Excellent experience! My husband and I enjoyed working with the staff at the Kitchen & Bath…read moreGallery/Supply New England on Jefferson Blvd. Ron Smith, in particular, was tremendously helpful. Also, the company carries quality made products in a lovely showroom. Good value! Finally, the staff has great working relationships with staff at the other locations of Supply New England. That was very helpful when we decided to drive and look at a tub at another one of their locations. This was an easy experience overall!

Terrible and Inconvenient appointment policy. You must have an appointment with an associate to…read moreeven enter the showroom. I really just wanted to run it to pick out a new shower head. There was no one else in the store.

TLDR: We hired them to completely remodel our bathroom, redo the basement stairs, and they did a…read morefew other small things along the way. Rouben and his team were phenomenal. If you want quality work, excellent communication, and ease of mind, hire Build Pros. We originally wanted to have our microwave vented out (rather than circulating air and grease in the kitchen) and add a second banister to the stairs to the basement to make them more safe for our growing toddler. We were also considering having our spare basement bathroom remodeled. The bathroom really wasn't very functional because it was built in pieces (so the gross tiny stall shower wasn't even in the bathroom). That was a big job, and we wanted to get a quote for all three pieces. The first two jobs were too small on their own, so we hired Build Pros for all three. They were amazing to work with, and the work they did was the highest of quality. The team was extremely communicative, and we always knew when they were coming, what they were doing next, and what to expect. Their spreadsheet system made it really easy for everyone to keep track of what we had selected, costs, etc. They helped us a ton with design decisions, made recommendations when appropriate, and made sure we were happy with absolutely everything before moving forward. Our house stayed unbelievably clean, given the level of work they were doing, throughout the process. Mike and Rouben were fantastic at reimagining the layout of our bathroom, taking all of our priorities into consideration. John, their carpenter, is a master. We went way over budget, but a lot of that was my fault. I wanted a bathroom that was functional, but the more we talked and designed, the more I realized we actually could get a really *nice* bathroom that wasn't just functional, but high end. They did a bunch of other random things in the area too. We just were so happy with their work, and they were already there, so we asked them to fit in a few small things and they were awesome in getting those done too (adding a couple outlets in the adjacent home gym, replacing our outdoor water spigots, etc.). We are extremely happy with the final products. We even had a water problem shortly after they finished. They fixed it swiftly with no charge. It might have been a part issue or a labor issue, and so in the beginning it was unclear whether we were going to have to pay for repairs right away. I would have been very disappointed if they had charged us, and have all the more confidence in them since they fixed it and stood by the work and warranty. The only real negative was that sometimes when we had to make a decision, and the team gave us a quick "off the cuff" estimate about how much a few different options would cost, the estimate was really a fair amount lower than estimated. That contributed to some of our cost increase, but in the end I think we would have made the same decisions regardless. We're extremely happy with the final products. We even hired them again and they're starting work at my mother-in-laws house this week! I'm already dreaming of putting an addition on our house in the future, and we will hire them absolutely if/when we do this.

Rouben and his team were excellent. I almost hired another company to renovate our 35 year old…read morebathroom. At the last minute I found BuildPROS and because of their excellent reviews, gave them a call. Rouben is a contractor that actually returned calls and texts throughout the process. The team was efficient, extremely neat and pricing was very transparent. He gave me some great ideas as we were making our selections and kept in touch throughout the process. Dan did the majority of the work and was very neat and clean and trustworthy. We are very pleased with the final result and I would use BuildPROS again in the future.

Don't buy your tile here unless you want junk mail and telemarketers. This store is beautiful and…read morethe tile looks great, lots of choices. However, they literally would not let me purchase a (like only one) tile from the store without letting them put my full name, address, phone number, and email address into their system. So you actually have to allow them to market to you or they won't allow you to purchase anything. Total BS and they will never get my business.

Many thanks to the excellent service by Tayla. She is a great designer and provided us terrific…read moresupport in selecting the tiles for our bathrooms. The Tile Shop in Warwick, RI is fortunate to have her on staff.

We met with Dave and Pam and they could not be more helpful. They gave us appropriate suggestions…read moreand really understood our needs. Even though we did not have an appointment, we were greeted warmly and set up an appointment easily. I'm excited to see the products in my home!

In my humble opinion, this is THE best plumbing supply company in Rhode Island! They are the…read moreepitome of professionalism, and the yardstick I compare other plumbing supply companies to (and many fall way short in comparison). I like Webb because it has a different setup than most plumbing suppliers. Instead of keeping their merchandise in the back of a warehouse, Webb keeps the commonly sold merchandise on shelves, where you can grab a cart or basket and pick out what you need - kind of like shopping at a supermarket. It's basically self-service, and once you get to know the store's layout, you can get in and out of there very quickly. The way I see it, it's easier and faster to just grab what you want, rather than describe it to a counterman, although all of the service counter employees at Webb are on the ball and know their stuff anyway. The store is very organized. If I don't know where to find a certain item on their vast array of shelves, I just ask someone. Larger items are kept in the warehouse, and most pipe is kept in the yard. In addition to plumbing supplies, they also have an extensive selection of parts and supplies for hot water, steam and forced hot air heating systems, as well as oil burners. While the supply section of the store caters mainly to trade professionals, they have a large plumbing fixture showroom that would be of interest to homeowners. They sell American Standard and Toto toilets, both of which are excellent brands. I always receive excellent service, both in person and over the phone. The supply countermen are very polite and professional, and even have a good sense of humor. Their inside salespeople have helped me track down hard-to-locate repair parts many times. Webb is in a very convenient, central location, just off I-95 in Warwick.

