Service is excellent, selection is excellent, value is fair, but..... Brita is amazing, we went…read morein for 1 pair and bought 3 pairs!!!

If it weren't for Liz who was working at the Oracle store today (she usually works at their other…read morestore) I would say the three of us would never return to Alan's. Liz is the only reason it wasn't a one star review. Really disappointed in the customer service! No greeting, no contact, rude, argumentative, mocked us, told us to come back another day (that's a great technique for keeping customers), and extremely unprofessional. One especially was a disappointment in her attitude. Saw no problem helping someone else who arrived 30 minutes after us. Then Liz came along - apologetic for our hour minute wait and for the way we had been treated. Very cheerful and helpful. She knows how to treat customers. Brought out several shoes for my friend who had just had knee surgery. Very knowledgeable and kind. Maybe the other employee didn't have any training but NOT arguing with a customer (3 of us) seems to be a "duh" in retail. We will visit the other store next time we need shoes or go to Dillard's.

I just stopped in to use a gift card and my $5 welcome gift. Once again I was impressed with the…read moreservice. Tabatha greeted me and helped me find the items I was looking for and answered all of my questions. I love the items I purchased and love love the service! I will be back!

Overcrowded, understaffed, long checkout lines, and no employee masking. I won't be back.read more

Super speedy pick up service here. Placed an order on a Saturday morning and it was ready within an…read morehour. I can always count on DSW for a wide selection, good deals on brand names, and convenience and ease with their mobile app. In addition, the staff at this location are friendly and welcoming.

update : Another year gone by. This time two pair each , brooks and merrill. My old Brooks in the…read moreturn in bin for automatic future credit. Endless cycle. Now i'm set again.

The older female assistant manager working there on Friday was rude and did not want to accept an…read moreexchange from a purchase done at a different location. She went on to say the item was not carried by their, even when it was purchased from a Boot Barn location. While I do enjoy shopping there, considering we're limited on western west locations in Tucson, she could have been a bit more cordial to customers. Literally the only thing she had to do is be cordial and provide service

Rude employees, no greeting, no may I help you. You lost my business. I will be going to the…read moreBroadway location to buy my boots.

Found what I was looking for and on sale. A dollar cheaper than Amazon too!…read more Love Cloud steppers by Clark. I have a closet full.

I have been coming to famous footwear for years and years. They are always my go to since I hate…read morebuying shoes online cause they never fit right. This location is always very clean and well organized. They employees are very friendly and super helpful. I must say almost to the point of being to helpful. I would rather have that then them be nowhere to be found though. They do have all the basic shoes for the family. Dont come here looking for some rare collectors stuff though. All in all they are great and I always recommend them. Pro tip: sign up for the rewards!!! Its basically free money!!

We were out of town and my husband needed some shirts. We found DXL with ease and went to shop…read more The staff was helpful and friendly. The cashier was very efficient and checked all the sizes ( one was wrong) and we corrected the issue. If she didn't do her job so good we would have had to go back and exchange the size. She sure did save us a trip.

Just had a far less than stellar experience. Came in looking for a jacket for an event in 2 days…read more Checked my email first and saw a bunch of discount pricing - except EVERYTHING I looked at was full pop. So I found a nice jacket and opted for a pair of slacks to match. Funny thing, when I asked for suggestions the clerk brought me a plaid pattern, completely different from the plaid in the jacket. I had to ask if this was a new style or something. He agreed it may be too busy. I picked out a black dress shirt, for nearly $100 -of course no sale price! Ok, so the ensemble looked pretty good. At the register I asked for some kind of discount, you know military? Senior? Good looking guy? Nothing. As he is putting my slacks on the hanger, he obviously didn't care, I called him out that he was hanging them with the crease about an inch off center. Just sloppy for a store of this caliber. My purchases have been treated at a discounting box store. Then came my shirt - the trigger for this review. Having been folded and pinned, it was very wrinkled. I asked if there was a pressing service - I was ignored. Then, I was looking closer at the shirt and saw something was on it. I scratched it to no avail. I asked for a discount- after consulting with the other clerk (manager) , I was told I had 2 options (ROFL). First, the could order one for me with a $15 charge but no guarantee I'd get it in 2 days. My second option was to but it and he was pretty sure it would come out in the wash. Full price, of course. So now my motivation for never shopping there again is to get back on my diet!

Not a fan. In my opinion I feel prices were high and just not impressed…read more More in line with prices such as Macys etc...

The first ever experience was shoe carnival was back in Pensacola Florida absolutely loved it they…read morehad of the vast array of different type of shoes sizes and the prices were very good, fast-forward to the Tucson Arizona store can't say much, not too great of a variety of shoes in the quality doesn't seem as well either I did get it down because it was buy one get one half off but will I return not in the near future

This is a nice, BIG Under Armour Factory store! Lots of selection for men, women and kids. A lot of…read moregood sales here, too. I didn't find anything I liked this visit, but their shoe selection is nice! I was eyeing a pair, but talked myself out of it, lol. Most of what I saw was half off the lowest price tags. They also have A LOT of fitting rooms with a cool interior in each. Employees are friendly as they assisted me when I was trying to find the fitting rooms. I will be back here again, no doubt!

Maria and Toni were very helpful with finding 9" shorts for my husband. Although they didn't have…read morewhat he wanted in the store, they were very helpful with ordering them on line. Free shipping and returns at the store :)