Needed a suit for a last minute business trip and thought I'd give this place a try. When I entered…read morethe shop I was immediately greeted by a woman with a very friendly smile. I explained my situation and she began to show me different suits that would work with my shoes and belt I already own. Shortly after that the entire staff began to help we look at suites and accessories that would work together. After picking out a couple suits, the owner joined into the conversation and showed me a nice trick to fold the suits while traveling. The altered my pants in about 20 minutes while I waited. My meetings and presentations went great and I was complemented many time about my outfit choices. I've worked from home for quite a while so it was really helpful having so much help picking out these suits, ties, and shirts. I doubt I'd have received such great service at one of the larger retailers. The suits were a great price and a good quality for the price. I was even given a small discount for purchasing both at once. If you need a great looking suit for a reasonable price, drop in and they will take care of you.

RIP OFF COMPANY, Will not refund my order or deliver charge even though order was cancelled and…read morereturned to their depot!!!!

They don't even have the slight bit of professionalism to open on time on a SUNDAY. Waited 15 min…read morepast twelve and nothing. Just needed to get shoe cleaner, I would never buy shoes from here. Not only are their resale prices a robbery some of their shoes look used.

Stay away! My 12 year old son and two nephews were browsing in the store today 5/28/2023 at the…read moreTucson Mall and were approached by a male worker (bald with a beard). My son had a small cologne sample in his hand that he was smelling and the worker approached him yelling at him and said "hey get the fuck out!" "'That could have exploded!" My son didn't know why the man was yelling at him but he didn't argue back or question why he was yelling at him and they just walked out of the store. The man watched them walk away. Very disappointed that they were treated that way.

We were out of town and my husband needed some shirts. We found DXL with ease and went to shop…read more The staff was helpful and friendly. The cashier was very efficient and checked all the sizes ( one was wrong) and we corrected the issue. If she didn't do her job so good we would have had to go back and exchange the size. She sure did save us a trip.

Just had a far less than stellar experience. Came in looking for a jacket for an event in 2 days…read more Checked my email first and saw a bunch of discount pricing - except EVERYTHING I looked at was full pop. So I found a nice jacket and opted for a pair of slacks to match. Funny thing, when I asked for suggestions the clerk brought me a plaid pattern, completely different from the plaid in the jacket. I had to ask if this was a new style or something. He agreed it may be too busy. I picked out a black dress shirt, for nearly $100 -of course no sale price! Ok, so the ensemble looked pretty good. At the register I asked for some kind of discount, you know military? Senior? Good looking guy? Nothing. As he is putting my slacks on the hanger, he obviously didn't care, I called him out that he was hanging them with the crease about an inch off center. Just sloppy for a store of this caliber. My purchases have been treated at a discounting box store. Then came my shirt - the trigger for this review. Having been folded and pinned, it was very wrinkled. I asked if there was a pressing service - I was ignored. Then, I was looking closer at the shirt and saw something was on it. I scratched it to no avail. I asked for a discount- after consulting with the other clerk (manager) , I was told I had 2 options (ROFL). First, the could order one for me with a $15 charge but no guarantee I'd get it in 2 days. My second option was to but it and he was pretty sure it would come out in the wash. Full price, of course. So now my motivation for never shopping there again is to get back on my diet!

I called in to see if they had item in stock I needed and Rebecca was very king and helpful and…read morelistened entirely to my needs and got me the much needed answer

Let me just say, this isn't about the store in Tucson, it's about the company , and online orders…read more 511 Tactical has always had great products, but lately, as others are doing, their customer service and products have taken a backseat. After waiting three weeks for a product, and numerous emails, today I find out they didn't have what I ordered, whaaaa?? So I finally called their customer service number, 15 minutes later, someone by the name of Jason gives me this news. Now, he claims the money was refunded on 12/22, but I have not seen it yet, so he said he would process it again. That only tells me they didn't do it, and they never bothered to inform me, just bad , bad customer service, don't order anything online from them.

I received a call from Liz, the store manager, regarding my previous experience. She called as a…read morecustomer recovery follow-up, apologized for the situation, and took the time to explain the confusion surrounding the return. I appreciated that she personally followed up and acknowledged the situation. She also said she would use this as a coachable moment with the team to help prevent something similar from happening again. While the original experience was frustrating, I do appreciate the follow-up, apology, and effort to address the issue. Thank you, Liz, for taking the time to call me and make things right.

I was disappointed with the customer service I received at this location. When I asked about…read morereturning a pair of sneakers that had developed a hole after only a short period of normal use, the employee at the front desk was condescending and dismissive rather than helpful. I was also told that a purchase made at Nordstrom could not be returned to a Nordstrom Rack store, despite both Nordstrom's website and a customer service representative stating otherwise. Instead, I was told I would need to drive to the Scottsdale location to process the return. The interaction lacked professionalism and left me feeling that my concerns were not taken seriously. Based on this experience, I do not plan to return to this location.

Returns department was excellent and Patti was very kind and efficient. Wish other Macys would…read morelearn from her what customer service is. She was extremely helpful. They didn't have styles that one could actually buy but it's a very nice and organized store. They can definitely improve upon the lighting and make it brighter inside and have a larger Petite section for sure. They also have a Backyard clearance upstairs and one can browse this section to find deals here.

Macy's hasn't changed a lot in the last ten years. The store is clean. Employees are friendly. A…read morelot of merchandise to choose feom - large clothing selection. This visit there were a ton of sales, so it might be a good value. Check the sales ads for extra savings and bargains. Not a large sock/hosiery selection. Macy's has changed up there chwckout processes. Instead of checking out at the counters, there are two checkouts per floor. Be aware of this because the lines do get long.

Great customer service best we've ever had and tuxedo was late, but didn't charge a late fee cause…read moreflight missed

I had an appointment at this location the one by Tucson Mall, but i was squeezed in between 2 ppl…read morewithout appointments. It seemed like I wasn't taken cared of as much as the non appointment customers. I fact the other customer who complained that didn't have an appointment had his own person to help and cater to him. This location was the worst in terms of customer service and one would expect that if one made an appointment they woukd have been taken cared of.

This shop is in Tucson Mall. They have some nice items. The clothing is mostly cotton and feels…read moresoft. They have things like crystals, singing bowls, purses, wall hangings, jewelry and more. They have incense, journals, Himalayan salt lamps, candles. If you are looking for a metaphysical gift, it would be a good spot. The clothing looks comfortable and casual. They have some accessories such as scarves, hats and tote bags. The salesperson welcomed visitors and left us alone to browse.

This mall has definitely seen better days. If you need a safe place to walk with AC this is gonna…read morehit the mark, but if you want a legitimate shopping day you're better off going to Encantada. There are a few nicer options here like Old Navy, Sephora, and CottonOn but overall it's pretty bleak. Lots of those gaming / figurine stores where you wonder if they ever sell anything. If they could get a big flagship store here it might turn around but without that it's just a collection of mid-tier stores and random odds and ends.

This is such a fun mall with plenty of shopping, food, and drinks! There's a great variety of…read morestores, lots of places to grab a bite or enjoy a drink, and plenty to keep you entertained. Definitely a great place to spend a few hours browsing, eating, and having a good time!

Excellent selection of men's suits -- from high-quality off-the-rack options to custom-fit…read moretailoring. They offer exceptional service and a great range of styles for every occasion.

Not sure i didnt review this place years ago. You should get your suits here. The suit options are…read moreamazing, service is wonderful, and the value is impeccable. My buttons were fixed free after a year because its his warranty. Come get suits, support local, and get better products. A++