After my last review the manager reached out and provided me with a coupon to try them again. I added a star do the customer service. While the potato soup is always the same, the portion is rather small. I really liked the chicken bacon rancher, would order that again. Hubby got the cheesesteak. He was not impressed. The steak was chewy and the peppers tasted more like pimentos. I had a 1/2 off a bakery item so I tried the Dubai cookie. I don't recommend it. It's cold, more like a filled brownie. If you're paying full price, it's definitely not worth $3. I'd get the kitchen sink instead. read more

Panera Bread - Potato soup, chicken bacon rancher and whole cheesesteak - Sandwiches Near Me - Elizabethtown, Kentucky

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The waitress didn't speak English. I realize Spanish is the language of USA, but I don't speak it. I left without eating. The bob evens has English speaking waitresses, so it was better. read more

It's been years since I've been back, with the changes in their menu it just didn't speak to me, I'm not sure if I will ever go back there. I did get a sandwich and drink, it took forever to get waited on I was going to get a pastry but didn't care for anything they had. I don't get it read more

Double check when placing your order, requested a toasted sandwich, guess they didn't understand I was requesting they toast my bread for my sandwich and my side was chosen for me by default . Not complaining really, I should have double checked the order before assuming it would be correct. read more

This Panera Bread location has the prettiest outdoor seating area that's so perfect and welcoming!! Passing through the town, I'm so glad I stumbled upon this restaurant. The inside is super spacious and open, the windows adding to the beautiful interior. Staff was also super friendly and kind, answering any questions I had and even giving me a water bowl for my dog. I would definitely recommend this restaurant and hope I can visit again when I am in the area next. Thanks, Panera!! read more

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I can't stand Panera bread. It's not just Etown. I have been a few times to different locations as well as this one and each time come out disappointed. Adventurous sandwich designs but for some reason it's always a mess or doesn't taste good. I will say bagels are good. I enjoy those. Not sure what's up with the sandwiches though. read more

The "full size" salad now appears to be smaller than the half salad was before the corporate buyout. It's ridiculous. I think I'm going to have to drop this off the rotation. You can be expensive and have decent sized salads, soups and sandwiches, or be reasonably priced and have tiny sized salads and sandwiches and soups. But you can't morally be both expensive and tiny. And the acorn squash soup is disgusting! read more

The sandwiches are definetly not as good as they used to be. The tuna is a very small amount. The people making the food did not wear gloves The facility was not very clean. Maybe just a bad day, maybe short of staff not sure. The deserts looked good! read more

A very wonderful and peaceful environment/ambience to the entire restaurant. The food was superb and very fresh and hot, as well the service being somewhat quick for the desired food I'd ordered. I always enjoy coming here. read more

Always consistent, always good no matter what location I happen to be in especially when the selection of bread at the grocery stores is limited to white bread consistency I can always count on Panera Bread's crusty rolls. read more

Slowest service in drive through history. I ordered my food on the app. I have been sitting in the drive through for well over the time I was told to be here. read more

Panera Bread - Sandwiches Near Me - Elizabethtown, Kentucky

Panera has gone not only expensive But also chintzy. When I first looked at my one half strawberry poppyseed salad, I thought they had divided the fruit into a separate container. But NO!! the half full half container was it. The dressing portion is so small it barely wets a quarter of the half salad. The soup container was only slightly better. This squeezing of the customer seems to be a trend. I think during pandemic they seemed more grateful for the business. For those of you wondering about three stars it's because the personnel and pastries are very good. read more

price was a scam..ordered the you pick two meal for $8, got charged $17.81. not worth the money or time.

An absolutely amazing experience. Love the food here and the employees are always so friendly. would definitely recommend to anyone that wants to go to a place and relax and eat read more

Ordered half a Mediterranean sandwich with a cup of French onion soup, The soup was tasty and stood up well to the strong flavors of the vegetables and feta on the sandwich. It was filling, but next time I will order a bowl of the delightful soup. read more

Stopping for a snack but ended up getting dinner. We ordered the 2 for 2! (1/2 sandwich and soup) One turkey and avocado BLT ( just a little too much mayonnaise for my taste) but...YUMM!- along with a chicken noodle soup. The other sandwich was a bacon turkey bravo- which was very delicious according to my husband- along with the onion soup! We also took advantage of the 99 Cents pastry along with our meal! Loved the fact I had a free pastry- so we had 3 pastries in total...a win win situation! It never disappoints... Love coming to our E-Town Panera! read more

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The green smoothie is good but wtf? 6$? I don't think so. I'll come back for the food but not that lol

