Stopped thru this town on a Saturday night around 9:00pm. Still busy, seated promptly. I have to give kudos to this establishment. Ordered the 6oz sirloin, hubby had NY Strip. With steak fries, sweet potato and a salad. No matter what state you go to, their service and their food is always good. Thanks Elizabethtown read more

I hadn't been to Texas Roadhouse in a few years given fitness training and meal planning I've been doing. I was quite excited when my daughter mentioned that we should visit. The rolls and cinnamon butter were always something I was fond of and looking forward to but their recipe seems to have changed from what I recall. The cinnamon butter wasn't as sweet as I remember it, and the bread not as hot and soft. I ordered a sirloin with salad and sweet potato. The steak was delicious, the salad not as robust with vegetables as I recall, and the sweet potato aggregate of cinnamon and butter not quite the same. I'm not sure if the recipes changed as they normally do over the years or whether I just don't appreciate it as much. Either way, I wasn't as impressed as I have been with other restaurants offering steak, salad, and sweet potatoes. Service was great. Hunter did a great job serving our needs and making sure everything was as good as it could be. They do offer a 10% military discount when you ask, although it's 10% off the main meal. We saved $1+. All four of us at the table were veterans and apparently eligible for the discount but it was only applied to the one meal. They have a virtual waitlist that you can add your name to in advance which I recommend to avoid too much of a wait. read more

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I hate to give a bad review but this was PITIFUL SERVICE, Clearly very poorly managed! Ample Expense Account for this Business Trip put me staying nearby so I thought, tried & proven TRH would be perfect for a Nice Steak & a LIT Cocktail! Dining alone, seated promptly. The person seating me carried rolls so I had that with no drink and I waited, waited and waited. I flagged three different servers asking if I had someone assigned to my table & that I was not waiting for another diner, was told yes and I still waited. Place not that busy for 4pm on a Wed. WALKED OUT & Nobody noticed or cared. UNACCEPTABLE read more

Texas Roadhouse is a chain with a decent reputation, and it was walking distance from our hotel. We were seated promptly and served the customary rolls. Our server came by to take drink orders. My husband had a domestic beer and I chose a glass of wine. Both came out quickly and were good. We decided to split a substantial entree' rather than ordering separately and decided on a combo with a 14 oz ribeye and ribs. we added a 3-shrimp skewer. For side orders, we each got a baked potato, one of them "loaded". We were enjoying our drinks when a server/food runner set two salads in front of us saying "one with eggs and one without" as she placed them in front of us. Confused, we explained we hadn't ordered salads. She took them away looking as confused as we were. Our food arrived shortly thereafter. It looked good, except for the steak which looked thin and anemic. We began splitting the food up but the ribs fell off the bone and wouldn't cut in half. The steak was about 1/2 inch thick and gristly. The provided steak knife was not up to the task but we mostly got it cut into strips. It didn't seem to be juicy at all. The loaded baked potato had a blob of bacon on top that needed to be crumbled and grated, unmelted cheese on top. It turned out to be lukewarm If not cool. As we started eating, it became apparent that the steak, ribs and loaded baked potato were not edible. My husband managed to make a "steak sandwich" out of a roll and a couple of strips of steak. He claimed the steak was reminiscent of a Waffle House steak served at 2AM, 25 years ago. I don't know, I'm going to assume he's right. I managed to eat some rib meat after I peeled off the dry, overcooked top parts and a strip of steak. My potato was hot and the butter did melt on it, so I had some of that. While we scavenged our table for edible food, our server had somehow disappeared into the ether. During our entire meal, we couldn't even see our server in the dining area anywhere. I kept hoping for someone's attention to send it back before we had to scavenge for a few edible morsels. Isn't it customary for a server or host to visit a table shortly after service to see if everything is okay and the steak is cooked correctly? When our server finally returned, to explain how to pay, we told her exactly the issues we had with our food quality. We told her to give it to somebody's dog. She offered to "recook our food". What does that mean? A new order of the same unacceptable food you can massacre again? Ummmm...No. As we were paying the full price of the meal we unable to eat, some apparent authority figure showed up to our table to again offer to "recook our food". We were leaving. As yet, we have received no response from the restaurant about our legitimate complaints read more

Food was great. Service started strong. Then a group of about 15 was seated in our corner. Mostly children. I love and have many kids, but when I am spending $50 a meal I would prefer not to have a herd of kids next to me. No refills on our drinks. Had to wait for our bill and boxes. We were instructed to use the kiosk on the table to pay. I don't like to pay like this but we would have waited forever for our ticket. read more

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Typical busy place but staff work hard to get people seated quickly. Server was great and very friendly. Great personality for such a busy place. Manager greeted table and assisted with a small issue. Food was great tasting as expected. Steak was cooked as ordered, very tender and not over seasoned. Potatoes did come out cold but staff quickly got a fresh dish and reserved new potatoes. Aside from that environment was friendly and as clean as a good steak house should be. Definitely a good one here in Elizabethtown read more

