This place is excellent. As a contractor, it beats most places. Staff is great. The GM Kevin has…read morebeen there forever and is always helpful. All of their trim is 1/2 the price of home depot. Kitchen cabinets and bathroom vanities are competitively priced. I always go here first before i go to my other go-tos. If you wanna save money and have great customer service, go here. You wont be disappointed

Dont spend your money with then. They give me the door with wrong measurements and then refuse to…read moregive me my money back or take the door back.

Great service 10/10 loved it was quick someone was able to come over and assist me in electrical…read moreimmediately after asking.

I came into Ace Hardware looking for wood stain. This location is like a local hardware store…read morecompared to a Home Depot. I like that it's not huge. They have a lot of things in here. I couldn't find the wood stain so I asked the associate Finn whom was in the isle putting some things away. He stopped what he was doing got right up and helped me to the isle. He talked to me about a few options. He was attentive and I felt he really wanted to help me. Check out process was quick. Ample parking

I prefer to shop local - had a very positive experience here some years ago. Very different…read morebusiness now - promises not kept, excuses abound. Very unpleasant. Edit to update: I called the owner, as requested - left a message which was never returned. Admittedly I only called once, and left hours I was working that one day - but this does not seem a puzzle which could not have been put together. However, to my amusement - I did start to receive unsolicited text messages announcing upcoming sales!!

Just completed the purchase and installation of all four of my kitchen appliances through JA…read more.Pricing was right compared to other stores . On the date of installation , they arrived on time and completed the process within an hour . I compare that to my last appliance purchase through one of the big box stores and it was like night and day .In addition ,they completed all of the paperwork for all of the rebates I would highly recommend them

I am SO happy this hardware store is in this plaza. We needed one over here! It is so convenient…read moreand the staff are lovely. I love that they are dog friendly too. I'm so happy the parking lot was redone before Ace opened.

Phenomenal customer service. Everyone is so nice, helpful, and knowledgeable -- a winning…read morecombination. I have come in with very vague questions and they have been able to help me fill in the blanks and find exactly what I need.

I truly appreciated the friendly service and the great value of the products I bought! Love to…read moresupport the smaller businesses and especially the kind employees at them!

After doing business with Eastern Supply for years, I bought a Yard Machine snow blower. I used the…read moreblower on one inch of snow. I ran out the tank and put it away for the summer. It wouldn't start the following fall. I brought it back and was informed they didn't service Yard Machine anymore. I then asked if he would take a look to make sure I hadn't missed anything stupid before I went and found a mechanic. (Note: they had never given me the manual) I was then told they would not and it was my problem. Stay away!

Great local hardware store that manages to have it all! If you've ever been lost in Home Depot or…read moreLowe's frantically trying to flag down an employee to get help - Durfee's is the spot to go to. The friendly staff are helpful and can point you in the right direction for what you need. There's an information desk to the left when you walk in and you can usually ask questions there, if there's no one there the cashiers can help. They do so many different things that I didn't know about - they rent power tools and it's super affordable (I rented a sander for 4 hrs for $10), they repair screen doors, they have garden supplies...the list goes on. I'm super happy with the repair they did on my screen door so I'm including a picture.

This is an 'old school' neighborhood hardware school. They have a little bit of a lot of things!…read more As soon as you walk to the entrance you notice the old door. The till counter also looks like it has been there for years. The aisles are narrow and chock full of just about everything you could want. The staff are very friendly. There is a small parking area to the side of the building, but it's also right in Rolf Square, so easy to walk to if you live in the area. Definitely a must try and a great way to support a community shop.

great company to do business pricing was very good. Also, I pick up the mulch and he loaded me…read moreright experience.

One of the worst businesses I have worked with in Rhode Island. Ordered decorative white marble…read morefor a backyard project from Earth Products, delivery came completed contaminated with stone dust. After initially defecting blame and trying to tell me that this level of dust was expected, the manager finally went and checked their own pile at the business to discover it was also a bad batch. He then wanted me to use what I could of the stone ("even under your planters if you can"... exact words from the manager) to save them from having to haul it back. He committed to calling back in two days once he could work with the quarry to get the stone replaced. A week later (and no phone calls) I call back to get more excuses about the quarry and more changing stories about whos fault it is (never theirs). After more dragging their feet they finally came to pickup the bad stone, only to trespass into my backyard and take photos. refuse to refund the stone I buried because they don't like the bad review I left. Follow up: The business had their delivery driver illegally break into my back yard and take photos to try to "prove" the stone was ok, not even understanding I already purchased replacement stone from Lowes. These guys are old school RI shady, DONT USE THEM. Plenty of other way options without the terrible customer service or awful quality products.

I've visited here at least a dozen times, both as a homeowner buying lumber and materials for my…read moreown small projects, and as an employee of a local plumbing company that has an account here, and have had no problems or complaints. Yes, their lumber costs more than the big box stores, but it's definitely better quality; besides, I like supporting a local business over a corporate giant. Their service is also light years better than Home Depot or Lowe's; the inside sales people at the service counter are professional in their demeanor and knowledge. I like their system for purchasing lumber and building materials. You go inside the store first; tell someone at the service counter what you need; and pay for the material. Then, you drive your truck inside the lumber warehouse, where you can either load the lumber yourself, or have an employee load it for you. It's much better than struggling to navigate a cart full of lumber through a big box store. The store itself has a decent selection of fasteners; a fair selection of tools; and only limited selections of specialty items such as electrical and plumbing. It's not trying to be a big box store, or a hardware store. But, as far as general building supplies, it's pretty much got everything covered. They recently started selling appliances also.

They've gone downhill quite a bit. Having been a regular customer over the years multiple times for…read morelarger projects I went back to them again to get prices. The following week I went with cash in hand to pay for the materials for the project. Purely miraculously coincidentally they claim prices went up by $350 in one week. I get this lame excuse from the counterperson saying well lumber prices change weekly. The problem is lumber's down anywhere from 3 to 5% in the past month. So what they did was quote me a price a week earlier for in stock the same as they had in stock when I arrived and they raised the price $350. I asked to speak to a manager no manager comes out I ask for a phone call no manager calls. This is bait and switch lumber prices did not increase they decided to just arbitrarily and randomly raise prices and not honor what was quoted. I've spent over $40,000 over the years at Coventry lumber. Because they would not honor their prices I will never go back to them again.