Pretty good food for a pretty reasonable price, but the staff made it even better! They saw us with 3 young kids and helped us out by bring us our food instead of having us come up to get it. Clean facility with a drink machine that allows you to choose from a wide variety of drinks! read more

The good was the person who took my order- she was professional and courteous. The salad was ok for a fast food salad although a bit overpriced. I only ate it because I was starving and didn't have time to go anywhere else on my lunch break. By the time I saw this my card had already been swiped... Keep reading... The bad I witnessed was the person who put my salad together... while the professional person was taking my payment at the drive thru window the other person was standing behind her waiting for the next order to come through and was resting her 100lb stomach on the counter, removing it, rubbing under it with the same hands she touches food with and then resting it back on top the counter!!! I was not only mortified but also in shock that a food chain could have this person handling food! I will never go back there again as long as that person is handling food- ever! It's disgusting and I cannot get the image out of my head!!! read more

Everytime i come to this zaxby they always get it wrong and the girl who takes the orders is always rushing and just plain rude.

Not gonna lie, Delicious chicken sandwiches, Tasty Fries,and the workers are very kind.

I frequently use the drive thru. It is a wonderful experience whenever Ms. Myrtle is the staff member on duty. No matter how busy she is, Ms. Myrtle takes excellent care of the customers. She is pleasant and very kind every time I go through. Please know that she is the Greatest and one of the reasons I visit that store. read more

Amazing food and in a timely fashionable manor. Clean and sanitized. Stationed completely full. Service is great

Food is amazing but DONT do curbside at this place ! Especially if you're on your lunch break... every single time I do curbside I have to call them to ask them to bring it out ... on the app it says it's done but you'll have to call them 12 minutes after it says it's done before you get it ... then food is cold read more

This store have to be the worst in the Elizabethtown/ Louisville area. Coming here is playing Russian roulette with your money. It's always slow with long lines, order be missing items and not correct. Some days the lobby be closed for a thousand reason. Today my Zensation salad have ingredients missing. It looked like somebody started eating it before putting a lead on and bagging it up. This is such a disappointment, but this is the closest store to the army base. read more

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The new chicken tacos were actually good. I wasn't quite sure what to expect with the chicken strip taco, but the chipotle, ranch, and the pico de gallo set it off! It was a little messy to eat and definitely was messy in the packaging. Overall, I would come back and eat this again. My only complaint with this location is the lady who works the drive-through. I don't understand why they always put Myrtle on the drive-through. She is not the most friendliest and welcoming person. And placing your order through the drive-through speaker with her is always difficult. You would think that you would want a friendly inviting welcoming person greeting your customers as they come through the drive-through. After Myrtle handed me my card back, and my order I politely said thank you, (as I always do everywhere) and she shut the window on me without a response. Ohh Myrtle I hope you have a better day ahead! read more

Zaxbys - Chipotle Chicken Taco - Chicken Wings Near Me - Elizabethtown, Kentucky

We don't have Zaxby's in South Florida so we decided to give it a try since we love good chicken items. Spent over $27 on two chicken sandwich combos and two sides. The $4.39 fried pickles were just freezer to fryer and the $4.39 cheese bites were flavorless. I was hoping for something similar to cheese curds. But these had no flavor or texture to melted cheese. I had asked for the spicy version on my sandwich and the other was original. Both sandwiches came plain no spicy one. They had just opened but our fries were Luke warm. Sorry if this sounds like a launder list of complaints but just an honest review of our experience. On the positive side our cashier was friendly and cordial. She engaged us in conversation after our order was rang up. Also the facility was clean and inviting. But this will probably be my last time at a Zaxby's. read more

Horrible service... the food has to be remade because it was so sloppy and poorly put together. We asked the last about our fries and that we were waiting for over 25 minutes...her response was so has everyone else! Never again. The lobby is filthy and so are the bathrooms. Chairs are brown and falling apart. read more

Zaxbys - Everyone waiting - Chicken Wings Near Me - Elizabethtown, Kentucky

The kiddo wanted to celebrate the last day of school and requested Zaxby's. It's been a long time since I've been to one. We order the family tender meal with sauces and fries and drinks. The price was fair. It was a lot of chicken strips and not enough sauce ratio. But the chicken was hot and well cooked, the fries were well seasoned and fresh and hot. They offer the self served soft drinks with the different flavor options. Surprisingly a great experience! Thanks Zaxby staff for being top notch! read more