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I came in a few weeks ago. Told mgr. how bad it was.They apologized & said they were sending out 2 gift cards since we didn't eat our food!. We never received them. Apparently they don't care that the have the dirtiest roadhouse I've ever been in. The host that took us to our table told us she doesn't eat at there she drives to the outer loop roadhouse. The plates forks and glasses were all dirty and when they brought new ones they were wet. This place is gross and I will never advise anyone to eat here. read more

Would be more stars for sure if they had a regular bar area . Good food & service but we always sit in Texas road house bar area and it's a blast with the tvs etc . Never been to one without and then they didn't even have Jose Cuervo or a better tequila. So not a full bar at all . read more

The food was pretty good and the restaurant was very clean but what the best part of the whole experience was the service. Keegan was our waitress and she was absolutely phenomenal. She went above and beyond. Everyone should strive to deliver like her!! read more

So, to start off...I have a dairy allergy and try to be careful and not a "pain" when I go out to eat. Our server, Lillian, was AMAZING! She went out of her way to make sure my food was safe. She was very social, even with as busy as she was. If the rest of the staff are even half as kind as she was...they will all be great! read more

waitress was absolutely ridiculous, while ordering she cut us off from speaking and wrote our orders down wrong because of this, we got our food and it was cold, another waitress brought us refills because we stopped her after waiting for our waitress because she hadn't returned in 20 mins. overall HORRIBLE experience. read more

Anne was not the best server to begin with, I gave her the benefit of doubt, but we paid for our order on the kiosk and she came with our receipt and threw it on the table in front of my daughter. The managers just gave us vouchers and said they'll talk to her, but I believe that was the rudest person I have ever gotten. read more

Decided to choose this as my destination meal from an 11 hr journey to drive from West Grove, PA to Elizabethtown,Ky for a family funeral. I almost made the mistake of ordering steak, which is my usual here. But I was feeling adventurous (maybe it's the shirt I'm wearing), and I ordered baby back ribs. Waitress mentioned that they also serve salmon and you can get it blackened. When I asked if I can get a side of shrimp blackened, she paused and said she's never heard of anyone doing that at Texas Roadhouse. At this point, I was all about it. And the cook staff delivered! Those shrimp might have been pre~frozen, but they were bringing the heat. Even the bread they were staged on was on fire. One of the most enthusiastic meals I've ever had at Texas Roadhouse. Thank god it wasn't my birthday and those folks didn't come sing at my table. Get your shrimp blackened here folks. read more

Texas Roadhouse - Blackened Grilled Shrimp Sidekick and plain margarita with sugar rim. - Steakhouses Near Me - Elizabethtown, Kentucky

Our server made eye contact multiple times without checking on the table. Checked on us 1 time after we got our food. The food came out wrong got sent back and was burnt and dry. He said he would send the manager over and never did. We asked for a to-go drink and he went to get another table's drinks and brought them out and we waited another 5 minutes before we got our drink. He was slow and made it an awkward experience dining. We also were sat at a table that was disgusting underneath. There was visible food and silverware on the floor under our feet. read more

POC, steer clear! This specific restaurant in this town continues to be the place that my partner and I(both POC)get the most hateful looks when we come inside. The place is always full of white people, and it's like they have never seen any POC before, so they will stare daggers into you, not looking away unless you stare back.. sometimes not even then. The servers/host/hostesses are 9/10 always rude/disrespectful, some hosts/hostesses not even greeting us when we come in. We've gotten servers that did not smile once while serving us. The food also sucks. The last time we went to get a nice ribeye, the ribeye was bloody and disgusting, when it was supposed to be a medium rare, not rare, and when we asked for a new one, the new one came back not looking much better. I would just avoid this Texas Roadhouse. Even the rolls aren't worth it. read more

My wife and I went out for dinner last night at about 5:30 thinking it wouldn't be busy. We were wrong, and it was quite busy. Despite that, we were seated immediately and our food/drinks came out very quickly. The food was fantastic and our server Hunter was amazing. I hadn't been to a Texas Roadhouse in probably 10 years, and I will definitely we going back to this one again! read more

Chances are, you know what Texas Roadhouse is all about. If you don't, it's a fun, high energy place that is known for their steaks and margaritas. I love the salmon myself. I love that you can join the waitlist on the app. It was busy bur we were seated pretty quickly. During this trip, we had the best server. I wish I remembered his name, but he was so kind with my daughter, he is the reason we will be back. I'll have to update when I do read more

Texas Roadhouse - Steakhouses Near Me - Elizabethtown, Kentucky

Asked for table while we waited for our other couple to arrive with intention of getting drinks and appetizers. They said no and make you wait even though it was not even a1/3 full read more