I only have you a one star as that is the lowest I can go, I placed my order on the website, drove to the restaurant l, sent the information that I had arrived, and proceeded to wait almost 30 minutes for curdside, ai finally called and they tell me that can't find me well I followed the only signage I saw, out front, and they had my phone number but didn't bother to call, them when we went to the park to eat the cold food, the grilled cheese I had asked to have the crust cut off from was half fixed so cold it was stick to the paper, and then the soup I ordered as to eat in the eat, guess what I didn't even have a spoon, so I have to wait even longer until I finally get home, so very disappointed, and now I remember why this is actually the first time this year I have bothered to dine here, and I won't be returning too expensive and crappy service, sad read more

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Surprisedly fast service during lunch rush. I love their salads, soups,sandwiches and bagels. We got 2 orders and they got them both right and didn't give us a fuss about it either. When I got back into the office, my soup was still hot and well portioned, my sandwich was well made and delicious and of course my baguette was a healthy size. My co-workers order was fresh and correct, the only thing, her baguette was 1/2 the size of mine. So that was our only complaint. read more

It obviously that drive in customers are more important than walk in customers. Five people people waiting in line and one person behind the register with staff walking around not doing anything. Great for lunch, but it's not even 9:30am and they are out of bagels. WTF!!!. Come on guys, it's Bagel Tuesday and you don't have enough to get through breakfast?. I'll not come here for breakfast. read more

I LOOOOVE me some Panera, but this location is always out of something! How are you not going to have tomato basil OR broccoli cheddar (I don't think there was chicken noodle either)?! I settled for black bean soup. It was pretty flavorless compared to the one I make at home. On a previous visit, they were also out of yogurt for the kids meals. Aside from that, food and drinks are always tasty! Seating can be tricky if it's extra busy! The kiosks are they way to go when the line is long! There usually isn't anyone using them, so it's easy to order and get seated quickly! Food comes out quickly as well, so Panera is perfect for a quick lunch! read more

Panera Bread - Forever out of something - Sandwiches Near Me - Elizabethtown, Kentucky

that blonde short manager girl ( i do believe her name is karen) kept giving me dirty looks and caught an attitude when i asked if she could heat up my soup because it was cold, everyone else was nice she just seemed stuck up and entitled, i do expect something to change bc i have been visiting this location for some years now and no one else has ever caught an attitude with me over me asking them to do their fucking job!!!! i have called and notified corporate about Ms, karen because that behaviour is unacceptable. read more

Stopped in for lunch on Tuesday. I truly believe it will be my last time at a Panera. I ordered Pick 2. I chose the geek salad and 1/2 almond chicken salad. The salad was very wilted and takes like it had been sitting in watered down dressing for hours. There was very little feta - more like a dusting of feta. My sandwich wasn't much better. Hardly any chicken salad, also tasted like watered down Mayo. The best part was the apple I got as my side. Over $15 for a crappy lunch. Never again!! read more

As a Panera rewards member, I frequent more than a fair share of locations across Kentucky. This one is pretty poor. Arrived at 1020 Sat in the drive through for 20 minutes and was still multiple cars away from the window. Had to leave for an 11AM call without my iced coffee. read more

Panera is okay. It used to be better! Sometimes now the restaurant is dirty or it bothers my stomach. The food sometimes seems like it was rushed and I'm not sure anything is homemade in store anymore. The prices are getting pretty expensive. Mc allisters may be better! read more

I went there for a bacon turkey bravo all I could taste was the sauce, very disappointing. My cousin ordered the chicken noodle soup almost nothing but broth. The service was good except for the fact that there was a worker just talking to the workers/cooks, and I couldn't grab my food. I got chips and there was a huge tear in my bag of chips with black crust falling out. The place in general has a nice ambiance. Lots of people. But when I was getting my drink I dropped my straw and when I was picking it up there was a huge cockroach/cricket disgusting thing. Overall the food experience is a 7/10, the service is a 8-9/10, the ambiance is a 9-10/10/9.5/10. Disappointed but would go back in the future. Up your game panera. That was not work the $42.50 for four meals that I could make at home without the roaches nor the problems. read more

