Very nice staff and easy ups drop off I would highly reccommend everyone for coming hereread more

DO NOT order parts thru here. if they dont have them in stock, move on. i waited 4 weeks to receive…read morea handle assembly (i paid in full) i called up my old employer (largest stihl dealer in the NE) and asked if the part i needed was on backorder, it was not... the general rule is if you order from stihl, anything over 50$ is free 2-day shipping (my part was 60$) they had originally promised me it would be a week or week and a half, that however was untrue. i called every week sometimes twice a week as this saw is very expensive and the customer i'm doing the repair for was eager to get his equipment back. same excuse every call "we've ordered the part it should be in anywhere from monday to tuesday", if i called on a monday they'd say; "wednesday to friday." this business lacks organization and my customer was afraid to go here for the repair initially as thi company has a reputation for either further breaking equipment, or losing the equipment. my suggestion, sure the parts may be cheap, but do you really want to get screwed in the longrun?

Great local hardware store that manages to have it all! If you've ever been lost in Home Depot or…read moreLowe's frantically trying to flag down an employee to get help - Durfee's is the spot to go to. The friendly staff are helpful and can point you in the right direction for what you need. There's an information desk to the left when you walk in and you can usually ask questions there, if there's no one there the cashiers can help. They do so many different things that I didn't know about - they rent power tools and it's super affordable (I rented a sander for 4 hrs for $10), they repair screen doors, they have garden supplies...the list goes on. I'm super happy with the repair they did on my screen door so I'm including a picture.

This is an 'old school' neighborhood hardware school. They have a little bit of a lot of things!…read more As soon as you walk to the entrance you notice the old door. The till counter also looks like it has been there for years. The aisles are narrow and chock full of just about everything you could want. The staff are very friendly. There is a small parking area to the side of the building, but it's also right in Rolf Square, so easy to walk to if you live in the area. Definitely a must try and a great way to support a community shop.

The service here is good and the selection of items are great for getting beach chairs or things…read morefor an RV. You can order online and pick it up.

Through the magic of Chat GPT and the internet I was referred to Jerry's paint&hardware in Rhode…read moreIsland, USA. I live in Northern Kentucky. I needed a discontinued faucet for my hallway bath, as my old one was now leaking. I talked to Rob (He's very professional.) and he sent me a matching faucet in the mail. It's now installed ,working great. Jerry's paint and hardware has it going on. They made it easy.

This is the best hardware store, every time I go to Salk's Ace there is someone ready to to help as…read moresoon as I walk in the door, more than willing to help me find whatever odds or ends I am looking for.

Customer service is pretty lack luster. I waited 15 minutes for someone to help me out and no one…read moreever showed. I finally gave up and went to the big store for supplies

I was surprised to read the reviews for this location! We go to this Lowe's often and every…read moreemployee I've dealt with has been incredibly friendly. I always get asked if I need help and find it generally pretty easy to get around. I love perusing the garden area this time of year, they have a great variety of seeds buy, gets me excited for spring.

Here is your complete, ready-to-submit BBB complaint package, including:…read more Title Summary Full (condensed) review Desired Outcome All sections are formatted exactly the way the BBB form presents them, so you can copy and paste each part directly. --- BBB COMPLAINT - COMPLETE SUBMISSION PACKAGE --- Title: Eight-Month Kitchen Delay, Poor Service, and Unfair Nondisclosure Requirement --- Summary: We paid Lowe's in full in February for a small 8-cabinet kitchen project that wasn't completed until late October. During that time, we faced ignored calls, poor workmanship, and no accountability. After months of frustration, Lowe's offered just $1,100--but only if we signed a nondisclosure and release that voided all warranties. --- Main Complaint (Condensed Review): We hired Lowe's Home Improvement for a simple 8-cabinet pull-and-replace kitchen project costing about $15,000. We were required to pay in full upfront in February, but the job was not completed until the end of October--over eight months later. During that time, we faced poor workmanship, repeated delays, missing materials, and unreturned calls. Lowe's stores and customer service appear to use caller ID; our calls, especially to the store, went unanswered. After more than a week of trying to reach the cabinet department, my husband went to the store, called from an aisle with a clear view, and watched employees look at the ringing phone and ignore it. When he asked for a manager, he was told the manager would be in his office all day and not speaking to anyone. After all this, Lowe's offered only $1,100 in compensation--but required us to sign a detailed nondisclosure and release of liability that would also void all warranties on our kitchen products. This was essentially an attempt to buy our silence about an entirely disastrous project. We find this unreasonable. No customer should have to waive warranties or the right to speak about their experience just to receive partial compensation for a project paid in full and delayed eight months. Attachments: Copies of the Lowe's Release of All Claims and nondisclosure agreement. -- Terry & Deborah Schroeder, Warwick, RI ---

We inquired about windows as we are renovating our home. They were absolutely professional and…read morehelpful. They provided a comprehensive quote over the phone as we provided all the measurements. They emailed it to us and tweaked it as needed. I definitely recommend Riverhead. They have great pricing and a wonderful sales staff.

The customer service for Anderson products is terrible. The communication is non-existent and the…read moretime to service is ridiculous. We were told our service call has been "approved" weeks ago. We have not heard from them since and they have ignored our requests when we ask about a schedule. Not sure what is more frustrating....the quality of Anderson products or the service from Riverhead.

Hi, I just had the best customer service from Junior in appliances at the Warwick store. He was…read moreso patience and helpful!!!! He engaged with me in a kind and caring manner and worked hard to help correct my issues!!! I wish I had this type of service all the time. Thank you for making a stressful situation easier. Christina

Poor customer service at Lowes on Greenwich ave in Warwick. I asked the guy in the garden shop if I…read morecould load 12 bags of mulch from a pallet in the parking lot into my truck. They're were a few guys around that could have watch me. The guy said no that they wouldn't do that. He was short with me and a bit of a jerk. It should not be an issue for someone in a pickup truck to be able to load over 10 bags of mulch from a pallet in the back lot on a truck. As long as someone is watching! I went to joblot and they let me load the mulch from a pallet on to my truck - no problem. They lost my business! L.J.​​