Was down right ...." WONDERFUL" The food was delicious and the service was great but I have one one small suggestion...the food could have been a little bit more, haha read more

Meh. Not at all what I was expecting. I am a major chicken strip whore (meaning I LOVE a good chicken strip). I ordered the 6 strip combo, large fries, and a fizzy fruit punch. The chicken was super bland and barely had any taste. When you have to consistently dunk the chicken into the sauce to get some type of flavor, there is an issue. Will not come back again. read more

Service was great food was just ok nothing spectacular. Chicken strips had no flavor. Wing sauce is just ok.

This Zaxbys location is very good. Their food is consistently fresh and hot. Service is also consistently good. The drive though is sometimes a little slow but that's because they make everything as it is ordered. I always get the big Cobb salad with fried chicken. It has egg, bacon, fried inions, cucumber, and cheese. It also comes with fresh toast. They have the best ranch dressing and I always order an extra pack. I have had other things there and they have all been good. read more

Pretty sure everyone has already had Zaxby's. Only difference for us was we were in a different city. Store had the entrances marked for enter and exit only. Employees that we came across had a mask on. They had an employee working the drink and condiment counter. There was a large glass/plexiglass section in front of the cashier. Unlike the last couple places we have been with no air - they had the air cranked on freezer mode. Tables were marked which ones available to sit at. At inside as well as several other customers. Food was nice and hot. Fries were hot and nicely seasoned. Would definitely return if in the area again. read more

I can't understand why places like this charge for extra sauces. The meals are already expensive enough. Then if you try DoorDashing, there's no way to actually order extra sauces. Don't bother calling the restaurant and asking them to add more either. Apparently Zaxby's doesn't do well enough to be handing out free sauce. read more

The service was alright. The food was not very good. They didn't get very much portion wise. The bread was soggy. And the chicken was not as good as normal. I also ordered three cookies and didn't get them even though I paid for them. I guess that's partially my fault for not checking the bag. read more

In the seven years I've lived in Elizabethtown, I've always loved coming to Zaxby's and getting their chicken finger plate. Unfortunately, that's no longer the case. If you go through the drive thru, you can hardly understand a single thing the employee is saying because their speaker is almost broken and pretty much only projects static. Also, if you want any extra sauces, you have to pay 25 cents for each and aren't guaranteed they'll be in the bag. I ordered an extra ranch and didn't realize until I got home that they didn't include it. Overall, I'm disappointed with their service and food and likely won't return. Update: A year later. Came back for chicken plate - I am weak. They also fixed their speaker. read more

Don't bother ordering on the app. The dining room is closed and you still have to wait 20-30 minutes in the drive thru for your food. My order had been sitting for at least 15-20 minutes and was soggy and gross by the time I got it. Not worth it!!!! read more

So disappointed with this establishment. I was expecting something great considering there were a lot of these restaurants in Kentucky. We ordered chicken fingers with fries, hot wings, and their version of mozzarella sticks. The food all came out cold. The batter was minimal and had no flavor. At least the toast bread was good. :) read more

I've only had it a couple times. It's okay. The sauce and chicken aren't anything special. I was super excited about the Asian zalad. It was okay but it had too much dressing on it. I just wanted it to be better but it is just a chain restaurant. So it wouldn't be anything exciting. read more

Always delicious and cooked to perfection. The staff is always kind and in an upbeat, positive attitude. Everything on the item is delicious. My favorite things to order are the Zaxbys's club, Kickin Chicken Sandwich and the Cajun Club. The wings are fantastic, especially boneless. Phenomenal is just one of the many positive adjectives I could use to describe Zaxbys. But the real cherry on top of a truly truly scrumptious meal is the Birthday Cake Milkshake. Ladies and gentleman, you haven't lived until you've tried one of these marvels. So save a trip to Zaxbys for your diet cheat day, it will be well worth it. read more

Zaxbys - Original BBQ wings and large water. - Chicken Wings Near Me - Elizabethtown, Kentucky

Yes, they earned a 4. I was running behind, as usual for work. It was 2pm in the afternoon, and I was starved. I needed to find a quick place to grab a bite and get on my way. Yes, I had to eat in my car, but hey, at least I was able to eat something. I literally had only 5 minutes to spare to ensure a timely arrival in Louisville to my meeting at 3. I was able get through the drive thru get my food, and back on the road in less than 3 minutes! My food was fresh and fast! The employee was so sweet too! That kids meal, chicken fingers and fries, hit the spot and help with the hangry pains! Super convenient and tasty! read more