I ordered an online order and they forgot an entire meal and when I went in to let them know the person behind the counter offered a refund instead of getting my food, and when I asked to get my food instead, they proceeded to roll their eyes and went to the back, then the manager came out to check my bag like I was lying. I felt very disrespected, and I did not feel like a valued customer. After the long wait of waiting for my food, my entire meal will be cold. It was a waste of $70. read more

Service was great pork chops were hard as a rock dry an way over cooked by the time they remade it my fiance was done eating so we didn't even get to eat together date ruined read more

Great food. Fast service. Loud and fun family atmosphere. Love their rolls!!! Best to reserve online

Pick up order. Delicious as always. Order was complete and included all the extras. Steak is always perfect

We were able to arrive here today right before they opened and it was such a TREAT to have a meal here. It's usually so busy when we are passing through town. The food was fresh, hot and delicious! Everything arrived at our table as we had requested. Thank you to our Server, Zaylee. She was very professional and cheerful and kind! Thank you Zaylee and thank you Texas Roadhouse to the Cooks and everyone else! This location is my Favorite Texas Roadhouse location! read more

I have always loved this Texas Roadhouse location the best! It has been awhile since I have been here and they haven't lost their touch! My friends and I met here for dinner a few days ago. It was crowded as usual but we were able to get in pretty quickly. We had the one of the greatest servers I have ever had. She was a young 22 year old girl. Her name was Emily. If an upper management member of this location is reading this review, give Emily a raise and make sure she feels appreciated! If she stays at Roadhouse she will be a great candidate for management. She was very personable, professional, and helpful. Thanks again Emily! read more

Great food, excellent service. The wait time though. Terrible. Sometimes up to two hours and that is during the week. With the number of hotels in walking distance this should be the biggest TRH in the nation. read more

Of the affordable steak chains this is the best. We have given up on Outback and this is where we go when traveling and want a fast and affordable steak. There are no dry aged or prime selection here just decent quality choice steak. If you seek prime try pappadeaux steak or capital grill. read more

I'm a huge Roadhouse fan. Been going there for years. This location (like most) is always slammed. The wait isn't bad if you check in early. Those rolls and cinnamon butter alone are worth it! read more

Texas Roadhouse - Steakhouses Near Me - Elizabethtown, Kentucky

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I visiting for lunch, got take out, and I can only speak for the pulled pork sandwich which was very dry and salty. I will say the service was very good tho and the lady was very welcoming. read more

Words in a review are not necessary, when this is the quality of food. To accompany our tiny brick rolls we also had 2 full slabs of ribs crispy burned and cold. read more

Texas Roadhouse - If you can't it figure out, this is a legendary Texas Roadhouse roll. - Steakhouses Near Me - Elizabethtown, Kentucky

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Came for late birthday dinner (ps if you don't want the waiting staff & entire restaurant knowing it's your birthday, don't say anything). We didn't acknowledge the reason for dining but there were about 8 other birthdays celebrating that evening as well. YeeHaw! Our server was nice she got our drinks orders and basket of rolls, which were hot & delicious. After viewing the menu & our party of 4 decided on our individual orders. We got a order of fried pickles for an appetizer with spicy ranch sauce & regular ranch sauce, a chicken critter's basket with 2 orders of steak fries, 8oz thick cut New York strip (medium) with side Cesar salad & loaded baked potato, 8oz thick cut New York strip (medium) with sides steak fries & green beans, I got the 80z sirloin steak with sides house salad w/ honey mustard dressing & baked sweet potato with brown sugar & cinnamon. Our waitress kept the rolls coming & along with our drinks. (Side note 2 of us asked for lemon in our waters & didn't come with lemon, I had to ask for lemon slices later on). Our fried pickles came out hot & crispy! They were delicious and even better dipped in the spicy ranch. A few minutes (5 mins ish) 2 of us got side salad that came out as we ordered. They were fresh & good. A little while later our food came out. Everything was fine and exactly what we ordered. Everyone's meal was delicious & flavored well. Didn't have any leftovers and we all left full. Only one complaint- both New York Strips steak had quite a bit of fatty meat that was hard to cut actual beef. Luckily it wasn't the entire thing. read more

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Chain steak house. Decor is to chain standards. Layout is the same in most locations. Again service is hit or miss. Not at all consistent, but many places struggle since Covid to get people to show up and do their jobs. read more

Amazing service by a sweet lady who seemed like she was born for that job. She was very attentive and told us she has been serving for a while. The steak came out perfect and the rolls were consistently coming out fresh and hot. I never have a bad experience at Texas Roadhouse and always leave happy! read more

Great food at affordable prices. The place was packed at 2:30 in the afternoon. They had full bar service, but the only thing missing was the bar. read more