A very cozy and comfortable bakery in Elizabethtown, only a few minutes' walk away from the Towne Mall. This place was surprisingly busy when I came in on a Saturday afternoon, but that didn't seem to slow down the service here. They were ready for me up at the counter even before I was, and it didn't take them more than a few minutes to make my sandwich. I'm always really impressed when places manage to do this. They use this new pager technology to alert customers when their orders are ready. The little device that they hand you after you order will beep, light up, and vibrate when they put your food up at the pick up counter. There, you put down the pager and pick up your order. It's really cool when restaurants and cafes decide to use advanced technology. The place is also quite spacious and has at least one fireplace inside. There are also tables and chairs outside if it's too crowded inside or if the weather is just too nice for you to not be outside. I ordered a whole Italian combo on ciabatta bread sandwich for $7.99. The bread was quite tasty, as were the contents (roast beef, smoked turkey, ham, salami, Swiss cheese, peperoncini, lettuce, tomatoes, onions, and their "special" spread). My only complaints with the sandwich were that it was kind of small, and that almost nine dollars for such a little sandwich seems disproportionate. But they do offer a full variety of other items in their bakery that I'm curious to try out if I ever get the chance to visit again. read more

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The Panera un Elizabethtown is one of the best I've been too. It is always clean and well kept. The food is consistently good and the service is typically good. I love the bread bowls of soup and the souffles. My only complaint is that it is always freezing inside. I have to take a jacket every time I go. read more

Panera Bread - Tomato soup bread bowl. - Sandwiches Near Me - Elizabethtown, Kentucky

Panera not only cooks up some of the freshest, tastiest baked goods you can find; they also have breakfast lunch and dinner at reasonable prices. I love stopping here for something to eat, drink and a yummy treat!!! read more

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We have always loved Panera, but so happy to get out of the house recently and support our favorite place locally. Thank you to all the staff for always making us feel so welcome, getting our orders correct , serving them so fresh and timely, and always delicious and healthy. read more

I love Panera! Why is this location ALWAYS out of everything! The worst is when you order an item and go to pick it up only to find out that they actually don't have it! Ugh read more

They ran out of tuna. I got a grain bowl instead with no Greek yogurt because I can't do dairy. They forgot to remove the Greek yogurt and because of the pandemic, they told me to throw it away. They remade the grain bowl that supposedly had brown rice. It tasted like dry nastiness. I wish I could have gotten my money back. read more

This location is somewhat hidden. Located across the streets from the mall in etown and the same strip mall as Kroger. It's not easily seen from Dixie Highway so anyone from out of town may not even see it. I visited here on a Tuesday morning around 8 for a meeting. Panera is always a great place to work remotely but this morning I was there to meet with someone. The wait wasn't long at the counter or for them to heat up my bagel. Service was friendly and fast. The only complaint the half and half was empty and the skim milk for coffee was very low too. Also, they were out of reduced fat cream cheese. But hey when you opt for the cinnamon crunch bagel just eat all those calories...right?!? Other than that, the experience was consistent to that at a Panera. read more

I travel a lot for work and use Paneras across the state for catering. This Panera is one of the worst...and my bad experiences here is a trend...not an outlier. Not only is it fly infested...but they are always out of certain foods necessary for the order. And, of course, your family places the order and they don't tell you until later. They don't apologize or try to help make it right. Of course, when we got our order - it was not completely correct. I would recommend going somewhere else until they get new management with this location. read more

The WORST one I've been too. First, I ordered the CHICKEN tortellini alfredo as I always do but guess what? They didn't put the chicken! Then the manager said "oh, it was supposed to have chicken?" Second, I ordered broccoli cheddar soup and I eat on it a bit and notice something on my bowl. Figured hey the bowl is just stained but then I scratch it and it comes off! THEY SERVED ME SOUP IN A DIRTY BOWL! Then had the audacity to say it was stained and said they'd just pour the rest into another bowl! Um no thank you, so we got up and left. The only reason it got one star is bc I can't post a review without one. read more

I love their cinnamon crunch bagel! It is delicious. Every time I come to this Panera Bread the food is amazing and the service is fast. The employees are always very nice as well! read more

Just waited 10 minutes for a six dollar smoothie that was so full of golf ball sized ice chunks I had to throw the straw away. Good job guys, way to bring your A game. I mean it's ice and fruit not really that complex right? read more

Well I gave it just because NORMALLY... I am satisfied, the last 15 months Elizabethtown Panera overall service has gone down! The prep area looks to be a sanitation hazard. Gloves touching door bags & food. But here my Asiago bacon sandwich. Presentation is everything to me egg is off & the plate... read more

Panera Bread - Sandwiches Near Me - Elizabethtown, Kentucky

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Ordered through a food delivery service. None of the pictures and food sizes looked anything like the picture. The biggest disappointment was a chicken salad that was smaller than a warm bowl that I also ordered. I feel cheated that I received so little food for the price. This was my first time trying and it's definitely my last. Basically it's overprice children portion menu. read more

A little slow, but they're always super sweet and kind. My food is always fresh, and I've never had an issue with any of my orders.