen because they took this advice from her when I got scammed. I'm not thrilled. They showed me. There is an option, it's automatic and she lied. She scammed. She was untruthful.
I spoke to the manager who apologized and told me she was a couple of weeks new. She should know how to use the device by now, right? So how many other people has she done this to unknowingly? The manager states she will retrain the employee. I told her she needed to be careful.
I had a terrible experience there. read more