I hate leaving this review. I know what the Roadhouse is capable of. But this one is missing the mark. My most recent visit is the cause for this review. I was there on a Monday. It was consistently busy, but not so much that there was a wait for a table. Right out if the gate, my bread was cold. The last time before, the bread was "hot" but undercooked. I placed my order and told my server I also would have a to go order. It was waiting for that order to be texted to me. I got an 8 oz filet, baked potato, and green beans. Only the green beans were marginally warm. The potato was really "off." TR is known for the salty skin on their potatoes. This one---I don't know if it wasn't prepped right, but the skin was very dark and had little to no salt. No huge deal...just further example of everything being off-kilter. My to go order was beef tips with mashed potatoes & gravy, no mushrooms, and a salad with extra egg, added bacon, and extra dressing. Idk why I didn't check it at the table. (Lesson learned!!!!) I got home, and I had a carton of beef tips with onions AND mushrooms (which I didn't want and told them no mushrooms). They completely botched the order even more because there were NO mashed potatoes AND NO gravy. At that point, the restaurant was closing so there was no point in calling or returning. I don't know what the disconnect is. I live in this area and frequently visit this particular restaurant. Over the past 6 - 12 months it has consistently declined. I've never had a bad server. There is a problem with getting food to the table while it's hot. When they get this right, it's great. It just never seems to happen. And the bread is always a gamble...as I stated before, the options tend to be 1) cold and somewhat dry or 2) pale (not browned) and hot but undercooked. I have stopped ordering broccoli. Even when I ask for it to be double steamed (which is really just an extra run in a microwave), it's always too hard and tough. It has happened so much that I just don't order it. The to go order was a ridiculous failure. Check everything, and know you're going to have to "fix it" before eating. read more

Place has no bar to sit at, when dining as a parry of 1. With that said, went on a wed night and it was busy, so I asked for a table after being told there is not a bar, and then was informed that since it was busy, they do t take parties of 1!!!! Wtf? Anyway, lost my business. read more

Rude hostess , had me go through more "red tape" just to get a "take out" order, I was surprised they got my order right cause that's only bright spot even though they didn't provide enough of that cinnamon butter for rolls and a sweet potato . Took longer than anticipated and they also gave me COLD FOOD IN GENERAL and UNDER COOKED steak . I honestly wouldn't recommend going this location - I've had better . My advice for the GM, please address the rudeness and someone teach the cooks how to cook - i heard it's a issue at this location for steaks to be undercooked after I tried eating it . Until then, I won't be coming back . I can get the same cold and undercooked food cheaper from home if I wanted . read more

The restaurant for a family dinner with our college daughter, one of those half way meetings. We didn't get there until late so I wasn't surprised that the place wasn't overly busy, but busy enough that you feel good about going there. We were seated shortly and drinks were served. The place was clean as were the restrooms. The bread and butter was yummy. Okay, I stole a bite and my blood sugar hated it, but I loved it. We all ordered steaks, NY Strips and fillet (I think they call them medallions). My steak was okay, not great, but not bad either. Their fake A-1 sauce is gross and I didn't like whatever the other sauce was either, it was super nasty. If the steak was super I wouldn't know that, but alas. The sides were yummy. Our server was really friendly and helpful until she wasn't. Trying to hint that she wanted us to leave after we ate she helped us pay, okay that could have been a nice gesture. Grabbing my drink glass and slamming it down into another and saying 'thanks for coming see you later' kinda pissed me off a bit. So she wanted to free up the table, I thought okay it must be busy still ... NOPE. Nobody waiting in the lobby, nobody outside, and nobody showed up for 10 minutes after we left. Remember we met our college daughter so we were talking in the parking lot. For the price the meal was mostly worth it, but I refuse to be treated like crap especially for no reason. Poor service isn't worth it ever. read more

We ate here while visiting from California. We have Texas Road House in California and we love this restaurant chain. Our experience at the Elizabethtown location was EXCELLENT! The food was amazing and the service was top notch. Our waitress was on top of things. She brought our soda refill before we even had to ask. She stopped by the right amount of times to see how we were doing and needed anything. The manager even stopped by to ask how our food was tasting. We did not take any pictures as we are regulars at Texas Road House in our home state. But at this location we ordered the cactus blossom and two bone-in ribeye steaks with mashed potatoes, fries and baked potato. The food was absolutely delicious. read more

Ate here the other day and was not that impressed with the service that we received! I ordered a 12 oz prime rib which when it came out it was the fattest steak I ever saw ! I sent it back to the kitchen and of course I had to wait awhile to get my next one since I pissed off the kitchen! My wife got the pork BBQ and it was cold but since I was still waiting for my second steak she decided not to send hers back since she was hungry! My 2nd steak came back and I was ready to eat it after waiting forever for it read more

Good service, visiting from out of town and welcoming staff Food was perfect Bees nice and cold read more