Karen ( KBR ) did a large patio project for us, with stamped concrete and a long retaining wall…read more They also took care of several electrical issues that we had. Overall they did a great job. The patio and retaining wall look great. The project took longer than expected, but those delays were all on our side. We took longer than we should have to make various decisions about light fixtures, etc. We also changed the scope of the project a few times, adding more areas of walkways that we decided needed to be refinished with the stamped concrete. We would recommend KBR for any project that you might have. Karen was great to work with and even when we were not following through with things on our end, she never lost her cool with us and was very patient waiting for us to come to decisions on things. Mark and Sandy Crevier

Huge shoutout to KBR Remodeling for the amazing job on our finished basement! Karen, Butch and the…read moreteam were very professional, efficient, and high-quality work. We love the new basement! They handled our basement finish with total transparency. No hidden costs, no delays, and they kept the workspace incredibly clean throughout the process. The attention to detail on the framing and finish work is top-tier. We are thrilled with the results and will definitely be using them for future projects! Highly recommend KBR Remodeling.

Bath Splash (aka Robinson Supply) is a nice no-pressure environment to buy your kitchen and bath…read moreneeds. We bought our bathroom items (two toilets, bathroom sink faucet, roman tub faucet) from Michelle and she was very helpful in walking us around and telling us that we could "think about it" before purchasing everything. We were satisfied with the pricing so we bought everything that night, and they should be ready for pickup in a week or so. I'm not a particular fan of showrooming as I don't believe that you should use a physical store to determine what you're going to buy online, but we wanted to buy the Toto S350E toilet seat and Amazon had it for $400 cheaper. Bath Splash couldn't match or even come close to the price as they said that Amazon was selling it below their cost. I was honest with them and said that I would buy from Amazon as $400 is a big price difference, and they understood. However, the toilets we bought (Toto Drake II) were $25 cheaper than Amazon, so Bath Splash is competitive with online pricing. And for those of you wondering, this Toto toilet seat is a technological marvel, check it out online!

This place is excellent if you're looking for a random in the middle of the day 30 to 40 minute…read morelunch break waiting for material to eventually show up our company avoids the supply house at all cost because at the end of the day any actual savings from going to this place versus any other place close by Disappears with the wait time do yourself a favor go to FW webb

I went to "Kholer" by Supply New England in Westwood and I purchased a $2,000 toilet expecting a…read morebrand-new product, but what I received was used, dirty, and completely unacceptable. It had water and waste residue inside, the box was poorly resealed with regular tape, and all accessory bags were already opened. When I confronted them, they denied everything and gave a weak excuse that Kohler "spot-tests" products. That was a blatant lie--I spoke directly with Kohler, and they confirmed that my toilet did not come from their facility in that condition. This company sells returned and used products as new while making excuses instead of taking responsibility. On top of that, their customer service is dismissive and untrustworthy. If you want actual new products and honest service, go directly to the manufacturer. Avoid this place at all costs!

We got 3 bids to renovate our kitchen and we are so glad we picked Rob. He worked with our budget…read moreand helped us keep costs reasonable. He worked with us to maximize our small space and get the design we wanted. Most of all he is a great communicator. He'll call you right back and keep you in the loop. Would not hesitate to recommend RIDesignBuild.

Rob and his team renovated my kitchen and we were extremely happy with the results. They were very…read moredetailed and worked very efficiently. We are already looking forward to working with them on another project. I've attached a before and after. We couldn't be happier.

I found RIKB to be a pleasure to work with. We just re-did our kitchen…read more The designer was helpful in terms of assisting with small details that I really didn't have time for. She provided me a few designs / price points to choose from and I found them to be transparent with their pricing. Remodel stayed on schedule, which was huge for us. (I was 7.5-8mo pregnant at the start of the work, so I was concerned about timing) The quality of the work seems to be high, no issues so far. Their crew was pleasant to have in our home. (Respectful of napping toddler, pets, friendly, clean! etc.) Scotty, our project manager was great. Other reviews comment on them being overpriced, but unfortunately any quality home re-model will be expensive these days. RIKB handled everything from start to finish and allowed me to be as stress free as possible. Would use them again.

We designed our home and we chose RIKB for our cabinets in our kitchen, bar area, bathroom and…read morepantry. We worked closely with Brittany. She is THE BEST! She took care of everything, helped me with design elements, she has great communication and follow through.... basically I trusted her completely. Our kitchen is amazing, all of it is beautiful. Could not and would not want to have done this without her. We highly recommend Brittany & RIKB.

I experienced the same discussing habits that you're reading over and over again as they say, don't…read morewalk from this place RUN from this place!! Kieth, the Owner | East Coast Countertops and Alicea!! Seem to pick and choose the customers they want to do their business with?? The high level of prejudice is inhuman on who they decide to do business with!!! The behavior of the company of the owner and the employees was highly disgusting and inappropriate and insensitive and insulting !! They held me up for three weeks. I had five customers waiting in line and they kept saying I'll have the estimate ready tomorrow. I'll have the estimate ready tomorrow. I'll have the estimate ready tomorrow. The sneaky slimy behavior of Keith and Alicia was completely disgusting. I do not recommend this company. !

Paul and the entire crew at East Coast were beyond professional, and helpful. From the first phone…read morecall, to Liza showing us all our options in the showroom, to the installation, everything exceptionally well. Would not hesitate to use them again or refer them to friends and family. 5 star experience. Our new quartz countertops looks amazing!