Chicken was over cooked and tough. Fries were cold and never got a full drink.. It used to be a great place to eat but they changed managers and its sub par at best.. I've eaten at this location for years and now it sucks.. Pretty safe to say I won't be back. read more

The food was good tonight. I had the Big Zax Snack. The chicken fingers were hot. The fries were hot and salted just right. Took home a gallon of their sweet tea. A great dinner. read more

Zaxbys - Chicken Wings Near Me - Elizabethtown, Kentucky

This Zaxby's always has hot food and great fast service. Went through drive thru tonight for some teriyaki and hot honey mustard wings. I wasn't too crazy about the "Hot Honey Mustard" wings I ordered because to me--its sort of false advertisement because those wings aren't hot but I suppose for people who can't stand true heat, those wings are probably hot to them. Luckily, I also ordered teriyaki wings which served as a perfect compliment to the (2B Thai) Fried Rice I ordered prior to going to Zaxby's. Yeah, I know....some hell of a combination and it's a lot to go to two different places for a meal, but I'm a foodie so I'll go to the ends of the earth trying new things. If I could do it for a living--I definitely would. read more

Some of my favorite boneless wings! Drive through can be a little slow sometimes but all in all this place is great.

You can't go wrong with Zaxby's. I always get the Bleu Zalad with buffaloed chicken and extra Texas toast. It is to die for. The nibblerz are pretty pricey, but they are well worth it. Make sure to get extra zax sauce. It's seriously the best place to get chicken meals from when you're tired of eating fried chicken. So flavorful and delicious. Definitely check it out sometime. read more

Haven't been to a Zaxbys in years. The service was friendly the food was quick. I ordered the chicken finger plater with honey mustard toss and it was good. I'll be honest though the absolute best part of the meal was that piece of toast it was freaking amazing. It was lightly toasted and slightly buttered and pure heaven. I mean id go there and just order toast literally. read more

Zaxby's food is always good and the service is always slightly slow. This location is no different. The decor is fun and the house chicken salad is delicious. Sweet tea is tooooo die for! Gotta love Southern knock you down sweet tea. I will definately go back! read more

I used to like this place. However, I will probably never be back. I always thought they were a little pricey, But the food was good. This is no longer the case, a couple of days ago I got 20 traditional teriyaki wings and they tasted nasty. The chicken itself must've been old or something, I do not know, but it was horrible, did not finish it. read more

By far the worst Zaxby's you could possibly go to. People in Elizabethtown who have never been to other Zaxby's think it's a terrible chain! Each Zaxby's is franchised so there is nothing that can be done. The food is fine, thus worthy of 2 stars, but that's if you get what you order. Consistently receive incorrect products and often incorrect sauces. It's easy to understand why the parking lot is regularly empty despite the Zaxby's greatness at other locations. I hope the people who run this location realize their issues before this gets shut down. read more

It was ok for fast food. Kinda expensive and not much to it. The chicken was good but not fresh. It wasnt fried crispy is was kinda warm and limp like it was microwaved. The highlight of the meal was the Colslaw. read more

The best chicken sandwich I've ever had. My wife loved her chicken salad. She has coworkers who drive from Radcliff just to get the "zalad". Another plus is it actually scored 100 with the health department and I know how hard that is to do. read more

Picked up an order to go and ordered a couple of the black & blue salads with blue cheese dressing. Got home and they gave mediteranean dressing -- not good at all with the salads. Should pay attention to the details. Also charged $0.75 for water. read more

After hearing a lot of hype about how good this place was, we decided to give it a try. I was NOT impressed. The food was eatable but not very tasty. Won't be going back. read more

I have always liked their food in the past, and service was great. Although they are now charging a dollar per chicken tender to dip into any of their hot sauces. A four piece meal is already $7.49 + $4 to add sauce + tax = over $12 for a four piece chicken tender meal. When I saw that I cancelled my order, and drove off. read more

The chicken tasted really good but there was not near enough salad dressing to even touch half the salad. The croutons were super salty but otherwise delicious. The staff were very kind. Given the lack of dressing, I would not return. read more